Fred Anderson Cadillac - Service Center

Not very happy The AC in the truck we brought for repair Not very happy The AC in the truck we brought for repair was working and now it’s not It worked when we brought it to you, I know because I was th Not very happy The AC in the truck we brought for repair was working and now it’s not It worked when we brought it to you, I know because I was the one who delivered it and I’m the one that picked it up More

The staff was most helpful. They found coupons for me and researched my power train warrantee so that I did not have to pay for an expensive repair and even provided a car to drive for the weekend. Serv and researched my power train warrantee so that I did not have to pay for an expensive repair and even provided a car to drive for the weekend. Service went above and beyond. More

We have bought 3 vehicles from Bradshaws at good prices. Terry Kitchens in particular always listens and is responsive, quick, fair, and accurate in the service effort. Terry Kitchens in particular always listens and is responsive, quick, fair, and accurate in the service effort. More

I know this sounds crazy but I almost look forward to my Bradshaw Service and Sales visits. I would not even consider going to another dealership either for a service or sales visit even though it's a 30-40 Bradshaw Service and Sales visits. I would not even consider going to another dealership either for a service or sales visit even though it's a 30-40 minute drive each way. I always enjoy chatting with my Service Rep. Terry Kitchens. I always trust his advice for anything having to do with my vehicles. More

Blame made my experience at Bradshaw wonderful. He made sure I was taken care of and explained everything through the whole process. Highly recommend Bradshaw collision and will definitely be back! sure I was taken care of and explained everything through the whole process. Highly recommend Bradshaw collision and will definitely be back! More

The team had may car for a week with ac concerns. I provided them with the information about the problem. The response I got bake for what the problem was crazy and also insulted my intelligence. First provided them with the information about the problem. The response I got bake for what the problem was crazy and also insulted my intelligence. First one was because the car is in auto stop this why the ac is not working correctly, but I don't drive my car I auto stop. The service manager Ken told me that because my car is black it cant be cooled. Then he went on to tell me when a car first starts up it does not cool that well. I have own a car with a AC before. To top it all off when I began to state the facts about what I was being told was crazy he began to say don't put me on trial don't put me on trial . I was just stating the facts and leaving the emotions out of the situation, but he began to take it personal trying to over talk me and I was polite to listen to him when he spoke without any interruption. Ken did not give the same respect. Did he make the statement don't put me on trial because I'm black makes me wonder. Yes they even gave me a flat tire but didn't tell me until they wanted me to pick up my car. I will be using you dealership any more from day moving forward. More

I've had nothing but good experiences at Bradshaw Cadillac, my new service advisor Chris was very professional I would highly recommend this service Department. Cadillac, my new service advisor Chris was very professional I would highly recommend this service Department. More

The service department is very professional and customer friendly, and during the current environment with the pandemic they make you feel safe, my wife and i are very pleased with Bradshaw services. friendly, and during the current environment with the pandemic they make you feel safe, my wife and i are very pleased with Bradshaw services. More

I was told that my bumper needed to be removed to replace front headlights bulbs and would be $180.00 to $300.00. I was supposed to bring the car back to be serviced because I was told it would take several front headlights bulbs and would be $180.00 to $300.00. I was supposed to bring the car back to be serviced because I was told it would take several hours. My husband replaced the headlights bulbs in about 25 minutes and only cost $17.00 for the light bulbs. I was also told that several other things needed to be done that didn’t. More

A great team & everybody was friendly. Service guys & management always goes above & beyond. Would recommend them to friends family any day. Thanks your loyal customer Gerald Webster. management always goes above & beyond. Would recommend them to friends family any day. Thanks your loyal customer Gerald Webster. More