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Frankfort Toyota

Frankfort, KY

4.9
3,616 Reviews
Frankfort Toyota is a family-owned and operated business. We take pride in our community and are honored to provide our services to TMMK(Toyota Motor Manufacturing Kentucky). Our customers appreciate the way we do business, and we know you will too! We attribute our entire repeat and referred customers to having built a reputation on providing courteous and honest service. No games. No gimmicks. No hassles. Call or take a short drive to Frankfort Toyota today!
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1001 Leestown Road

Frankfort, KY

40601

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Showing 3,616 reviews

January 26, 2019

Frankfort Toyota Our first experience with buying a new car at Frankfort Toyota was most positive. We had not been happy contacting dealers in Louisville. They all app More

by Bob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2019 -

Frankfort Toyota responded

Thank you for giving us the opportunity to earn your business. We are sure you will love the Camry Hybrid for years to come and please let us know should you have any questions.

January 24, 2019

Greg Wood I had a really good experience buying my corolla through Greg Wood. He is actually the best car salesman I have done business with. He also followed More

by Carbuyer
Recommend Dealer
Yes
Employees Worked With
Greg Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Beth Kaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Billy Gorth
Jan 25, 2019 -

Frankfort Toyota responded

That's wonderful to hear. We are sure you will enjoy the Corolla for years to come and thank you for your business. Greg has been with us for many years and will be happy to help should you have any questions.

January 21, 2019

Chris Stewart was great! Our son was a first tome buyer. Chris and the used car manager worked with our son to get him into a quality car in his price range. No pressure and u More

by Satisfied
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2019 -

Frankfort Toyota responded

Thank you so much for letting us be a part of his first car buying experience. We appreciate your business through the years and look forward to seeing you again in the future.

January 20, 2019

Just not right They finally responded to the feedback I left on there Facebook page. Their response was crazy. I don’t understand how you give a customer a paper s More

by Wright, T 01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brooke and Hugh
Jan 21, 2019 -

Frankfort Toyota responded

Mr. Wright, per our response that we left a month ago on our facebook page. Frankfort Toyota takes our reviews to heart. They let us know if we are exceeding or falling short of expectations. As such, we sincerely apologize for your disappointment during your visit. For frame inspections, we do not perform an MPI as we are only checking for the condition of your vehicle’s frame. However, MPI is a required field within our software and as such, the field must be checked in order to close-out the repair order. Our processes have been reviewed and modified for inspections, particularly those involving frame campaigns, so that they are clearer and will eliminate any misunderstandings or miscommunication in the future. We appreciate you coming to our dealership and thank you for your feedback regarding this issue.

January 20, 2019

Rav4 10,000 mile check we're old and set in our ways we expect that things will be where we leave them when we arrived we were instructed to leave the key in the vehicle More

by cathycreed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica & Brandon
Jan 21, 2019 -

Frankfort Toyota responded

Thank you for your business and feed back Cathy. We apologize for the dissatisfaction during your service visit and will use your experience here as a training tool during our weekly meeting.

January 19, 2019

Awesome prices, awesome people! I have been doing business with Frankfort Toyota for 15+ years. Love the selection of vehicles, the prices, the service and their people. A Special s More

by Cpalmer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
"Elvis" Scott Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Tewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Twig Rose
Jan 21, 2019 -

Frankfort Toyota responded

Thank you very much. We are ecstatic to be your home town dealer. Please do not hesitate to let us know any time we can be of assistance.

January 18, 2019

Great Experience Each time I visit Frankfort Toyota I always am treated like royalty by Skeet Tuttle. She makes sure my needs are met in all aspects of my visit. Skeet More

by croten
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Skeet Tuttle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2019 -

Frankfort Toyota responded

We certainly appreciate your business here at Frankfort Toyota. As you know Skeet has been with us for many years and she is invaluable to our Sales Department. We look forward to seeing you again in the future and please let her know if you need anything.

January 17, 2019

Excellent I couldn’t have asked for a better salesman. He was AMAZING. I CANT THANK HIM ENOUGH FOR BEING SO GREAT W/ ME. I was going through something very trau More

by Stac86
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Fields
Jan 17, 2019 -

Frankfort Toyota responded

We are very pleased to have helped. Thank you for your business.

January 17, 2019

Skeet is Awesome Skeet always goes above board to make sure we are always treated fairly and with respect. First class sales rep and would recommend her to any of my More

by cqa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Skeet Tuttle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2019 -

Frankfort Toyota responded

Skeet has been with us for many years and we couldn't imagine ourselves without her. Thank you so much for your business.

January 12, 2019

Bill Booth Bill was so easy to work with. Made the whole experience a breeze. Didn’t have the exact car I wanted in stock but after I made the final decision the More

by Mikerules1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Booth
Jan 14, 2019 -

Frankfort Toyota responded

Thank you for choosing Frankfort Toyota. We appreciate your business and are always happy to work with our guests to make sure they get the exact vehicle they want.

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