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Fred Anderson Cadillac - Service Center
Greer, SC
2,832 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,832 Reviews of Fred Anderson Cadillac - Service Center
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June 10, 2022
Expeditious and thorough work by the service tech as I was able to wait while the repair took place. Repair cost was significantly lower than that quoted by the independent SAE certified shop that diagnos was able to wait while the repair took place. Repair cost was significantly lower than that quoted by the independent SAE certified shop that diagnosed the problem. Very satisfied with the work and extremely impressed with how modern and clean the entire dealership was. More
by DJDAVIES2
Verified Customer
June 10, 2022
Love this place! They are fantastic and very easy to work with. Chris Gray took good care of us. They are fantastic and very easy to work with. Chris Gray took good care of us. More
by Unclebuck
June 10, 2022
A dealer met me before I could even get out my car and worked wit me and the price in my budget till I was happy and had something that I loved I will be going back worked wit me and the price in my budget till I was happy and had something that I loved I will be going back More
by Robinsonjackie31
June 09, 2022
Chris Grey did a great job and should be commended for taking care of the customer. 5 stars. taking care of the customer. 5 stars. More
by Quincy Tarrance
Employees Worked With
June 09, 2022
Bradshaw did a great job with the repairs on my car! I was pleased with the customer service and the updates. The car looks like nothing happened and all the mechanicals work perfectly. Overall I’m very I was pleased with the customer service and the updates. The car looks like nothing happened and all the mechanicals work perfectly. Overall I’m very happy with my experience. More
by MedicDave.
Employees Worked With
Gary Brousseau
June 09, 2022
They show a lot of concern for the client and efficiency. We are so glad to be there to! check our car We are so glad to be there to! check our car More
by torams_c
June 08, 2022
Update to review 7-10-22. After writing my original review, the assistant service manager David contacted me. He explained how the original diagnosis of my car’s issue was mad After writing my original review, the assistant service manager David contacted me. He explained how the original diagnosis of my car’s issue was made. After some discussion, we came to an amicable agreement (honestly, much more generous than I expected) to get my car’s navigation system repaired. I was contacted a few days before the appointment date to confirm. I dropped off my car and a day later the navigation system, and the other features tied to it, are working as intended. I was very pleased with the timelines of the repair. I also want to add that everyone I dealt with at Bradshaw, including during the events of the first review, were friendly, polite and professional (even after I let my frustration show during the first repair). David and Bradshaw Automotive went above what was expected to retain me as a customer and it is greatly appreciated. I would return to them in the future. ———————————————————— My navigation system wasn’t working correctly on my 2013 Cadillac XTS. It shows the car in the wrong location and there is a “no gps” symbol on the Cue screen. I took it to Bradshaw Chevrolet Buick GMC Cadillac in Greer, SC mistakingly thinking that Cadillac mechanics would know how to fix a Cadillac specific problem. Bradshaw’s use of the “guess and hope” method of diagnosing and fixing my car did nothing but cost me $1032 for replacing a part I suspect didn’t need replacing. After that failed attempt, they decided another part must be faulty and wanted to charge me another $1000 for that part. Incompetence is expensive, so I declined. I paid the bill and took back my car. A day or so later I received a canned email from the service manager, Zach Moran, telling me thank you for using the service department and to email him directly with any questions or concerns. I did that, explaining my displeasure and requesting to speak with him. That was over a week ago. There has been no reply. I held off writing this review in the hope that he would contact me and that we could come to a resolution to this issue of me paying over $1000 for a repair on a car that works exactly the same as it did before I brought my car to them. More
by jlspan
June 08, 2022
They are reasonable people, they will always get the work done asap, they are very friendly done asap, they are very friendly More
by David valenzuela
June 08, 2022
Overall everything was great buy I almost paid for a service that I had already completed. I think an email summary would be better than just giving the paperwork in hand so that we have a way to keep service that I had already completed. I think an email summary would be better than just giving the paperwork in hand so that we have a way to keep better records. More
by B.Simmons85
Employees Worked With
