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Frank Leta Buick GMC

Cape Girardeau, MO

4.3
23 Reviews
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511 S Kingshighway St

Cape Girardeau, MO

63703

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Showing 23 reviews

November 20, 2025

Long wait time with no clear communication while car was being worked on. I had to ask what the status of my car was after waiting 2 hours and then told i looked tired when i was mad about my wait time by e More

by c_wills21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unsure of names
Nov 21, 2025 -

Frank Leta Buick GMC responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

Nov 21, 2025 -

c_wills21 responded

No need to reach out. I spoke with someone while I was at your location.

November 13, 2025

30 day 3000 mile bumper to bumper a joke. After 5 weeks and 2000 miles no warranty on rotors More

by Dennis l
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jeff Irby
1.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Vass
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dani Tharnish
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2025 -

Frank Leta Buick GMC responded

Hello Dennis, we appreciate you taking the time to leave us this feedback. We'd like the opportunity to discuss this with you. Please reach out to us at (573) 837-4191 at your earliest convenience to discuss how we can turn your experience into a positive one.

May 02, 2025

I have been looking for a white Nissian Rogue for about 3 months. Over that period of time I spoke with many sales folks. Frank Leta had one that was a little more than what I wanted to pay., but I stopped More

by 61Indian74
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dani Tharnish
3