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Fred Anderson Toyota of Sanford

Sanford, NC

4.4
1,983 Reviews
Fred Anderson Toyota of Sanford is your neighborhood Toyota dealer an continues to be one of your premier dealers in the Sandhills! Excellent, hometown customer service is our specialty. You are going to LOVE the way we do business.
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3321 NC Hwy 87 S

Sanford, NC

27332

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Showing 1,983 reviews

October 01, 2019

Great guys I greatly appreciate the guys service and making sure I get what I need and not trying to upsell me on something I don’t!!!!! great guys!!! More

by Tomcat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Seals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chan Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Covington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Davison
Oct 03, 2019 -

Fred Anderson Toyota of Sanford responded

Thank you for the positive review and kind words! Take care!

October 01, 2019

Phenomenal Experience Fred Anderson Toyota of Sanford assisted me during the purchase of Toyota 4Runner when I had to get a vehicle on a time crunch. After an accident, La More

by brad.jordan3877
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Seals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lacy Tripp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Ellis, Jason Bell
Oct 03, 2019 -

Fred Anderson Toyota of Sanford responded

Thrilled to hear you had a phenomenal experience with us, Brad! Thank you for taking the time to leave this review.

October 01, 2019

Satisfied customer I came in for an oil change. I recieved prompt service. Check in was quick, thanks to Bryant Elder. The facility is clean. The people are friendly. More

by CYHART03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryant Elder
Oct 03, 2019 -

Fred Anderson Toyota of Sanford responded

Thank you for rating our service department with 5 stars!

October 01, 2019

This service and parts at toyota of Sanford rock!!!! The service is always quick and Thorough. The service guys always give me a check sheet so I know what to expect on my next visit!!! I wouldn’t take m More

by TONRON0620
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Seals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chan Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julian Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
KYLE JAMES
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Davison, Bill Chaplin, Charles Ellis, Jason Bell, Wade Berard, Dani Lopez
Oct 03, 2019 -

Fred Anderson Toyota of Sanford responded

Thanks for being a loyal customer! We appreciate your review.

October 01, 2019

Power steering fluid was low Took our car in for routine service, and requested them to diagnose a whine from the front right. Told my wife it was a piece of plastic that was slig More

by Troy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dani Lopez
Oct 03, 2019 -

Fred Anderson Toyota of Sanford responded

Troy - we apologize for the mix-up in our service department on your last visit. We will certainly address your concerns with the members of our service team.

September 27, 2019

Good experience, need to know your numbers when there. We saw a great deal on a 2018 RAV 4 Hybrid. When we got there, it was fortunate we had the original email as the priced changed twice, upward. We also More

by kttc20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Bell, Wade Berard, Freddy Davis
Oct 01, 2019 -

Fred Anderson Toyota of Sanford responded

Thank you for your review and feedback. We will share your concerns with members of our team.

September 25, 2019

Probably not------- Driver visor had broken the day before my service. I mentioned it. Report to me was that it cost $200 plus----did not have one in stock. Tape was u More

by MARTHAMOSTLY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
DON'TKNOW NAMES OF ANY OF THE PEOPLE
Oct 02, 2019 -

Fred Anderson Toyota of Sanford responded

Martha - please accept our apologies for your recent visit with our service department. We are extremely sorry for the oversight. Should you want to discuss this further, please don't hesitate to reach out to our General Manager, Greg Davison, at (919) 895-6516.

September 24, 2019

Awesome ! From Wade one of the Sales Managers to Tiffany the Sales Associate, the sales experience from beginning to end was great, even to the finance office. More

by handtman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Bell, Wade Berard
Sep 25, 2019 -

Fred Anderson Toyota of Sanford responded

Thank you for this very kind review. We are delighted that the staff here at Fred Anderson Toyota of Sanford has given you such positive experiences while buying cars. We hope to see you soon!

September 19, 2019

Scams and lies Asked to check leaning tire and they didn’t. Said they sprayed it and didn’t see a leak. Tire was totally flat the next day with a nail in it. More

by RELLEN5328
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Julian Hernandez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2019 -

Fred Anderson Toyota of Sanford responded

We apologize for not having caught the nail in your tire. We would hate to lose you as a customer and would like to discuss your visit further. Please reach out to our General Manager, Greg Davison, at (919) 895-6516.

September 19, 2019

Not Happy After two services, I had to point out to one of the service crew that after two services that my front tires were worn on the inside indicating the t More

by BOBWALDEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure.
Sep 25, 2019 -

Fred Anderson Toyota of Sanford responded

Bob - we apologize for the oversight and appreciate you taking the time to leave feedback. We will be sure to share this with our service team. Please don't hesitate to reach out to us should you have any concerns in the future.

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