Fred Anderson Toyota

Person I dealt with in service was great. I am disappointed with your business. When I purchased the vehicle I was advised “ lifetime oil changes” which was a half truth. It was true as far a I am disappointed with your business. When I purchased the vehicle I was advised “ lifetime oil changes” which was a half truth. It was true as far as the manual says, but that was never told to me when I purchased the vehicle. Might sound small to you but not to me. After 5000 miles I received a message in my vehicle saying service required. I go in and told you do not get a free oil change until 10000 miles even though my car says maintenance required. So they do a tire rotation (of only 5000 miles on the new tires) and a fuel additive for $90 or so. Especially frustrating when you find out that there is a rift between service and sales on this very issue but sales won’t say it to the customer to make it sound better to buy it. I think it foolish to not change my oil for 10000 miles regardless what the manual says. Foolish in my opinion. Why would the vehicle tell me maintenance required just for tire rotation and add something in my fuel? And sit for an hour or so? Makes me not want to go back there. Very frustrated. More

This dealership showed exactly why people hate dealing with car sales. I was given a firm offer by John Lafabregue — then out of nowhere they took it back and came back with an even worse one. If that’s n with car sales. I was given a firm offer by John Lafabregue — then out of nowhere they took it back and came back with an even worse one. If that’s not bait-and-switch, I don’t know what is. If they can’t honor their own numbers for more than five minutes, what does that say about how they operate? Completely unprofessional, misleading, and a total waste of time. I won’t be back, and I’d warn anyone else to think twice before trusting them with anything. More

Ryan in the service department was great! After servicing my daughter's Tacoma I noticed a grinding noise on the way home. I called Ryan (it was after 7 PM) and he asked me if I could bring After servicing my daughter's Tacoma I noticed a grinding noise on the way home. I called Ryan (it was after 7 PM) and he asked me if I could bring it in the next day. He was waiting for me when I arrived and knew by the sound the vehicle was making what the problem was. He had it fixed within 10 minutes and I was gone. It was a great pleasure meeting and working with Ryan! More

Carl Anderson is an awesome salesperson. He listens and is very resourceful when it comes to giving his best at getting whatever vehicle you're looking for. He doesn't try to talk you into o He listens and is very resourceful when it comes to giving his best at getting whatever vehicle you're looking for. He doesn't try to talk you into other things and is by no means pushy. He communicates extremely well and keeps you informed. I'm so happy I got to purchase my 2019 Avalon from him almost 7 years ago and now my 2026 Toyota Grand Highlander. Carl always makes you feel like you're just as important as the next person and you're more than just another person to sell a vehicle to. He's one of the most professional yet down to earth people i have had the opportunity to do business with. More

Thank You Emmanuel Fortune for being very professional and helpful during my visit. Thank You Again and helpful during my visit. Thank You Again More

Prompt and efficient. Always answered questions and provided info regarding car purchase. Would recommend to everyone. Always answered questions and provided info regarding car purchase. Would recommend to everyone. More

Additional $30 added to my bill, they explained that is to cover the paper they put on the floorboard so their guys don't mess up the inside of my car, and for software updates to their equipment, etc. abs to cover the paper they put on the floorboard so their guys don't mess up the inside of my car, and for software updates to their equipment, etc. absolutely ridiculous...their labor charges should cover all that... greedy xxxxxxxx... Everyone gets charged a fee and the amount depends on how much your bill is... my $30 was for $200 hourly labor charge, which btw took all of 15 minutes for the work being done... More

⭐️⭐️⭐️⭐️⭐️ Outstanding Service from Geoff Ahlmark at Fred Anderson Toyota! I had an amazing experience working with Geoff Ahlmark, Assistant Service Manager at Fred Anderson Toyota. From start to finish, Anderson Toyota! I had an amazing experience working with Geoff Ahlmark, Assistant Service Manager at Fred Anderson Toyota. From start to finish, Geoff went above and beyond to make sure my vehicle was taken care of the right way. He explained everything clearly, kept me informed throughout the process, and made sure the service was done perfectly. What really impressed me was Geoff’s professionalism, knowledge, and genuine care. He truly takes pride in his work and treats customers with respect and honesty—qualities that make all the difference. It’s clear that Geoff is dedicated to providing the best service possible, and it shows in every interaction. If you’re bringing your car in for service, ask for Geoff! You’ll get top-notch customer care and complete confidence that your vehicle is in great hands. Fred Anderson Toyota is lucky to have someone like Geoff on their team—he absolutely deserves recognition and promotion for his outstanding service and commitment to customers. More

Excelente servicio al cliente por parte de Micheal Acevedo, sus recomendaciones muy profesionales y acertadas. Acevedo, sus recomendaciones muy profesionales y acertadas. More

I’ve traveled to several places since I bought my RAV4 but the best service I get is always when I’m in Raleigh NC at Fred Anderson Toyota. Lonnie was very helpful when I went in without an appointment th but the best service I get is always when I’m in Raleigh NC at Fred Anderson Toyota. Lonnie was very helpful when I went in without an appointment this past week. I highly recommend this dealership. More