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Frank Leta Buick GMC

Cape Girardeau, MO

4.5
31 Reviews
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511 S Kingshighway St

Cape Girardeau, MO

63703

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Showing 31 reviews

November 20, 2025

Very quick and painless. I knew what I wanted we test drove it and I was out the door with my new vehicle in no time. If you are looking I highly recommend Andrew Clark at Fr More

by beine.jacob
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Clark
Nov 20, 2025 -

Frank Leta Buick GMC responded

Thank you for choosing Frank Leta Buick GMC. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

November 20, 2025

Cody was absolutely incredible to work with. His effective and efficient communication helped make the process very easy. He shows the customer service skills necessary to keep people coming bac More

by claytonsuggs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody from service
Nov 20, 2025 -

Frank Leta Buick GMC responded

Thank you for choosing Frank Leta Buick GMC. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

November 20, 2025

I purchased a new GMC Sierra from the sales department to the service department, every time I have been to the dealership there team has taken care of everything!! From answering any and all of my questions More

by Ed Hall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracy Barnett and Terra Gross
Nov 20, 2025 -

Frank Leta Buick GMC responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Frank Leta Buick GMC. We look forward to having you as one of our valued customers for many more years to come!

November 20, 2025

The sales staff, Steven Galemore, was easy to work with. I think they made a great deal for all of us. The service department had our problem fixed in minutes. More

by WALKON
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Irby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Vass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dani Tharnish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Galemore
Nov 20, 2025 -

Frank Leta Buick GMC responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Frank Leta Buick GMC.

November 20, 2025

I have been very pleased with this service department. The best one I have used in a long time. They keep me informed and get my vehicle serviced promptly They meet me at my vehicle and are very friend More

by Debbiejman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Vass
4.0
This rating includes all reviews, with more weight given to recent reviews.
Allen Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tracy, Tobias
Nov 20, 2025 -

Frank Leta Buick GMC responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Frank Leta Buick GMC!

November 20, 2025

Long wait time with no clear communication while car was being worked on. I had to ask what the status of my car was after waiting 2 hours and then told i looked tired when i was mad about my wait time by e More

by c_wills21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unsure of names
Nov 21, 2025 -

Frank Leta Buick GMC responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

Nov 21, 2025 -

c_wills21 responded

No need to reach out. I spoke with someone while I was at your location.

Nov 24, 2025 -

Frank Leta Buick GMC responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

November 20, 2025

The dealership has always been very good to me and I have sent many customers there way More

by johnkeistler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Irby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Vass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2025 -

Frank Leta Buick GMC responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Frank Leta Buick GMC to be a positive one. Please don't hesitate to reach out if you need anything else.

November 20, 2025

It was a pleasant experience. However, I wish the vehicle was cleaner when received. I still found trash in the back. When spending so much on a vehicle I expected a better “detai More

by bgardpig
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Vass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dani Tharnish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2025 -

Frank Leta Buick GMC responded

Thank you for your candid feedback. Please don't hesitate to reach out to us directly if you need any further assistance. We look forward to continuing to serve you in the future!

November 20, 2025

Very no pressures environment and Dani was top notch and extremely helpful! Made my wife and me feel like old friends More

by jheuer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Pettit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dani Tharnish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allen Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2025 -

Frank Leta Buick GMC responded

Thank you so much for choosing Frank Leta Buick GMC! Please let us know if we can be of any more assistance.

November 13, 2025

30 day 3000 mile bumper to bumper a joke. After 5 weeks and 2000 miles no warranty on rotors More

by Dennis l
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jeff Irby
1.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Vass
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dani Tharnish
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2025 -

Frank Leta Buick GMC responded

Hello Dennis, we appreciate you taking the time to leave us this feedback. We'd like the opportunity to discuss this with you. Please reach out to us at (573) 837-4191 at your earliest convenience to discuss how we can turn your experience into a positive one.