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Fred Anderson Toyota

Raleigh, NC

Overview
Employees
Reviews
Vehicles
4.7
5,207 Reviews
Welcome to Fred Anderson Toyota; we’re so happy you’re here! Whether you stopped by because you are looking for a reliable, honest Toyota dealership in Raleigh NC, or you’re looking for a pre-owned car near Raleigh, NC, we are ready and willing to do whatever we can to make you happy. Our wide selection of new Toyotas in Raleigh, NC, along with our supportive, helpful staff is what sets us apart from other dealerships in the area. We truly care about each and every one of our customers and treat them as if they were our own family. We have been around the Raleigh area for a number of years now and we can truly say that we’re so happy to be here. We are also grateful to have the opportunity to be able to serve you and your family with whatever automotive needs you may have. We love being your go-to Toyota dealership in Raleigh. Not only does that give us the opportunity to get to know each and every one of you better, but it also gives us the chance to share our expertise of the automotive industry. We have a number of combined years of experience within Fred Anderson Toyota, and we’re happy to be able to show you all that we have to offer. Whether it’s trying to decide between two models, between a new or pre-owned vehicle, or trying to figure out why your vehicle is making a certain sound whenever you go around a corner, we’re here for you. As you know by now, being a Toyota dealership in Raleigh, we have a wide selection of new Toyotas in stock and available for order, but we also have a number of used cars for sale in Raleigh, NC, too, which are all inspected and assured to be of only the best quality. We wouldn’t let you drive anything we wouldn’t trust with our own family! So the next time you need a used or new car in Raleigh NC, just remember we’ve got your back. Proudly serving RALEIGH, DURHAM, APEX, CARY, CHAPEL HILL, WAKE FOREST
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9101 Glenwood Ave

Raleigh, NC

27617

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Showing 5,207 reviews

June 11, 2022

Friendly, helpful and did a great job of keeping us informed with our order of a new Camry. More

by bettmark.john
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Chris Paine
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Jun 13, 2022 -

Fred Anderson Toyota responded

Hi, thank you for your kind words and this wonderful review of Fred Anderson Toyota of Raleigh! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

June 11, 2022

Fred Anderson made everything easy! I love my truck and I appreciate the excellent customer service! They have a customer for life! More

by mizweb211
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marvin Cobb
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 13, 2022 -

Fred Anderson Toyota responded

Hi, thank you for your kind words and this wonderful review of Fred Anderson Toyota of Raleigh! Our team strives to deliver an excellent experience, and we are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

June 11, 2022

Inquired about a vehicle and Carl had all the answers. Thanks. We’re loving our Camry hybrid. More

by Palacios
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 13, 2022 -

Fred Anderson Toyota responded

Hi, we are so happy to read such a great review about Fred Anderson Toyota of Raleigh! We do hope we can be of assistance in the future. Take care!

June 09, 2022

Started off horrible with the first salesman but ended GREAT with Ryan. Go see him! More

by Holden_cassandra
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terrance Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Riemer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 09, 2022 -

Holden_cassandra responded

Well I will NEVER deal with Fred Anderson Toyota on Glenwood Ave. Raleigh NC! After purchasing my vehicle I have had issues with getting my car in as promised for tiny that I have already paid for. I have been getting the run around and was approached rudely by one on the salesman that I dealt with during my purchase. He was upset after I contacted the general manager but even the general manager hasn’t called back to resolve the issue. They accepted me buying a vehicle but rude and unprofessional as xxxx after the fact. Ghetto xxx people working this location. No Ryan, Terrance or Joe. RUN it approached by them, they only are about commission money, definitely not the customer. I overheard another conversation while there and it wasn’t pleasant coming from another customer.

June 07, 2022

This place really is the Toyota volume leader in the Carolinas (and beyond). They were the only ones who could get me the exact car I wanted and even managed to get it sooner than initially expected. More

by Jasper12615
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jody Fleming
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Hardy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 09, 2022 -

Fred Anderson Toyota responded

Hi, we here at Fred Anderson Toyota of Raleigh are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 06, 2022

No haggle pricing from a cold start to the completion of a quick painless deal More

by dlane74
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Devin Scarborough
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 08, 2022 -

Fred Anderson Toyota responded

We appreciate your positive review about your recent experience with Fred Anderson Toyota of Raleigh! We do hope we can be of assistance in the future. Take care!

June 02, 2022

Smooth process. My husband and I are very happy with what we purchased. We call it Silver Linings. Thank you. More

by Azar Ghoddoussi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Lee
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Jun 02, 2022 -

Fred Anderson Toyota responded

We love hearing about customers that have a terrific experience. We are proud that you chose our dealership. Please feel free to contact us if you have any questions on your vehicle. Best, Steven Rhoads - GM | srhoads@anderson-auto.com I (843) 556-9110

June 01, 2022

Sam and the rest of the crew at Fred Anderson were absolutely amazing! They took great care of us. I highly recommend them for your next vehicle purchase! More

by laurathomas291
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam , Steve Martinez
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Jun 02, 2022 -

Fred Anderson Toyota responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you. Please let us know if we can help you with anything else, thanks. Best, Steven Rhoads - GM | srhoads@anderson-auto.com I (843) 556-9110

June 01, 2022

My salesman, Mike Lee, was amazing and attentive. Financing was so easy and Taylor was very helpful and made sure I received the best deal for my money. Everyone was helpful! I will definitely re More

by Mbridges
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Taylor Bayait. ?????
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Jun 02, 2022 -

Fred Anderson Toyota responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Best, Steven Rhoads - GM | srhoads@anderson-auto.com I (843) 556-9110

May 29, 2022

Dealership took forever to respond to me. When they finally did they refused to negotiate on the sales price despite me finding other comprable vehicles that were priced lower. I would avoid More

by Ssg.madonna
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Lafabregue
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 31, 2022 -

Fred Anderson Toyota responded

We truly appreciate your honest feedback of Fred Anderson Toyota of Raleigh. We would like the opportunity to address your concerns. Please reach out to us directly at the number below when you have a chance. Thank you, and we look forward to hearing from you. Gregg Perry 919-787-0099

Jun 01, 2022 -

Ssg.madonna responded

In the interest of transparency im conversing with you on this open forum. What is it that you are willing to do to truly resolve this situation? Are you going to negotiate on the price of the vehicle that I'm interested in? If not then there isn't really anything that you can do for me. Your out the door price was $3k more than what i can buy a brand new 2022 model year vehicle for at or above the trim model of the vehicle you have. Additionally, the new vehicle will come with a full manufacturers warranty and almost no miles. Why would anyone pay more money for less value? A toyota sienna will depreciate 45 to 55% by year 5. Your asking price is a little less than $6k than that vehicle was brand new. Your vehicles had between 60k and 125k miles on it and is a lower trim option than many of the comprable models i sent to your salesperson along with the out the door prices for each model i sent which were less than what you were asking for. You keep sending emails telling me you want to win my business but then refuse to negotiate.

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