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Fred Anderson Nissan of Raleigh
Raleigh, NC
617 Reviews
With every new or certified pre-owned Nissan we sell, we provide the Fred Anderson Family Plan. This includes free lifetime oil changes, 3 day peace of mind exchange, free car washes when you visit for service and much, much more. We are the only Nissan dealer in Wake County to offer this package!
We are a family friendly dealer with a reputation for taking care of our customers both before and after the purchase. Visit us on
Glenwood Avenue in Raleigh and meet our friendly staff. You're sure to be greeted with a smile.
We take pride in offering you a great selection, experienced sales professionals and a wide variety of financing options. Feel free to request more information or call (877) 420-9462. We look forward to being your Nissan dealer for life...because you deserve it!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 617 reviews
November 29, 2020
Took Murano in for a recall (after receiving numerous emails/reminders from the dealership, which is where I bought the car). When scheduling the recall visit, the very pleasant lady who did the schedul emails/reminders from the dealership, which is where I bought the car). When scheduling the recall visit, the very pleasant lady who did the scheduling, asked me if I wanted a loaner, as she said it took 3-4 hours to do the recall service. After telling her yes and scheduling the date, when I arrived, the rude service person who met me said "we don't do loaners for recall" and, after explaining that had been offered by the person doing the scheduling, said "it's only 3-4 hours". Even though I explained to him I had not requested it, but it had been offered, he just shrugged and said to wait. Not friendly, not accommodating, not live up to either their promise or expectation. More
by chesterarthurjr
Employees Worked With
Not known
Helpful November 25, 2020
Just recently purchased 2021 Kicks Quentin was AMAZING 👏 🙌 very knowledgeable, friendly and I'm so excited and happy about my new car !!!! Telling all my friends 🙌 very knowledgeable, friendly and I'm so excited and happy about my new car !!!! Telling all my friends More
by Happy G mom...
November 18, 2020
The worst dealership experience I have EVER HAD. When my 2019 Sentra wouldn't start this morning, I called roadside assistance to have it towed to this dealership. I was promptly informed by sales advisor, 2019 Sentra wouldn't start this morning, I called roadside assistance to have it towed to this dealership. I was promptly informed by sales advisor, Ross, that I wouldn't have an answer until mid-afternoon after it got there at 10AM. 10. AM. It literally wouldn't start?? This isn't routine, it's literally the dealership not standing behind the product they sold me a mere 10 months ago. Then, stranded without a vehicle, I asked whether I should come to the dealership and was not given a definitive answer. After two fruitless phone calls, I decided to take a $20 uber over there, only to be dismissed, despite explaining I had a job several hours away that I was starting TONIGHT. When I expressed concern over my car not starting despite being so new, I was given the patronizing answer, "that's why cars have warranties." No offer of a loaner or a rental and no answer on what the HECK was wrong with my Sentra. In the meantime, my partner had written a review detailing my grievances and when Ross received it, he actually told me that if it wasn't taken down, they wouldn't move my car up as quickly to get looked at. After an agonizing couple hours (part of which included listening to another customer's concern of their maintenance taking too long and being dismissed like I was), my car was finally taken in and required a 10 minute fix. After all that. On the way out, Ross encouraged me again to have my partner take the review down. Well, we won't. And this is going up, too. Despite their "family plan," I will NEVER EVER return to this dealership. Unorganized, unkind, and not customer oriented in the slightest. There are plenty of other dealers out there; use them. Oh, and while you're at it, probably don't buy a Sentra... More
by jmillikenmt
Employees Worked With
November 18, 2020
Disappointing interaction. No surprise online price is a mix of numerous offers and not a true reflection of what's available (they display best price, the cash price but also promote their 0% financing whi mix of numerous offers and not a true reflection of what's available (they display best price, the cash price but also promote their 0% financing which is a different price). I emailed on a vehicle and Raphael gave me a higher price then the online form. He was responsive but not willing to work with you at all. Also beware of the "Protection Package" they sneak in there at the end. It's $989 of junk - tinted windows, nitrogen in the tires, and wheel locks. No way to remove it either. Just an extra way for them to squeeze you. More
by Family Car Shopping in Chapel Hill
Employees Worked With
Raphael Garcia
November 10, 2020
I never heard back from them. We ended up purchasing two new 2020 NV200 Cargo Vans from Deacon Jones Nissan. Disappointing experience as a simple follow-up email or phone call would have been appreciated. new 2020 NV200 Cargo Vans from Deacon Jones Nissan. Disappointing experience as a simple follow-up email or phone call would have been appreciated. More
by bruce.griffin
Employees Worked With
Jermaine White
July 27, 2020
New Nissan Rogue SL I purchased a 2020 Nissan Rogue from Josh at Fred Anderson last Friday. Josh was great to work with - no pressure, extremely responsive to my email co I purchased a 2020 Nissan Rogue from Josh at Fred Anderson last Friday. Josh was great to work with - no pressure, extremely responsive to my email communication, and he took the time to carefully explain each feature on the vehicle. It was overall a great experience and I highly recommend Josh and Fred Anderson Nissan. More
by Ken
Employees Worked With
Josh Grattan
July 11, 2020
What an awesome experience. Rashad was absolutely awesome, He is the reason I’m a Altima owner. His customer service was impeccable and the support from all other staff members, Rashad was absolutely awesome, He is the reason I’m a Altima owner. His customer service was impeccable and the support from all other staff members, was the icing on the cake. I would give Rashad a score of 200. He was courteous and very professional. I would recommend this dealership to my friends because of Rashad. More
by S White
Employees Worked With
July 03, 2020
rude staff at service center I had a appointment at service center I came to service center 10 minutes prior. After 20 minutes waiting time I was assigned consultant He was not c I had a appointment at service center I came to service center 10 minutes prior. After 20 minutes waiting time I was assigned consultant He was not cooperative and friendly with the customers he said you have to wait 2 hours more for just engine oil change., I complain to service manager he also was not helpful said you can come back again. Very rude staff at Raleigh service center.I purchase this new car at this location but did not know will have to misbehave at this service center. They need to be train professionally how to treat customers. More
by feah
Employees Worked With
Kevin
June 02, 2020
I had bad experience with the service to the car and with the cleaning, but the last time i did an oil change, i left it with little oil and then we called and talk to someone and they told me they were goin the cleaning, but the last time i did an oil change, i left it with little oil and then we called and talk to someone and they told me they were going to call and never did, i was that hecherla oil for my account. i would not recommend even my worst enemy. More
by Juan Martinez
Employees Worked With
Raphael Garcia, Carl Turner
May 27, 2020
We bought a new Titan pro 4x today! They were great to work with! We are going to look forward to the free lifetime oil changes and the awesome 10 year/ 100k bumper to bumper warranty! thanks! We’ll defin work with! We are going to look forward to the free lifetime oil changes and the awesome 10 year/ 100k bumper to bumper warranty! thanks! We’ll definitely use this dealer again and our saleswoman, Shi! More
by majormommy
Employees Worked With
Don Freas, Shi Hall
