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Frank Brown Auto and Truck Ranch - Service Center
Lubbock, TX
2,396 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,396 Reviews of Frank Brown Auto and Truck Ranch - Service Center
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October 11, 2018
Very nice employees to help you, great service. I have always had my cars serviced at Frank Brown Honda. Service employees are always very helpful, an go out of their way to inform you about the se I have always had my cars serviced at Frank Brown Honda. Service employees are always very helpful, an go out of their way to inform you about the service. More
by rjw1918
Verified Customer
Helpful October 10, 2018
Fast, good customer service I had an oil change. My car was ready within 30-45 min. They also provide car service that drops you whereever you need to be while waiting for your c I had an oil change. My car was ready within 30-45 min. They also provide car service that drops you whereever you need to be while waiting for your car. Then, they will pick you up whenever you are ready. Overall, I'm satisfied. More
by HondaAccord
Employees Worked With
October 10, 2018
Great service and prices My battery not working; took it in to Frank Brown (30-year customer.) Thorough check revealed battery was in perfect condition. No charge; prompt se My battery not working; took it in to Frank Brown (30-year customer.) Thorough check revealed battery was in perfect condition. No charge; prompt service. More
by HEELER1950
Employees Worked With
Tony...don't know his last name!
October 09, 2018
Great customer service Everyone is very friendly. I gave 4 instead of 5 stars just because I was there for about an hour for oil change and tire rotation. Everyone is very friendly. I gave 4 instead of 5 stars just because I was there for about an hour for oil change and tire rotation. More
by rmx2
Employees Worked With
Rudy C and I cannot read signature of technician so I just checked one, Dayne O'Reilly
October 05, 2018
Very good car buying experience Not sure if this if for the purchase of our vehicle or for the installation of our roof rack but both were great experiences. Sales guys were great a Not sure if this if for the purchase of our vehicle or for the installation of our roof rack but both were great experiences. Sales guys were great as was the install guy More
by tkpcolo
October 04, 2018
Concerns addressed! We were headed out of town on vacation and wanted to make sure that our concerns about the A/C were addressed. We weren’t sure if it wasn’t working p We were headed out of town on vacation and wanted to make sure that our concerns about the A/C were addressed. We weren’t sure if it wasn’t working properly or if it was just new owners that hadn’t had a new truck, ever! Anyway, they worked us in, worked through the system and had us on the way with confidence that it was working just fine! They even explained it so this girls isn’t feel ... overreactive! I love this dealership! From the sales to service I couldn’t be happier! More
by safetyGirl
Employees Worked With
I can’t remember
October 04, 2018
Time to replace TPMS sensor I had the TPMS light on on our dashboard display. Took Ridgeline in and had it checked — it required a new sensor for left rear tire. But at 138,0 I had the TPMS light on on our dashboard display. Took Ridgeline in and had it checked — it required a new sensor for left rear tire. But at 138,000 miles our Ridgeline keeps rolling and we love it! Thanks for keeping it up-to-date! More
by daltonjantzen
Employees Worked With
Rudy C
October 04, 2018
Great service The service department was extremely helpful! We were in and out in know time. Everyone was helpful and knowledgeable. Terry did a wonderful job takin The service department was extremely helpful! We were in and out in know time. Everyone was helpful and knowledgeable. Terry did a wonderful job taking care of us. More
by tboyd007
Employees Worked With
Terry
October 04, 2018
Oil change Wonderful!! Will continue to come!! The service guys were wonderful and terry the office guy was amazing!! Great customer service!! Won’t change servi Wonderful!! Will continue to come!! The service guys were wonderful and terry the office guy was amazing!! Great customer service!! Won’t change service people if I can help it!! More
by zelenalgarcia
Employees Worked With
Terry
October 03, 2018
Great Service department is always very friendly, always smiling very polite fast service really enjoyed talking to the guys I I will always recommend frien Service department is always very friendly, always smiling very polite fast service really enjoyed talking to the guys I I will always recommend friends 2 them for an oil change More
by Amy Anita 22
Employees Worked With
Service
