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Frank Brown Auto and Truck Ranch

Lubbock, TX

4.7
4,136 Reviews
Frank Brown Auto & Truck Ranch first opened its doors in Lubbock in May, 1970. Since that time, we have continuously been among the top dealerships in new and used cars, trucks, vans and SUV's. We attribute this success to the professionalism and courtesy with which we treat our customers and the flexibility our customers enjoy during the buying process.
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5802 TX-327 Spur

Lubbock, TX

79424

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Showing 4,136 reviews

December 31, 2018

Professional, smooth and easy process Bought a new GMC Sierra 1500 4WD Crew Cab AT4. Philip was great to work with - professional, smooth and easy process. I recommend him and Frank Brown More

by russ.lam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Philip Jansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 31, 2018

Great service The service team at Frank Brown always does an outstanding job! We have both of our vehicles serviced at Frank Brown on a regular basis. More

by TROYANDJANIE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Friendly service staff
December 31, 2018

Scheduled service and yearly inspection As usual, I barely got into my book when my car was ready!! The staff is always friendly and helpful; the cashier, Terry, informed me that I could get More

by dibottoni
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dean, service advisor; Bobby Lakin, service technician; Terry, cashier
December 31, 2018

Awesome Experience I would like to give thanks to Frank Brown and their staff on the amazing experience on purchasing my new truck. They made so simple and eliminated th More

by Adam.flores78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kienan Beasley
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 31, 2018

Great service center and sales department I’ve had a great experience with this establishment, from the purchase of my vehicle through routine maintenance. Very professional atmosphere with ho More

by HondaPurchase
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kienan Beasley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry
December 28, 2018

Great people to work, very good treatment no push and pull Great personalities of the staff, n management, very transperant in business, one price no waste of time. Really a great experience. All the best for More

by mathewdoreen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phillip Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blake Silvas, Dan Bryant
December 28, 2018

Good service I am always pleased with the service. Sometimes the wait is longer than I would like but I am happy with the results. Good job. More

by izar3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't know the names.
December 28, 2018

Great service! I brought my Honda CRV in for a routine oil change. I also got my tires rotated as well. I was in and out in no time! Fast and friendly service! More

by tpresley1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Lakin
December 28, 2018

Service Fast and courteous service , took my truck in for scheduled service , free from GM . The staff of Frank Brown took care of it promptly and in a very p More

by Gs1960
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronnie
December 28, 2018

Great service They did everything needed to get my Pilot running well again. They did it quickly and efficiently. There was no hassle and checkout was easy. More

by Pilotlady
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dean Loveless
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