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Frank Brown Auto and Truck Ranch - Service Center
Lubbock, TX
2,405 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,405 Reviews of Frank Brown Auto and Truck Ranch - Service Center
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November 12, 2018
Oil change Quick and efficient! The service dept got me right in and finished quickly. Their friendliness and efficiency are appreciated. Thank you for your pr Quick and efficient! The service dept got me right in and finished quickly. Their friendliness and efficiency are appreciated. Thank you for your professionalism and courtesy. More
by Teacher
Verified Customer
Helpful November 09, 2018
Great all Around!! I talked to Tony and he was amazing! He was so kind and the very quick service was outstanding!! I would definitely recommend this place!! I talked to Tony and he was amazing! He was so kind and the very quick service was outstanding!! I would definitely recommend this place!! More
by tpayne
Employees Worked With
Tony ?
November 09, 2018
Tire repair I took my pilot into Frank Brown service as I was pretty sure I had a leaky tire. Sure enough they found my issue (nail) and got me fixed up in no tim I took my pilot into Frank Brown service as I was pretty sure I had a leaky tire. Sure enough they found my issue (nail) and got me fixed up in no time. Terry at the front office was So helpful throughout the process! Thanks guys! More
by k1
Employees Worked With
Terry
November 08, 2018
Quick and easy My trip to frank brown Honda was very quick. I went in to get an oil change. The whole visit took less than 40minutes which was great! My trip to frank brown Honda was very quick. I went in to get an oil change. The whole visit took less than 40minutes which was great! More
by Kanake
November 08, 2018
Oil change service Friendly, comfortable for consumer and quick. Drove right in and was dealt with by kindness and efficiency. Thank you Frank Brown for everything you Friendly, comfortable for consumer and quick. Drove right in and was dealt with by kindness and efficiency. Thank you Frank Brown for everything you do to please the customer! More
by lindamerdmann
Employees Worked With
everyone one in the oil change service department
November 08, 2018
Great Took car to have tires rotated and balance. Service person even connected my phone to my car. Fastest service i have ever had. Great service Took car to have tires rotated and balance. Service person even connected my phone to my car. Fastest service i have ever had. Great service More
by rubyf
Employees Worked With
Dan Bryant
November 07, 2018
Service visit Ronnie Botello treats me like I'm his only customer. He's a real asset to Frank Brown. I feel like I have my own, personal sales rep. John Brock Ronnie Botello treats me like I'm his only customer. He's a real asset to Frank Brown. I feel like I have my own, personal sales rep. John Brock More
by John
Employees Worked With
Ronnie Botello, Sammy Perez, Jeffrey the mechanic, Cashier in service department. All of these guys are great.
November 07, 2018
Very friendly Had a recall on my GMC terrain and they took care of everything for me. I will go back to get oil changed and other stuff that needs to be done ronni Had a recall on my GMC terrain and they took care of everything for me. I will go back to get oil changed and other stuff that needs to be done ronnie in service was very helpful More
by Sassygirl
Employees Worked With
Ronnie in service
November 06, 2018
Friendly & informative I've had my oil changes and a couple other maintenance issue fixed at frank brown, everyone is always very friendly, kept me updated on my cars status I've had my oil changes and a couple other maintenance issue fixed at frank brown, everyone is always very friendly, kept me updated on my cars status. More
by emvalen18
Employees Worked With
Ronnie Botello, Brandon Arthur
November 05, 2018
Courtesy and friendly all the time Excellent work Courtesy and friendly and they also keep you up dated and progress on the work being done to your vehicle or any delays Excellent work Courtesy and friendly and they also keep you up dated and progress on the work being done to your vehicle or any delays More
by Hernandez, lindaw9
Employees Worked With
Ronnie B
