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Fred Anderson Toyota of Sanford
Sanford, NC
1,983 Reviews
Fred Anderson Toyota of Sanford is your neighborhood Toyota dealer an continues to be one of your premier dealers in the Sandhills! Excellent, hometown customer service is our specialty. You are going to LOVE the way we do business.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:30 PM
Tuesday 8:30 AM - 7:30 PM
Wednesday 8:30 AM - 7:30 PM
Thursday 8:30 AM - 7:30 PM
Friday 8:30 AM - 7:30 PM
Saturday 8:30 AM - 7:30 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,983 reviews
December 08, 2018
No Heart Dealership!!!!!!!!!!!!! I purchase a vehicle on 11/7/2018 with no knowledge of it having electrical problems a few days later, the dashboard would go completely black, I cou I purchase a vehicle on 11/7/2018 with no knowledge of it having electrical problems a few days later, the dashboard would go completely black, I could not tell I how fast I was traveling, the windows would lock, defroster would not work, turn signals did not work, nor did the heater work. I was force to drive this vehicle only during the daylight hours because of the default in the car. The Ford dealership found this issue and I reported back to Toyota and they refuse to fix the vehicle but the Toyota wanted to do their own inspection and they found another electrical issue with the vehicle and still refuse to pay for repairs even after they found second electrical problem themselves. . Manager Charles Ellis & Sales person(Andre Cannon) kept telling lies about what was discussed between myself and them and Crossroad Ford They refuse on two occasion to buy back the car. After finally agreeing to buy back the vehicle it would leave me a $5000 debt with the bank. The bank paid them $16,247 for the vehicle but they only wanted to give me $11,000 for the car that I had not had for 30 days and I had not made the first payment. First payment is not due until 12/21. The Toyota dealership tried to bad mouth Crossroad Ford who has helped me out tremendously but Toyota refuse to do anything or take any responsibilities for a Ford Fusion that they sold to me. I only wanted them to take responsibility for the vehicle they sold me. I really like the vehicle and want to keep it ,not like I was trying to get out of paying for the vehicle. More
by car_harris
Verified CustomerEmployees Worked With
Charles Ellis, ANDRE CANNON
December 06, 2018
Oil change - Fast, professional This was a quick visit - dropped the car off a few minutes before the appointment, walked across the road for lunch, came back and the car was nearly This was a quick visit - dropped the car off a few minutes before the appointment, walked across the road for lunch, came back and the car was nearly done. More
by jasontscheller
Employees Worked With
Luther White
December 06, 2018
Service Vehicle Service was commendable as usual. Personnel always friendly and caring. Would recommend this service department to anyone. Can always count on the ser Service was commendable as usual. Personnel always friendly and caring. Would recommend this service department to anyone. Can always count on the service at this facility. More
by TOMWOOTEN74
December 05, 2018
No sense of urgency. Take your business else where. Wait time is excessive just for simple oil changes even with an appointment. What should take less than 30 mins usually lasts 2-3 hours Wait time is excessive just for simple oil changes even with an appointment. What should take less than 30 mins usually lasts 2-3 hours More
by djperdue92
Employees Worked With
Other Employees :
Geoffrey Ahlmark , Luther White, Jeff DeMeyer
December 05, 2018
Respectful and extremely friendly. Lacy from the start wasn’t pushy like most other car dealers I’ve been to. He was knowledgeable on the Toyota line but I know I was his first Prius sa Lacy from the start wasn’t pushy like most other car dealers I’ve been to. He was knowledgeable on the Toyota line but I know I was his first Prius sale (he told me) and he was straightforward and honest about his lack of knowledge on the Prius line but if he didn’t know the answer, he would consult his senior colleagues about specific questions I had. More
by Airevac19
Employees Worked With
December 04, 2018
Awesome salespeople! No pressure! Lots of information! Lots of help with everything, even finances! In fact I was so pleased that I have already asked Freddy to find a No pressure! Lots of information! Lots of help with everything, even finances! In fact I was so pleased that I have already asked Freddy to find a Jeep fro my daughter! More
by LFEATHERS
Employees Worked With
Jason Bell, Freddy Davis
December 03, 2018
Used Car Purchase Dealership was good to work with during the car review and buying process from the Sanford location. Danielle was very knowledgeable about the vehicle Dealership was good to work with during the car review and buying process from the Sanford location. Danielle was very knowledgeable about the vehicle and all the features. More
by Camry2018
Employees Worked With
DANIELLE JONES, Freddy Davis
December 02, 2018
Great Team If you are looking for a fantastic team this is it. Makes car buying fun and simple! From the internet department, sales and managers, and then servic If you are looking for a fantastic team this is it. Makes car buying fun and simple! From the internet department, sales and managers, and then service you are set. I love my Toyota and will always come back to Fred Anderson Toyota of Sanford! More
by Jones93
Employees Worked With
Greg Davison, Laura Long, Bill Chaplin, Charles Ellis, DANIELLE JONES, Freddy Davis
December 02, 2018
Great service I dropped my car off last night for an 8:30 service this morning. At 8:20 am my phone rang and my car was done. Great service! I dropped my car off last night for an 8:30 service this morning. At 8:20 am my phone rang and my car was done. Great service! More
by RL
Employees Worked With
Jeff DeMeyer
December 01, 2018
Great service I received great service . The friendliness of the staff was exceptional. I drive about 45 minutes to this dealership. There's a dealership closer but I received great service . The friendliness of the staff was exceptional. I drive about 45 minutes to this dealership. There's a dealership closer but l enjoy the experience a lot better here . Keep great employees like Geoffrey and I'll see u soon . John Huff More
by Cat fooddooget 1795568
Employees Worked With
Geoffrey Ahlmark
