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Franklin Ford
Franklin, MA
250 Reviews
Franklin Ford has been family owned since 2002. We are members of Franklin’s Downtown Partnership and proud sponsors of the local high school cheerleading team and basketball tournament. Conveniently located on Route 140 on King Street in historic Franklin, MA.
We believe buying a vehicle should feel personal, honest, and stress-free. At Franklin Ford, you’re treated like a neighbor not a number.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 250 reviews
April 24, 2024
Happy with my experience at Franklin Ford. My salesman was Eric and he was GREAT. He was available and flexible to my needs. There was no pressure from him or any of the Franklin Ford team to My salesman was Eric and he was GREAT. He was available and flexible to my needs. There was no pressure from him or any of the Franklin Ford team to buy. Manny, was great in securing finance based on my credit score. Even the managers were great and accommodating. Great team at the Franklin Ford. I will definitely recommend Franklin Ford. More
by Elizabeth
Employees Worked With
Eric, Manny, George, Ian
April 22, 2024
Excellent! Best car buying experience ever! Thank you Sergey and Manny! They were professional, super helpful, and answered all my questions thoroughly! Thank y Best car buying experience ever! Thank you Sergey and Manny! They were professional, super helpful, and answered all my questions thoroughly! Thank you so much Franklin Ford! More
by Dee
April 18, 2024
Small dealership which makes it your best choice when purchasing a new vehicle. Very easy to deal with and friendly. purchasing a new vehicle. Very easy to deal with and friendly. More
by r2rramalho
Employees Worked With
April 15, 2024
Always a great experience working with Sergay and Manny over at Franklin Ford. Sergay makes the buying experience very easy and convenient. He is responsive and very knowledgeable. Manny made the financing over at Franklin Ford. Sergay makes the buying experience very easy and convenient. He is responsive and very knowledgeable. Manny made the financing experience quick and very easy to understand. Touch notch service across the board! I will be buying more vehicles from them. More
by Austen Carloni
April 02, 2024
Great experience especially working with Sergey Fedosov. The financing process was also a good experience. Best complement I can give to Sergey is that I would purchase a car from him again. The financing process was also a good experience. Best complement I can give to Sergey is that I would purchase a car from him again. More
by Michael Harrington
Employees Worked With
Sergey Fedosov
April 01, 2024
Your company was very good. Very informative and very helpful. Salesman was very knowledgeable of the vehicle. I would definitely refer my friends Very informative and very helpful. Salesman was very knowledgeable of the vehicle. I would definitely refer my friends More
by elite1036
Employees Worked With
February 28, 2024
Eric was a big help. I told him I wanted a blue bronco sport and I love it I told him I wanted a blue bronco sport and I love it More
by Gailc427
December 02, 2023
Great customer service in a timely manner. Would recommend this dealership to anyone looking for a new or a used vehicle. Would recommend this dealership to anyone looking for a new or a used vehicle. More
by Recommended
Employees Worked With
