Frank Brown Auto and Truck Ranch

friendly easy to talk to. also not pushy. bought at own pace This is the 3rd vehicle I have purchased from Frank Brown. Every time the sales people are friendly and easy to talk to. would send any friend looking This is the 3rd vehicle I have purchased from Frank Brown. Every time the sales people are friendly and easy to talk to. would send any friend looking for a vehilce More

Awesome Service! I took my vehicle in for a state inspection and oil change. Rudy took care of all the details with great kindness and professionalism. The oil change I took my vehicle in for a state inspection and oil change. Rudy took care of all the details with great kindness and professionalism. The oil change and inspection we’re done in good time and I was on my way in less than 45 minutes. Teri greeted me with a smile and kind words when I paid the bill and then I was off to the next errand of the day. I love my Honda family! More

Great and fast Good place get you in and out fast. Would not go to any other place. Good price for oil change can not beat the price Good place get you in and out fast. Would not go to any other place. Good price for oil change can not beat the price More

Oil change What I like about this place they are quick patiently and get there job done when they said they will be, very happy with there service What I like about this place they are quick patiently and get there job done when they said they will be, very happy with there service More

Great service? The service and attention to customers was fantastic. The work on the car was great, timely, and the staff was incdeibky generous and hospitable. The The service and attention to customers was fantastic. The work on the car was great, timely, and the staff was incdeibky generous and hospitable. The amenities in the waiting room were average, but the people made up for it by a long shot. More

Great service department. Terrific service department at Frank Brown Honda! Everyone is very helpful. Great personnel.The service was performed in a very timely manner. They r Terrific service department at Frank Brown Honda! Everyone is very helpful. Great personnel.The service was performed in a very timely manner. They really know how to take care of you. More

A Walk in the Park!!! 😎 I don’t usually even look at car lots in Lubbock TX. But i have delt with Frank Brown Service Department for several years & they are 2nd to none! Mik I don’t usually even look at car lots in Lubbock TX. But i have delt with Frank Brown Service Department for several years & they are 2nd to none! Mike Brown was a Service Manager then & I saw him as I was driving through the lot. We started talking & he gave me some wisdom on what to buy. He is now a Salesman. I was looking at used trucks, but because of the incentives he said I could buy a Brand New truck for around the same price. They had 5 2018 GMC Denali/SLT, which I never dreamed of owning, & when I was about to walk away because I was worried about the payment he told me to come in & see what they could do. They got my payment exactly where I wanted it & a 90,000 mile wrap Warranty. Bumper to Bumper! Couldn’t be Happier!!! More

Fast Efficient Customer Service! As always, my Honda Ridgeline was serviced by the best. Terry always makes checkout a breeze, so I was back to work in a jiffy. Stress free is what I As always, my Honda Ridgeline was serviced by the best. Terry always makes checkout a breeze, so I was back to work in a jiffy. Stress free is what I like! More

Purchase of 2019 Ridgeline RTL-T A very pleasant buying experience without any of the high pressure sales tactics sometimes used by car salesmen. Honest pricing without hidden fees. A very pleasant buying experience without any of the high pressure sales tactics sometimes used by car salesmen. Honest pricing without hidden fees. No unpleasant surprises. More

Everyone treated us with respect and kindness Wife and I were treated very well not just our salesman but other salesman checked on us while paper work was being processed to see if we needed anyt Wife and I were treated very well not just our salesman but other salesman checked on us while paper work was being processed to see if we needed anything while waiting More