Fred Anderson Toyota

Great Person Carl was superb to work with he was very polite always willing to reach out and follow up. Negotiated a deal that was affordable and acceptable by me. Carl was superb to work with he was very polite always willing to reach out and follow up. Negotiated a deal that was affordable and acceptable by me. Top notch guy who truly was willing to help the customer out and even came in on his day off to deliver the whole package with kindness to me. More

You cannot beat this dealer I have purchased two 2018 RAV4's from Fred Anderson and Mark Langdon in the last two months and this dealership is GREAT. No one wants to go through t I have purchased two 2018 RAV4's from Fred Anderson and Mark Langdon in the last two months and this dealership is GREAT. No one wants to go through the car buying process, but everything about this dealership and the sales group is first class. There is no high pressure and they listen to you on what you want and they deliver a beautiful product. I plan on using this dealership and Mark Langdon for all of my purchases and service. More

Nickeled and Dimed and Lied to We had an issue with the car battery 11 days after it was worked on. The sticker placed in the window said the battery was good. We called Fred Ander We had an issue with the car battery 11 days after it was worked on. The sticker placed in the window said the battery was good. We called Fred Anderson Toyota and spoke to the service advisor, Michael Walker about it. After being on hold for about a minute, he came back and said they would cover the tow. In the morning, we got a call from the manager, John Pisarik, saying that they would only cover half. When we went to pick up the car, the bill had gone up again. Michael spoke to John again and at least brought it down a little. It's still more than anticipated. We ended up paying for the half the tow, when we were initially promised it would be 100% covered. Guess we should have gotten it in writing. Had we known about the battery issue to begin with, we would have had it fixed immediately. I drive around two small children on a regular basis. At this point, the issue is more the lying than the money. Basic service there always takes forever. I believe that they were just too busy that day and didn't want to add to the workload. This vehicle is the third new car we have bought from Fred Anderson. The service has really declined over the years. Guess our next car will have to come from somewhere else. So much for the Family Plan. Update: John Pisarik hung up on me. I saw some public information about him, but he felt it was an invasion of privacy. He also lied to my husband. He said he would cover the bill if there hadn't been a note about the battery in the records. However, I have a report card printed by them that said the battery health was good. Sean Mehaffy on the other hand was polite and made up the difference in the towing. He says he will look into the discrepancies between my print outs and theirs. Further update: John Pisarik sent a nice apology. I still have serious concerns about the service department though. More

Great experience and no pressure Jody was awesome and there was limited back and forth. Allowed my wife and I to test drive alone and come back another day to buy the car. Fair pric Jody was awesome and there was limited back and forth. Allowed my wife and I to test drive alone and come back another day to buy the car. Fair price and the process was smooth. More

Very positive experience Mark Langdon is super to work with - very knowledgeable and helpful! Other staff members also gave excellent service. Overall experience with this d Mark Langdon is super to work with - very knowledgeable and helpful! Other staff members also gave excellent service. Overall experience with this dealership so far is quite positive. More

New car purchase My first new car in many years. We were treated well, all questions were answered and negotiated a very good price with no hassle. Everything was much My first new car in many years. We were treated well, all questions were answered and negotiated a very good price with no hassle. Everything was much better than I expected. Preston was extremely patient with all my questions and great t work with. More

Pleasure To Work With This is the third vehicle we have leased from Fred Anderson. Bryan Harrison and the staff are great to work with. The service provided between purch This is the third vehicle we have leased from Fred Anderson. Bryan Harrison and the staff are great to work with. The service provided between purchases keeps us coming back. More

Great customer service and SUPER friendly!!! This is my 3rd car we have purchased from Fred Anderson and I wouldn't think of going anywhere else. Last week Mr. Mike Lee helped my father and I pur This is my 3rd car we have purchased from Fred Anderson and I wouldn't think of going anywhere else. Last week Mr. Mike Lee helped my father and I purchase the new 2018 Corolla. He was so nice to me and my 8 year old daughter and very pleasant to work with. My father is disabled and wasn't able to come to the dealership and Mr. Lee made things super easy for him. I would most definitely recommend Fred Anderson and Mr. Lee to anyone wanting a new car!!! More

Friendly, professional transaction Bryan Harrison was friendly, courteous and professional. After I concluded our initial meeting, I soon returned to the dealership to complete the dea Bryan Harrison was friendly, courteous and professional. After I concluded our initial meeting, I soon returned to the dealership to complete the deal, and he was very gracious even though I interrupted his lunch time. Very knowledgeable about the car and expertly guided us through the buying process. David Foster was superb in handling the financial and paperwork side of the deal. More

Excellant Buying Experience Best experience in buying a car. Punit made the car buying experience easy. He listened to what I wanted and found the right car. I purchased a new Best experience in buying a car. Punit made the car buying experience easy. He listened to what I wanted and found the right car. I purchased a new Prius at a good price and got a fair value on my trade-in. On previous purchases at other dealers, I usually had a long hard negotiation but with Punit it was short and to the point. More