Frank Brown Auto and Truck Ranch

Oil change service Friendly, comfortable for consumer and quick. Drove right in and was dealt with by kindness and efficiency. Thank you Frank Brown for everything you Friendly, comfortable for consumer and quick. Drove right in and was dealt with by kindness and efficiency. Thank you Frank Brown for everything you do to please the customer! More

Very friendly Had a recall on my GMC terrain and they took care of everything for me. I will go back to get oil changed and other stuff that needs to be done ronni Had a recall on my GMC terrain and they took care of everything for me. I will go back to get oil changed and other stuff that needs to be done ronnie in service was very helpful More

Service visit Ronnie Botello treats me like I'm his only customer. He's a real asset to Frank Brown. I feel like I have my own, personal sales rep. John Brock Ronnie Botello treats me like I'm his only customer. He's a real asset to Frank Brown. I feel like I have my own, personal sales rep. John Brock More

Friendly & informative I've had my oil changes and a couple other maintenance issue fixed at frank brown, everyone is always very friendly, kept me updated on my cars status I've had my oil changes and a couple other maintenance issue fixed at frank brown, everyone is always very friendly, kept me updated on my cars status. More

Everything went well - EXCEPT for financing This is the third car we have lirchased from Frank Brown and absolutely the last time we will fiancé with them. The sales person was amazing. The pric This is the third car we have lirchased from Frank Brown and absolutely the last time we will fiancé with them. The sales person was amazing. The price in the car was great. Then we got to financing. We worked with Michael and I have never met such a patronizing man in my life. The interest rate origami lily offered and the trade in amount they offered was a joke. My husband and I are both lawyers and we had to negotiate with professional skills to even get a reasonable rate. DO NOT finance with Frank Brown. The rest was a great experience. More

Customer Service and facility way behind the competition!! Took my vehicle in because my condenser was leaking at the seal, and asked for my shocks to be greased (as the service manager suggested) and it was n Took my vehicle in because my condenser was leaking at the seal, and asked for my shocks to be greased (as the service manager suggested) and it was not done. The entire time I dealt with Sammy in the service department, I had the feeling I was bothering him or interrupting his day. Finally, when I got the call that my vehicle was “ready for pickup”, I asked if my shock problem was diagnosed and fixed and he told me he would call me back, and when he called me back 5 mins later he said they couldn’t find any problem with my shocks, and the first speed bump out of the dealership, they squeeqed loud enough for my girlfriend to comment on them! So obviously my girlfriend is more qualified for listening for an issue than the GMC service department. I won’t be back unless I absolutely have no other option, in which case, I won’t deal with Sammy! More

Courtesy and friendly all the time Excellent work Courtesy and friendly and they also keep you up dated and progress on the work being done to your vehicle or any delays Excellent work Courtesy and friendly and they also keep you up dated and progress on the work being done to your vehicle or any delays More

Great!! Philip Jansen is very professional and knowlegable concerning my needs in a pickup. He answered every question I had. Philip was strait forward and ho Philip Jansen is very professional and knowlegable concerning my needs in a pickup. He answered every question I had. Philip was strait forward and honest. Other personal Albert and Steve very helpful and honest. I appreciate everybody I dealt with. More