Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a review

Frank Leta Buick GMC

Cape Girardeau, MO

Overview
Employees
Reviews
Vehicles
4.2
98 Reviews
Contact Dealership

511 S Kingshighway St

Cape Girardeau, MO

63703

Directions

Filter Reviews By Type

Showing 98 reviews

May 11, 2026

Salesman was very friendly & down to earth, but was curious to see the popcorn machine working. Will continue to patronize this dealership through the life of this vehicle. More

by TeddyBear
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Andrew Clark
Report | Print
May 12, 2026 -

Frank Leta Buick GMC responded

We appreciate you highlighting our team’s friendly approach. We’re glad you felt at ease and enjoyed our showroom hospitality. We look forward to supporting you and your Buick for many years ahead.

May 09, 2026

Was pleased with their work and knowledge of repairs. Everyone was very nice that I dealt with. More

by Peggymiles11
Recommend Dealer
Yes
Employees Worked With
Paul
Report | Print
May 09, 2026 -

Frank Leta Buick GMC responded

It’s great to know our team’s expertise met your expectations and that you enjoyed working with our staff. Feel free to reach out if you need anything else for your Buick.

May 09, 2026

I was messaging with Dakota on Facebook and he knew my wife or I was coming to look at a car yesterday afternoon. I left work 2 hours early to drive almost 2 hours to see the car and it had been taken to More

by casey63
Recommend Dealer
No
Employees Worked With
Dakota
Report | Print
May 14, 2026 -

Frank Leta Buick GMC responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

May 09, 2026

Very helpful, pleasant, guick associates helped and work was done as promised. Will keep using LETA More

by kuehncandjkuehn
Recommend Dealer
Yes
Employees Worked With
Service dept
Report | Print
May 09, 2026 -

Frank Leta Buick GMC responded

It’s great to know our team provided prompt and friendly assistance and completed service on your GMC Sierra 1500 as promised. We appreciate your loyalty and look forward to serving you again.

May 08, 2026

Very poor communication and Advisor wanted to argue instead of do his job. Poor service More

by maryfelty76
Recommend Dealer
No
Employees Worked With
Tobais
Report | Print
May 14, 2026 -

Frank Leta Buick GMC responded

Thank you for this feedback, Mary. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

May 08, 2026

Had a great sales experience with Cassidy. I had the ceramic protection put on and that went faster than expected More

by Debbiejman
Recommend Dealer
Yes
Report | Print
May 08, 2026 -

Frank Leta Buick GMC responded

It’s fantastic to hear you had a smooth sales experience with our team and that your GMC Canyon’s ceramic coating was completed faster than expected. We appreciate your five-star rating and look forward to serving you again.

May 08, 2026

Service tech was good Call for appointment they didn’t even know the specials on there website More

by akcmbenton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Tech at checkin
Report | Print
May 14, 2026 -

Frank Leta Buick GMC responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

May 07, 2026

I showed my issue, then asked for a reasonable cost to resolve. And...I was happy with the recommendation. Will set up an appointment in a week or two! More

by Karen A. Mills
Recommend Dealer
Yes
Employees Worked With
Mason Miller
Report | Print
May 08, 2026 -

Frank Leta Buick GMC responded

We’re glad the cost-effective recommendation for your Hyundai Tucson met your expectations. Thank you for planning your next appointment; we look forward to seeing you in a week or two and assisting with your service.

May 05, 2026

Thanks They took awhile to figure the problem after few trip there Few long days they finally figure it out More

by bangie0
Recommend Dealer
Yes
Employees Worked With
Service dept
Report | Print
May 06, 2026 -

Frank Leta Buick GMC responded

Thank you for choosing Frank Leta Buick GMC. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

May 05, 2026

They did not perform the services I paid for and I had to go back to confront them about it. Management was called and they never returned my phone call. They were not concerned at all about the poor service More

by Scarletmoore75
Recommend Dealer
No
Employees Worked With
Victoria
Report | Print
May 09, 2026 -

Frank Leta Buick GMC responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns.

1
2
3
...
10