Frank Brown Auto and Truck Ranch

great the experience was very good. I like going there because they know my vehicle and is very convenient and the people there are very nice to me. the experience was very good. I like going there because they know my vehicle and is very convenient and the people there are very nice to me. More

The team goes above and beyond to make the experience good They were able to fix all of my issues and get my car back to me on the same day. It really helped me out! They were able to fix all of my issues and get my car back to me on the same day. It really helped me out! More

Great friendly service I always feel confident that my vehicle is in good hands and will deserve the attention it needs. Sammy is all ways professional and Terry at the coun I always feel confident that my vehicle is in good hands and will deserve the attention it needs. Sammy is all ways professional and Terry at the counter always greets me with a smile and goes over the report of my vehicle with me keep up the good work. More

It was great. The salesman knew his product They were very easy to work with. Helpful and gave us a good deal on our trade in and found a loan company for us. They were very easy to work with. Helpful and gave us a good deal on our trade in and found a loan company for us. More

pleasant My problem was taken care of within the time limit I was given and the service man working with me (Sammy) was polite, knowledgeable and helpful. He e My problem was taken care of within the time limit I was given and the service man working with me (Sammy) was polite, knowledgeable and helpful. He explained how they would fix it where I could understand. That to me is very important. More

Great experience! Answered all my questions about getting a new HRV. Had information, and up front paperwork to show the details of car. Thanks for helping me get a g Answered all my questions about getting a new HRV. Had information, and up front paperwork to show the details of car. Thanks for helping me get a great car! More

Service Department The Frank Brown Auto and Truck Ranch Service Department never lets me down! The staff is always VERY courteous and available for any questions that w The Frank Brown Auto and Truck Ranch Service Department never lets me down! The staff is always VERY courteous and available for any questions that we may have. I have no problem bringing my two children with me when it's time to get our oil changed. The lobby is always neat and clean with a TV available and a play area for the kids. The complimentary popcorn is always their favorite. I never take my vehicle anywhere else! More

Speedy Oil change It is always a good experience at Frank Brown Honda. Fast, efficient. And good fresh popcorn and bottled water FREE while you wait. Rudy notifies me i It is always a good experience at Frank Brown Honda. Fast, efficient. And good fresh popcorn and bottled water FREE while you wait. Rudy notifies me if other services are recommended. More

Very knowledgeable and fast service Very pleased with the professional treatment. Things went smoothly from the beginning to the end. Our sales person went even as far as going to our Very pleased with the professional treatment. Things went smoothly from the beginning to the end. Our sales person went even as far as going to our house to finalize the purchase of a 2017 Honda Pilot touring..but we decided to do it at the dealership. More

2018 Honda Odessy ESL with navigation This is the first time I bought a car from Frank Brown. I prayed before I drove up that God would bring the right salesperson to me. Out came Angel Sa This is the first time I bought a car from Frank Brown. I prayed before I drove up that God would bring the right salesperson to me. Out came Angel Sauceda. He helped me get in the car I wanted a lot sooner than I thought I would get mini van. He worked hard to get me the best interest rate and the least I had to put down with an upside down used van that I was trading in. He was through on showing me all the setup features to enjoy my van. All the way from Finance to salesperson they were very personaI and felt like I made new best friends. I live out of town and would recommend to my family and friends to drive to Lubbock to purchase a Honda from this dealership and to speak with Angel. I plan to bring my car there as well for my future maintance work as well. God bless the staff at Frank Brown. Looking forward to working with them over the next several years. More