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Frank Brown Auto and Truck Ranch
Lubbock, TX
4,119 Reviews
Frank Brown Auto & Truck Ranch first opened its doors in Lubbock in May, 1970. Since that time, we have continuously been among the top dealerships in new and used cars, trucks, vans and SUV's. We attribute this success to the professionalism and courtesy with which we treat our customers and the flexibility our customers enjoy during the buying process.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday Closed
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 4,119 reviews
Verified Customer
Helpful May 05, 2024
Phillip did ok , however Ethan McZenzie who was not our direct sales person went above and beyond. Phillip seemed only minimally interested in the sale or communication while waiting on the arrival of our direct sales person went above and beyond. Phillip seemed only minimally interested in the sale or communication while waiting on the arrival of our vehicles. I can’t say enough positive about Ethan and he continues to be available to help, always polite and professional. More
by hickson.marilyn
May 03, 2024
Great experience! No pressure salesman. Great sales/finance manager. Definitely a repeat customer. Love our new Yukon!! No pressure salesman. Great sales/finance manager. Definitely a repeat customer. Love our new Yukon!! More
by long_buddy
Employees Worked With
May 02, 2024
I really enjoyed working with Rick when I bought my jeep. He made the process very simple and didn’t pressure me. I’m satisfied with my purchase and the customer service of the dealership. Everyone was very He made the process very simple and didn’t pressure me. I’m satisfied with my purchase and the customer service of the dealership. Everyone was very friendly kind. More
by ravenseve
Employees Worked With
Rick Lara
May 02, 2024
Ramom Constancio did an excellent job . He listened to me about what I was looking for and helped me find it. Thank you so much! He listened to me about what I was looking for and helped me find it. Thank you so much! More
by ccruz8881
Employees Worked With
May 01, 2024
Best car buying experience I’ve had, Rob and the entire Frank Brown team make everything easy and quick. Thank y’all. Frank Brown team make everything easy and quick. Thank y’all. More
by matthew89nelson
Employees Worked With
May 01, 2024
Clean. Everyone was friendly. I would recommend to family and friends and would return myself. Everyone was friendly. I would recommend to family and friends and would return myself. More
by beverleystanton78
Employees Worked With
May 01, 2024
Mike Brown is very helpful, very knowledgeable, and went above and beyond to get me the car I wanted. Everyone was very professional. above and beyond to get me the car I wanted. Everyone was very professional. More
by Jlbrewer1
Employees Worked With
