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Fred Anderson Toyota
Raleigh, NC
5,278 Reviews
Welcome to Fred Anderson Toyota; we’re so happy you’re here! Whether you stopped by because you are looking for a reliable, honest Toyota dealership in Raleigh NC, or you’re looking for a pre-owned car near Raleigh, NC, we are ready and willing to do whatever we can to make you happy.
Our wide selection of new Toyotas in Raleigh, NC, along with our supportive, helpful staff is what sets us apart from other dealerships in the area. We truly care about each and every one of our customers and treat them as if they were our own family. We have been around the Raleigh area for a number of years now and we can truly say that we’re so happy to be here. We are also grateful to have the opportunity to be able to serve you and your family with whatever automotive needs you may have.
We love being your go-to Toyota dealership in Raleigh. Not only does that give us the opportunity to get to know each and every one of you better, but it also gives us the chance to share our expertise of the automotive industry. We have a number of combined years of experience within Fred Anderson Toyota, and we’re happy to be able to show you all that we have to offer. Whether it’s trying to decide between two models, between a new or pre-owned vehicle, or trying to figure out why your vehicle is making a certain sound whenever you go around a corner, we’re here for you.
As you know by now, being a Toyota dealership in Raleigh, we have a wide selection of new Toyotas in stock and available for order, but we also have a number of used cars for sale in Raleigh, NC, too, which are all inspected and assured to be of only the best quality. We wouldn’t let you drive anything we wouldn’t trust with our own family! So the next time you need a used or new car in Raleigh NC, just remember we’ve got your back.
Proudly serving RALEIGH, DURHAM, APEX, CARY, CHAPEL HILL, WAKE FOREST
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 7:00 PM
Sunday Closed
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Showing 5,278 reviews
December 14, 2017
Wonderfl Experience This was our second time buying a car with Fred Anderson. At this visit we had Carl as our sales rep and he was outstanding. Mike helped us through th This was our second time buying a car with Fred Anderson. At this visit we had Carl as our sales rep and he was outstanding. Mike helped us through the finances portion and help explain everything along the way. Once again we had an incredible experience. We will continue to buy from Fred Anderson! More
by Aodaniel91
December 14, 2017
Took a week for replacement of side view mirror Service: While they did give me a loaner and when the car was ready very apologetic, the customer communication for the first few days was bad. No cal Service: While they did give me a loaner and when the car was ready very apologetic, the customer communication for the first few days was bad. No call backs the first time I called for a status from the gentleman working my repair on Friday at 11 am. Called again at 4 pm And only got his VM. Called again on Monday only to learn.the paint job was not to their standards so a few more days. Why did I have to call after nearly a week to find out the status? Especially after leaving 2 voicemails on Friday with no response? This repair was for a used vehicle purchase and in the end they had it more than I did for the first couple of weeks of ownership which was pretty annoying. When I did pick it up the service performed was top notch very curteous. I understand things can happen but the rep handling my work order should have been more proactive in his communication. Sale: Hermes was great and very accommodating. The only complaint was with the shady financing and the tactics they use before going into the fiancé person. The sales rep hands you a paper, its a chart showing on the top your down payment, $1000, 3k or 5k. You then choose your loan term on the left side, 48, 60 or 66. You then draw a connecting line for example $3 down and 60 months. This connects to a monthly payment range I think it was $385. You then go into the finance department, he crunches the numbers does your credit check etc, comes back with your payment, will you looky there, $380. Mind you he has yet to disclose my loan rate or credit score but wants me to sign!! All the time he must have asked me 10 times for the $3500 extended warranty and very pushy on it! This whole thing was very shady sales tactics. Fortunately I was not born yesterday and know I have excellent credit and researched used car loans. I then said really what’s the interest rate and it was almost 4%. I then explained I should be closer to 3% with an excellent score and I would happily go to another bank and return tomoorrow with a check. Oh Wells Fargo owes us a few favors he walks out of the office and comes back a minute later probably talks to supervisor and gives me a 3% rate. xxx!! Shady does not do this justice. All being said I really like my sales guy Hermes and when o questioned this stupid form tactic I know he’s just doing his job. I am sure this works on a lot of people but I am worked hard in my credit score and with that I will only accept the beat rates as one would expect, don’t try to screw me over! Now after the shady finance guy and bad service communication and delays, I really do love the car and hope as I used their friends and family extended warranty over the coming years the service only improves. I really hope someone from Anderson reads this, and eliminate the shady finance form and works with customer service reps to improve their communication. Finally I wish I could choose who the finance guy was he was a real winner! More
