Frank Brown Auto and Truck Ranch
Lubbock, TX
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday Closed
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Very Welcoming I really appreciated Paul Vera, the salesman that was recommended to me, because of his professional manner of handling the sale. Also, appreciated h I really appreciated Paul Vera, the salesman that was recommended to me, because of his professional manner of handling the sale. Also, appreciated his knowledge of the product. He welcomed us immediately and made us feel that he was there to work with us and get us exactly what we were needing. Never a doubt. Thank you. MTG/JS More
oil change, new air filters and new wiper blades I always receive excellent services when I bring my van in. The staff are always curteous and friendly. The service is always prompt and usually com I always receive excellent services when I bring my van in. The staff are always curteous and friendly. The service is always prompt and usually completed prior to the estimated completion time. More
Service I was not sure what to expect but the service on vehicle was completed in a short period of time. I was in and out within an hour. I was not sure what to expect but the service on vehicle was completed in a short period of time. I was in and out within an hour. More
Consistently great service Since purchasing a Honda Pilot from Frank Brown Auto I’ve had nothing but superior service from the dealer. Every costumer service representative and Since purchasing a Honda Pilot from Frank Brown Auto I’ve had nothing but superior service from the dealer. Every costumer service representative and technician I’ve come in contact with has been welcoming, hospitable, and helpful. This is a great place to shop filled with good people and great costumer service. More
fast and friendly service. I have used FB for the past 12 years for the service of a 2004 Odyssey, now with 330,000 miles. We have just replaced the 2004 van with a used 2105 Od I have used FB for the past 12 years for the service of a 2004 Odyssey, now with 330,000 miles. We have just replaced the 2004 van with a used 2105 Odyssey with just 70,000 miles. Reason for the visit was an oil change and transmission fluid change. Honest and quality service from the technicians keep me bringing back my vehicle. More
Fast Friendly & Professional from the time I enter the service department, its all friendly & professional communication from all employees . the waiting area is clean & comfort from the time I enter the service department, its all friendly & professional communication from all employees . the waiting area is clean & comfortable , and serves good coffee or water. no pressure to purchase unnecessary service or parts. More
They Said It'll be done in Less Than a Hour and It Was! I want to thank this dealership from the beginning. From when we first bought our Yukon. Kienan made our whole sales experience a walk in the park. We I want to thank this dealership from the beginning. From when we first bought our Yukon. Kienan made our whole sales experience a walk in the park. We traded both our vehicles, and although we came out paying more than we would have liked too the service and kind staff made our experience awesome enough to tell everyone about it. Fast forward to a month later when our vehicle needed a oil change and again your friendly staff understood we were coming from out of town and made our service experience wonderful. We didn't wait longer than a hour and we were provided popcorn and water to snack on and drink. Your friendly staff makes our drive worth it and we hope to continue doing business with you all. We greatly appreciate you guys! Thank you! More
My 2019 GMC Acadia Experience I had a 2011 GMC Terrain that I loved. I was looking to get another Terrain or upgrade to an Acadia. My grandson found one at your dealership. I went I had a 2011 GMC Terrain that I loved. I was looking to get another Terrain or upgrade to an Acadia. My grandson found one at your dealership. I went to look and drove it and a Terrain. I liked the Acadia better and with my husbands permission I made a deal to trade my Terrain in for the Acadia. I love it, salesmanship was great. Good choice of colors and styles to choose from. All over experience and service was excellent. More
Battery Had a bad sale which brought you in two different times before it was fixed it took about three hours each time but was able to get the car back the Had a bad sale which brought you in two different times before it was fixed it took about three hours each time but was able to get the car back the same day More
Very smooth I went in looking to upgrade my 2017 Chevrolet 1500. Frank Brown had what I was looking for. I had already made a tentative deal on a truck in Anson T I went in looking to upgrade my 2017 Chevrolet 1500. Frank Brown had what I was looking for. I had already made a tentative deal on a truck in Anson Texas. Close to the same truck, this deal worked out better. More