Frank Brown Auto and Truck Ranch
Lubbock, TX
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday Closed
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 4,127 reviews
rear bake job I called Frank Brown and asked if I could bring the Pilot in for a rear axle brake job and pick it up in the morning. They said "sure" over the phone. I called Frank Brown and asked if I could bring the Pilot in for a rear axle brake job and pick it up in the morning. They said "sure" over the phone. This was around 3:15 PM, by the time I got to the dealership it was 3:30. Rudy met us at the door and said I'll have someone on it right away. Well around 5:15 or so I get a call from Frank Brown Honda saying my car was ready. I think it was Angel who signed off on it. Can't beat that anywhere for speed and efficiency. Try it at any other dealership and see where it gets you! More
Over due oil change I have never taken my Honda to anyone but Frank Brown. They have the best service department therefore I shall always continue to use them. I have never taken my Honda to anyone but Frank Brown. They have the best service department therefore I shall always continue to use them. More
Excellent Service I scheduled an appointment through mobile app and dropped off vehicle at scheduled time. We had the courtesy shuttle drop us off for lunch and by the I scheduled an appointment through mobile app and dropped off vehicle at scheduled time. We had the courtesy shuttle drop us off for lunch and by the time we returned the vehicle was completed. Staff is always friendly and courteous. More
Oil change and tire rotation Customer service is great!! Terry was very personable and a great representative for the service department!! The waiting room and vending snacks we Customer service is great!! Terry was very personable and a great representative for the service department!! The waiting room and vending snacks were an additional perk! My service was done so quickly!! More
None like it. I have bought most of my cars...all except one and that was a mistake. Frank Brown service it top notch and I would not dream of taking either of my H I have bought most of my cars...all except one and that was a mistake. Frank Brown service it top notch and I would not dream of taking either of my Hondas anywhere else. It is always a positive experience. This is the second review I have sent. More
New Vehicle Purchase Very pleasant experience during the purchase of our new vehicle. Bernardo was professional and knowledgeable. Also had good conversations with John P Very pleasant experience during the purchase of our new vehicle. Bernardo was professional and knowledgeable. Also had good conversations with John Poyner about our vehicle. I've dealt with the service department on previous visits and was treated very well. Just a top notch bunch at Frank Brown More
Always my first stop I've bought my last 3 vehicles from Frank Brown and it's always been a very fast, very enjoyable experience. I can guarantee that I'll continue to com I've bought my last 3 vehicles from Frank Brown and it's always been a very fast, very enjoyable experience. I can guarantee that I'll continue to come here anytime I'm shopping for a vehicle. More
2018 Yukon Denali Purchase Love my new Yukon Denali! I am a return customer with Philip Jansen and Frank Brown GMC. I have always received excellent service from him and all t Love my new Yukon Denali! I am a return customer with Philip Jansen and Frank Brown GMC. I have always received excellent service from him and all the staff at Frank Brown. We were able to quickly locate the vehicle I wanted and Philip stayed in close contact with me throughout the process of waiting for the vehicle to be delivered. He was very thorough when going over the vehicle when I picked it up and has followed up several times to make sure everything was satisfactory. Thank you for an excellent buying experience! More
Fast and easy! Came in to get my truck worked on and old Angel put me in a new truck. That guy gets me every time. I don't know how he does it but Frank Brown must b Came in to get my truck worked on and old Angel put me in a new truck. That guy gets me every time. I don't know how he does it but Frank Brown must be happy to have him. They should give that guy more vacation time. A true gem More
Knowledgeable Salesman My experience with Bernardo was excellent. Can’t begin to explain the feeling of comfort my wife and I felt when he started talking and explaining fea My experience with Bernardo was excellent. Can’t begin to explain the feeling of comfort my wife and I felt when he started talking and explaining features of the Yukon. We had our minds made up as to what we wanted and he was able to show us an interior option that we really liked and we bought. The dealership may or may not know what they have in this young man. He is very personable and friendly not to mention product knowledge. I will return for any purchase that I am considering. Rex Thomas More