
Fred Anderson Toyota
Raleigh, NC
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 7:00 PM
Sunday Closed
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New car purchase After driving 90 miles to see a car at another local Toyota dealership which was "available", and really was not and already reserved for someone else After driving 90 miles to see a car at another local Toyota dealership which was "available", and really was not and already reserved for someone else via that dealships GM, Preston at Fred Anderson Toyota went above and beyond to find the perfect vehicle for my wife at a very competitive price. Preston was very easy to work with, honest about what he could and also what he could not do. In addition the Finance Manager Jess was equally awesome to work with. Overall best new car buying experience we have ever had! More
2018 4Runner TRD Off Road Jeff accommodated my every request and was a pleasure to work with. I look forward to working with the service department and will definitely be purch Jeff accommodated my every request and was a pleasure to work with. I look forward to working with the service department and will definitely be purchasing my next Toyota from Fred Anderson. More
Lack of attention to detail Overall experience with Fred Anderson was disappointing. When purchasing a used vehicle for a first time driver, you want the salesperson to be atten Overall experience with Fred Anderson was disappointing. When purchasing a used vehicle for a first time driver, you want the salesperson to be attentive to specific details to give the customer a good feeling about their purchase. Joey O did the exact opposite. There was an issue with the heat in the car we had decided to purchase. When bringing this to Joey's attention after having warmed up the car for almost 10 minutes and ice cold air blowing out, his first response was "well, today is the coldest day so far", not we will need to make sure that gets fixed. Of course, he agreed to fix the issue after the test drive and cold air still blowing. The next day when Joey called to say the car was ready, I simply asked what the issue was with the heat wanting to make sure if we had any future problems, I could address them. His response "I don't know, they said they fixed it." After stating why I wanted to know (which he should have understood anyway), he said he'd find out. Jumping ahead, the main issue was not fixed and should have been easily found when the service folks looked at the car. The coolant level was below minimum and it was clearly visible that there was a leak. After 3 separate trips to the service dept, the leak was finally fixed. My main issue with Joey was the fact that he showed no concern or even an understanding that a parent of a new driver would want to ensure their child's first car was in good working condition. And I fully believe that if we had decided not to buy this vehicle that the issue would not have been addressed and the unfortunate person buying it would have to go through what we did. More
Thank you! Thank you for providing nice dealership, the quality vehicles, great deals on purchasing vehicle(s), simple and convenient. Hassle free experience to Thank you for providing nice dealership, the quality vehicles, great deals on purchasing vehicle(s), simple and convenient. Hassle free experience to come back all the time! More
Timely professional and courteous experience Tim Williams was knowledgeable, courteous and provided a no hassle buying experience for my new Camry SE. I would recommend him and Fred Anderson Toy Tim Williams was knowledgeable, courteous and provided a no hassle buying experience for my new Camry SE. I would recommend him and Fred Anderson Toyota to my family and friends. More
Excellent The whole experience was excellent. Devin was great having knowledge about the car, didn’t pressure me and the only reason I came in was because he ca The whole experience was excellent. Devin was great having knowledge about the car, didn’t pressure me and the only reason I came in was because he called me. More
Excellent Salesman courteous, knowledgeable and willing to help me find the right car.Mr. Cobb negotiated with me and dealership to achieve a price acceptable t Salesman courteous, knowledgeable and willing to help me find the right car.Mr. Cobb negotiated with me and dealership to achieve a price acceptable to me. More
Best car buying experience ever! Rodney is the type of salesman I would recommend. Down to earth, easy going, friendly with a no pressure sales approach. I felt like I made a friend w Rodney is the type of salesman I would recommend. Down to earth, easy going, friendly with a no pressure sales approach. I felt like I made a friend when it was all said and done. The transaction was smooth and quick from the start of negotiating phase to the end of the financing phase. I would definitely recommend Rodney Williams if you are looking for a new or used car. More
2018 Rav4 purchase Superb services especially Larry Wall salesman and Stephanie in Financial services. Everyone was very friendly and ready to help. Love all the smilin Superb services especially Larry Wall salesman and Stephanie in Financial services. Everyone was very friendly and ready to help. Love all the smiling faces Excellent customer service More
Very pleased and hassle free Worked with John via email ( fabulous experience)! Looked over inventory online, decided on terms via email and when vechile was waiting for me at fro Worked with John via email ( fabulous experience)! Looked over inventory online, decided on terms via email and when vechile was waiting for me at front door. We did change our mind on color but that was ok because he pulled that one around for us also! More