Fred Anderson Toyota

Completely satisfied with my purchase and customer service. I had a very positive experience renewing my leased Toyota RAV. I worked with Carl and Ken which were such a pleasure to work with. They were helpfu I had a very positive experience renewing my leased Toyota RAV. I worked with Carl and Ken which were such a pleasure to work with. They were helpful, knowledgeable, thorough and kind. I feel that they gave me the best deal possible on my new vehicle and I would definitely recommend them as well as the dealership to my friends and family. More

Smooth Experience Mike was very courteous and professional in his communication with me and my wife during the pricing of our new car. He wasn't pushy at all and as fi Mike was very courteous and professional in his communication with me and my wife during the pricing of our new car. He wasn't pushy at all and as first time car buyers, we really appreciated it! He answered all of our questions and didn't make us feel small or judged for asking anything. Would definitely recommend him to anyone! More

Excellent Services - Please read very important Not a very happy customer and I am not planning to buy any Toyota in my life. I am giving no ratings. I wish they had a negative rating instead of sel Not a very happy customer and I am not planning to buy any Toyota in my life. I am giving no ratings. I wish they had a negative rating instead of selecting stars. To my experience Fred Anderson Toyota, Raleigh NC dealership is not reliable for fixing the car. I have zero experiencing buying the car so i won't comment on it. I have been going to my personal car repair shop for repairs and my car have been running like a rock until last week we walk into Fred Anderson for a legitimate recall. Let me explain myself why I am very angry customer. Please read the following 2 cases which happened to us. Recent Case#1: Toyota 2009 Camry XLE dashboard melting recall ZE6 cause 550351 We walked into this dealership because of above issue. They took our car gave us loaner saying it cannot be done in a day. Kept car for 2 days. Give us car back saying they took care of the problem. Yesterday Dec 13,2018 car started showing battery sign on first , then all of sudden ABS and acting up. We stopped driving the car. What can you expect from dealer ship where we want to get the interior changed and now we have broken car which won't function. Old Case#2: Toyota 1997 Camry LE won't start every other week and had to jump start. We took car to Fred Anderson Toyota Raleigh NC to get it checked as we have been to dealership one time before for car oil change after we moved to Raleigh area. After that first visit we started seeing issues with the car where every other week it won't start. Jump start does the work it runs for few week same problem. We know we had fairly new battery replaced so this problem should not occur. Took it back to dealership they said there is alternator problem it will cost us $1200. We decided to get second opinion took it to a private mechanic. Initially diagnosis problem did not reoccur and it was so sporadic we asked them to keep the car with them. After 2 days we received a call informing that we found the root cause being the battery terminal which were replaced by dealership and they were Non Toyota Recommended terminal so it was losing connectivity every now and then. Our private mechanic fixed in $60 with parts and labor whereas dealership was going to charge 20 times more. I will leave it on your discretion if you want to go back to Fred Anderson Toyota for service check up or not. I am not buying Toyota car anymore so it would my least worries. More

Phenomenal I’ve been to several Toyota Dealership in my lifetime but none compare to Fred Anderson Toyota in Raleigh ! I’ve been with Toyota for almost a decade I’ve been to several Toyota Dealership in my lifetime but none compare to Fred Anderson Toyota in Raleigh ! I’ve been with Toyota for almost a decade ! I remember buying my first new vehicle it was a Scion Tc in Hollywood, Florida back in 2008. As long I live in Wake County, Fred Anderson Raleigh will always have my business! Michael & Steven, are the best guys to work with it! They really treat you like a family ! More

Excellent Dealership I had a wonderful experience. The staff were friendly and provided me with great information. They offered great deals and had a nice variety of vehi I had a wonderful experience. The staff were friendly and provided me with great information. They offered great deals and had a nice variety of vehicles to choose from. More

Fast and friendly service Was expecting to spend the entire day at the dealership but Andre and Mike understood most people prefer not to wait. They were both very friendly and Was expecting to spend the entire day at the dealership but Andre and Mike understood most people prefer not to wait. They were both very friendly and patient with me. More

Great services! I was very satisfied when I made the purchase on my brand new car. All of the questions was answered. I am so happy about my choice! I was very satisfied when I made the purchase on my brand new car. All of the questions was answered. I am so happy about my choice! More

We had a great experience working with Jose We had an enjoyable time looking at all the options we had in mind. The salesman, Jose, is understanding, nice, helpful and friendly. Jose Mora is a g We had an enjoyable time looking at all the options we had in mind. The salesman, Jose, is understanding, nice, helpful and friendly. Jose Mora is a great guy to do business with. He explains everything clearly and is knowledgeable about cars. More

Camry - happy customer Bought 3rd car from Tim. Great guy. After some work on pricing, we got out of dealership in 2 hours. Love the car. Looking forward to years of Bought 3rd car from Tim. Great guy. After some work on pricing, we got out of dealership in 2 hours. Love the car. Looking forward to years of worry free driving. More

Cudos to Marvin I came to the Fred Anderson Toyota dealership just to do some research for my son who lives out of town. Because of Marvin Cobb's helpful, courteous, I came to the Fred Anderson Toyota dealership just to do some research for my son who lives out of town. Because of Marvin Cobb's helpful, courteous, and professional service, I left having purchased a 2018 Tacoma. Marvin treated me like a valued customer and was very knowledgable about all aspects of the purchase. I highly recommend Marvin to anyone interested in purchasing a new Toyota. More