by Jackmaddy
Employees Worked With
Other Employees :
Worked with”Chris” at service not sure last name so put both , Hermes Lara, CHRIS HUGHES
December 14, 2017
Buying a car can be fun! I made a great deal on a Prius 4 and had more fun than ever in my decades of car buying. Rodney Williams was easy to work with, and the laughter we sh I made a great deal on a Prius 4 and had more fun than ever in my decades of car buying. Rodney Williams was easy to work with, and the laughter we shared through out the purchase just made a terrific day. I imagine I won’t be buying another vehicle, but if I did, I’d head to Fred Anderson Toyota and ask dirrectly for Rodney! More
by juliette[€]
Employees Worked With
Rodney Williams, Jessica Drown
December 14, 2017
Exellent Steve is a really nice guy and very patient. Service is also good here. They also gave me a very good price. I would like to recommend this dealer if Steve is a really nice guy and very patient. Service is also good here. They also gave me a very good price. I would like to recommend this dealer if you want to buy a car. More
by Samantha Lei
Employees Worked With
Steve Daniel
December 14, 2017
Best Car Buying Experience Ever! Mike was an absolute saving grace! I had just started a new job in the middle of refinancing my house and my current car gives out on me. Mike was the Mike was an absolute saving grace! I had just started a new job in the middle of refinancing my house and my current car gives out on me. Mike was there for me every step of the way. He was extremely concerned and considerate on my needs and what was best for me and my family. This is my first Toyota and I’m in love with my Camry. Mike left no stone unturned he was there for the shopping and the fine turning. I have already recommended Mike and will continue to do so. Thank you Mike Lee! More
by Melodie
Employees Worked With
December 14, 2017
Smooth and non stressful My wife and I went to Fred Anderson Toyota with a desire to look at a Toyota Highlander. Upon entering the dealership, we were not hounded by salesmen My wife and I went to Fred Anderson Toyota with a desire to look at a Toyota Highlander. Upon entering the dealership, we were not hounded by salesmen in the parking lot or even inside the dealership. We simply walked in and Justin Heilman was there and asked how he could help us. We sat down and went over the specs of the Highlander that I desired. He was able to locate a few cars on the lot that matched that criteria and from there my wife and I were able to take the car for a spin. We liked the car, however we were not able to buy the car that evening because we were leaving town early the next morning. Justin did not put ANY pressure on us to buy that car that evening. We told him when we would be back in town and he told us his availability. Once back in town, we met with him and bought the car. The entire process was straight up with no fluff or pressure. Overall, I am satisfied with my car, Justin and the dealership at Fred Anderson Toyota. More
by daniel.smithrrt
Employees Worked With
Justin Heilman
December 14, 2017
Great Experience! With it being my first time buying car, Jim was very patient with me. He allowed me to ask as many questions as I wanted and did not make me feel rus With it being my first time buying car, Jim was very patient with me. He allowed me to ask as many questions as I wanted and did not make me feel rushed at all to make a deal. He also took a great amount of time with me to explain the different features of the car and explained the entire process for purchasing the car. He was very respectful of my budget and I appreciated the time he took to help me buy my first car. More
by Newcar_17
Employees Worked With
Jim Amerson
December 13, 2017
Nice experience Best car buying experience. Tim was not pushy and overwhelming. Explained car features and preset features in new car. Will definitely return in the f Best car buying experience. Tim was not pushy and overwhelming. Explained car features and preset features in new car. Will definitely return in the future. Financing was very easy and all warranties and additional coverages were explained completely. More
by Egan
December 13, 2017
Third Toyota This is the third used vehicle we’ve purchased from the folks at Fred Anderson in Raleigh. Great experiences and offerings! We’re new and faithful Toy This is the third used vehicle we’ve purchased from the folks at Fred Anderson in Raleigh. Great experiences and offerings! We’re new and faithful Toyota fans! More
by Suzyb3
Employees Worked With
Steve Daniel
December 13, 2017
Best car buying experience I have ever had. Mr. Toy and Mr. Riz were very accommodating, easy to understand, easy to work with. I believe these two both did a great job answering my questions a Mr. Toy and Mr. Riz were very accommodating, easy to understand, easy to work with. I believe these two both did a great job answering my questions and being personable. The efficiency at which Mr. Toy fielded several customers around the same time and still made me feel like I was getting an attentive salesman was great. More
by HelloThereAndThankYou
Employees Worked With
Riz Lebbos, Mike Toy
