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Fred Anderson Cadillac - Service Center

Greer, SC

4.1
2,833 Reviews

2,833 Reviews of Fred Anderson Cadillac - Service Center

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December 07, 2022

They did an excellent job. We'll be back. Nice waiting area. Friendly staff. Thanks More

by Wirelessboss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Howard Bush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cynthia Bailey
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December 06, 2022

There was a mistake made during my oil change which caused an oil leak. However, your team remedied the situation quickly and without complication. More

by Josh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Gray
4.0
This rating includes all reviews, with more weight given to recent reviews.
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December 06, 2022

Excellent communication, customer service, timeliness, and workmanship. Added bonus, when I picked my car up it had been washed and shined! More

by Erin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Kitchens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Pickett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 05, 2022

Very disappointed. When completed, could not find vehicle, had to clean out truck before driving. More

by CORWYNEDWARDS
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Howard Bush
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 05, 2022 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

GOOD MORNING. THANK YOU FOR THE FEEDBACK. I WOULD LIKE TO SPEAK WITH YOU MORE ABOUT THIS WHEN YOU HAVE A MOMENT. WE STRIVE FOR FIVE STAR SERVICE WITH EVERY CUSTOMER AND CLEARLY LET YOU DOWN. MY DIRECT NUMBER IS 864-879-7111 EXT 1301. HOPE TO HEAR FROM YOU SOON. ZACK MORAN

Dec 06, 2022 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

GOOD AFTERNOON. THANK YOU FOR SPEAKING WITH US TODAY. AGAIN WE APOLOGIZE FOR NOT HITTING OUR GOAL OF 5 STAR BUT I AM CONFIDENT WE WILL HIT IT YOUR NEXT VISIT IN. PLEASE LET ME KNOW IF YOU NEED ANYTHING 864-879-7111 EXT 1301 ZACK MORAN

December 05, 2022

The service was slow. It took 9 days for the repair. I wasn't informed of the progress unless I called first. More

by susanbogan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Suggs
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Dec 08, 2022 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

THANK YOU FOR SPEAKING WITH ME. AGAIN I APOLOGIZE FOR THE DELAYS AS WE DISCUSSED. I LOOK FORWARD TO SEEING YOU IN THE FUTURE AND PLEASE LET ME KNOW IF YOU NEED ANYTHING. 864-879-7111 EXT 1309 DAVID ROCKLEIN

December 05, 2022

Went in for tire rotation and oil change and paid for both but tires where not rotated call service adviser back when got home he said I would check and call me back but he never did so there you go. More

by STBSMITH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Terry Kitchens
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 05, 2022 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

GOOD AFTERNOON. THANK YOU FOR SPEAKING WITH MY TODAY. I WOULD LIKE TO APOLOGIZE FOR THE CONFUSION ON OUR END AND I AM CONFIDENT MOVING FORWARD WE CAN GIVE YOU THE LEVEL OF SERVICE YOU ARE USED TO WHEN VISITING OUR DEALERSHIP. PLEASE I SAID EARLIER, FEEL FREE TO REACH OUT IF YOU NEED ANYTHING. MY DIRECT NUMBER IS 864-879-7111 EXT 1301 ZACK MORAN

Dec 06, 2022 -

Fred Anderson Chevrolet Buick GMC Cadillac responded

GOOD AFTERNOON. THANK YOU FOR SPEAKING WITH MY TODAY. I WOULD LIKE TO APOLOGIZE FOR THE CONFUSION ON OUR END AND I AM CONFIDENT MOVING FORWARD WE CAN GIVE YOU THE LEVEL OF SERVICE YOU ARE USED TO WHEN VISITING OUR DEALERSHIP. PLEASE I SAID EARLIER, FEEL FREE TO REACH OUT IF YOU NEED ANYTHING. MY DIRECT NUMBER IS 864-879-7111 EXT 1301 ZACK MORAN

December 05, 2022

2nd time I have used the service center and both times extremely happy . From the moment I came the service is excellent they listen carefully to what needs to be done and completes the job in a timely ma More

by jjkenefick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Suggs
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December 05, 2022

Terry did a great job helping assist me with my vehicle. Service did not take long. More

by Bryson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Kitchens
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 05, 2022

Courteous,very polite,willing to assist you in every way.trt to make you comfortable while you wait. More

by GLORDCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Donald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Easton Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Desyree Linton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Frank
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December 04, 2022

Jeff Plunkett and Ed Donald's are the reason we come to Bradshaw ! Always going the extra mile for the customer and it's appreciated. More

by SHOPPER6312
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Easton Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
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