Frank Leta Buick GMC

Fast. Pleasant. Streamlined. Everyone knew what they were doing. Very helpful and upbeat. Very good experience. Pleasant. Streamlined. Everyone knew what they were doing. Very helpful and upbeat. Very good experience. More

Normally the service department is very friendly, professional, and timely. This last time I had an appointment at 10:30 for an oil change. I arrived early, around 10:10 and they checked me in. Aroun professional, and timely. This last time I had an appointment at 10:30 for an oil change. I arrived early, around 10:10 and they checked me in. Around 11:30 someone came in and said they were short 1 oil change technician so it might take a little longer than normal. It was 1:30 before they told me I was ready. They did some other work that I had approved when I checked in so I sort of understood that it would take a little longer than normal. They said that they would not charge me for the oil change because it was covered under our extended warranty. That was great but they charged me for the previous oil change which apparently was not covered then. More

Friends efficient Che Jed everything and didn't push extra unnecessary things to do Friendly checked everything made sure I was satisfied with work extra unnecessary things to do Friendly checked everything made sure I was satisfied with work More

Fabulous service and very professional with no wait time! Car was delivered just as promised. Car was delivered just as promised. More

He called me first thing in the morning since we had dropped off the truck the night before. He let me know when it was done and he offered delivery if needed. dropped off the truck the night before. He let me know when it was done and he offered delivery if needed. More

Friendly staff and love the service department. Salesman Mike Bailey gets it done will make sure you’re happy! Salesman Mike Bailey gets it done will make sure you’re happy! More

Dealership was accommodating to meet my schedule. I liked the good communication between the salesman and I. I feel like I received a fair price and would refer others to buy from Frank Leta. I liked the good communication between the salesman and I. I feel like I received a fair price and would refer others to buy from Frank Leta. More

Let me know what needed to be done and it was handled keep me informed of what they were doing with my vehicle. I have the leta for life plan so I know my car will be taken care of keep me informed of what they were doing with my vehicle. I have the leta for life plan so I know my car will be taken care of More

Went above and beyond the expectations of most dealerships Tracy was very thorough and explained things easy for me to understand. dealerships Tracy was very thorough and explained things easy for me to understand. More

Got over charged for something that wasn't explained correctly Got charged for a tire rotation and was not explained to correctly and still didn't want to admit she overcharged correctly Got charged for a tire rotation and was not explained to correctly and still didn't want to admit she overcharged More