
Fred Anderson Toyota
Raleigh, NC
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 7:00 PM
Sunday Closed
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Great Prices They gave me a better deal than I could get anywhere else and I definitely shopped around. There was always someone available to help me with my many They gave me a better deal than I could get anywhere else and I definitely shopped around. There was always someone available to help me with my many questions. Their Starbucks hot chocolate machine made my time there more enjoyable. More
Quick, effective and to the point. Thorough in explaining clearly, each feature you wanted to know about. Negotiations did not feel like you were being webbed in like many sales environ Thorough in explaining clearly, each feature you wanted to know about. Negotiations did not feel like you were being webbed in like many sales environments I know. Sales person was diligent and respectful. More
Great Experience at Anderson Toyota!! Marvin Cobb was the best, he was gracious and patient with my husband and I. I would purchase a car with Marvin again. Rodney and Stefanie were equall Marvin Cobb was the best, he was gracious and patient with my husband and I. I would purchase a car with Marvin again. Rodney and Stefanie were equally professional. Thanks for a good experience. More
Great to do business with I don't like the car buying experience. Steve made me feel comfortable, and his customer service attitude was welcoming. I recommend anyone ask for hi I don't like the car buying experience. Steve made me feel comfortable, and his customer service attitude was welcoming. I recommend anyone ask for him if he's available. More
I have never felt more comfortable buying a car! The last couple of times I purchased a car (from other dealerships, not Fred Anderson) it was an absolutely horrible, stressful experience. I was act The last couple of times I purchased a car (from other dealerships, not Fred Anderson) it was an absolutely horrible, stressful experience. I was actually dreading having to through the car buying ordeal again. I started my car search via the internet. Preston quickly contacted me from this inquiry and even sent a video so I could put a face with a name. I couldn't go to the dealership for about a week after that initial inquiry but when I had a free moment I texted Preston to make sure he was there. I told Preston I wanted a 2017 RAV 4. When I arrived he had a list of everyone on the lot ready for me to review. I had already looked at the aqua one online and loved the color so we test drove that one. Preston was first to drive and demonstrated the lane assist feature for me. I was sold on the car but of course we had to talk numbers. Preston presented me several options and was very patient as a looked these over and tried to contact my husband. Unfortunately my husband was unavailable that evening so I left the dealership with the options to mull over. My husband had a few questions later that evening once I got home. I texted the questions to Preston and he quickly replied. They next day I texted Preston and told him what we could do. He quickly spoke to his manager and called me to let me know we had a deal. When I arrived at the dealership he had everything ready to go. Unfortunately it was a very busy day and I waited about 2 and half hours to get in with someone from finance. Preston was very apologetic about this and even said the dealership would reimburse my husband and I for a dinner up to $50 dollars to compensate for the abnormally long wait. (We didn't take them up on this but it was nice of them to offer) Once I was done with finance Preston walked me out to my new car to go over the features with me again and to answer any questions. While doing this he noticed the tire pressure was low. He tried to gain entry into the already closed service department to remedy this for me but he didn't have any luck. My husband had to go back the next day to sign for our trade in and he did add air to the tires then. Overall I felt no pressure or anxiety over my purchase. Preston was thorough, kind, patient and genuine. I would definitely recommend Preston and Fred Anderson to my friends! More
Great time purchasing my new Camry Bryan was great! He gave us lots of information about the car and the new features that came with the model. He answered all of our questions and kne Bryan was great! He gave us lots of information about the car and the new features that came with the model. He answered all of our questions and knew the car inside and out. He made the experience stress free! Will definitely buy my next vehicle at Fred Anderson! More
Awesome customer service It was a pleasure to deal with John, wasn’t pushy like most salespeople, listened to what I was looking for and kept me informed of the progress of ge It was a pleasure to deal with John, wasn’t pushy like most salespeople, listened to what I was looking for and kept me informed of the progress of getting my new truck. More
Car purchase Respectful.tactful in building sales relation with consumer, along with being resourceful to seek help with branch network to eliminate consumer conce Respectful.tactful in building sales relation with consumer, along with being resourceful to seek help with branch network to eliminate consumer concerns plus providing the best deal. friendly. More
Friendly and efficient service Rashanda did a great job of finding a vehicle with the features I was looking for and answering any questions I had. Stephanie was efficient yet thoro Rashanda did a great job of finding a vehicle with the features I was looking for and answering any questions I had. Stephanie was efficient yet thorough in explaining the paperwork. Both offered great customer service and made the experience a pleasure. More
Excellent no pressure service from start to finish I had 3 different vehicles i was looking to purchase, all different brands and different dealerships. The people here made all the difference. They ha I had 3 different vehicles i was looking to purchase, all different brands and different dealerships. The people here made all the difference. They have made a customer for life. More