Fred Anderson Toyota of Sanford

oil running down fender greasy prints and loose lugnut oil running down fender greasy handprints everywhere and a loose lug nut that fell off got no reply trying to contact service manager on multiple oil running down fender greasy handprints everywhere and a loose lug nut that fell off got no reply trying to contact service manager on multiple days leaving multiple messages More

Fast and friendly My car was serviced promptly and the interaction with the service personnel was quite pleasant. I'll gladly continue to make the drive from Fayettevil My car was serviced promptly and the interaction with the service personnel was quite pleasant. I'll gladly continue to make the drive from Fayetteville to have my vehicle serviced here. More

Good experience I experienced excellent customer service the other day at Fred Anderson Toyota of Sanford, North Carolina. I appreciate the friendly attitude of all t I experienced excellent customer service the other day at Fred Anderson Toyota of Sanford, North Carolina. I appreciate the friendly attitude of all the staff. More

Great service Friendly, timely, great service. Trustworthy employees. Knowledgeable staff. Waiting area is clean and inviting. I would recommend visiting this facil Friendly, timely, great service. Trustworthy employees. Knowledgeable staff. Waiting area is clean and inviting. I would recommend visiting this facility for servicing their toyota vehicle. More

Great visit! Every time I come in for a service everyone is professional and friendly. Also everything is done in a timely manner and there is even a play area for Every time I come in for a service everyone is professional and friendly. Also everything is done in a timely manner and there is even a play area for the kids! More

No the usual really good service. My visit on Friday. March 1 was for 30,000 mile check. I brought the car in at 9:30, I knew the service would take a little longer because of service My visit on Friday. March 1 was for 30,000 mile check. I brought the car in at 9:30, I knew the service would take a little longer because of services done at 30,000. That being said, service came out about 11:40 and outlined needed services, recommended services and a problem that needed to be repaired(covered under warranty). I was told the repair(and services) would take an additional 4-4 1/2 hours. They offered to shuttle me where I wanted. I went across the street for lunch and did some shopping. Once I returned to the waiting area I did not hear anything till after 6. Work was not completed until after 6:30, no one gave me any updates till after 6 when they were doing a test drive. I guess because it was rainy and late, my car was not washed, paperwork says a complimentary wash was done, car was not washed. I am pleased with the care the service department takes with my car, but I was not given a good estimate of the amount of time required, it took almost three hours longer than expected. More

Good and Bad They fixed the water leak in my car and fixed a squeaking belt. Other than that, I had to return several times to have it fixed correctly. Management They fixed the water leak in my car and fixed a squeaking belt. Other than that, I had to return several times to have it fixed correctly. Management did help make it right, but my first two visits resulted in an unsafe vehicle. I had return twice to have the work fixed. Ultimately, management did intervene to correct the mistakes. More

Great customer service I worked with Sean and he was great! He worked with me on getting my monthly payments where i needed them to be. He always calls to check on me and s I worked with Sean and he was great! He worked with me on getting my monthly payments where i needed them to be. He always calls to check on me and see hows my new car is going and answers any questions i may have! This dealership is amazing!!! Keep up the good work More

Great service My experience was awesome! I would recommend this dealership to anyone. The sales rep Brad Tipton was very knowledgeable of the lot, and showed me eve My experience was awesome! I would recommend this dealership to anyone. The sales rep Brad Tipton was very knowledgeable of the lot, and showed me everything that was in my price range. I will be sending anyone I know here! More

wonderful no pressure and fair Had a wonderful experience at the dealership, ALL staff were great to work with. No pressure to buy, just very informative on the different vehicles Had a wonderful experience at the dealership, ALL staff were great to work with. No pressure to buy, just very informative on the different vehicles i was there to see.Enjoyed my buying experience. More