Fred Anderson Toyota of Sanford

2019 Camry Our salesman did his best to find my husband and I the best deal on our vehicle, we test drove a few cars and he went over every feature. Very informa Our salesman did his best to find my husband and I the best deal on our vehicle, we test drove a few cars and he went over every feature. Very informative and friendly. Also, the finance officer was prompt and friendly. We also got to see our service man Chan and he made an effort to come into the showroom to say hello. More

Service I am so impressed with the quality of care and professionalism I receive from th his organization each and every time I visit th his establishment I am so impressed with the quality of care and professionalism I receive from th his organization each and every time I visit th his establishment More

Professional A professional dealership experience. Everybody at the dealership was helpful and not pushy at all. Made a great deal on a new rav4. Highly recom A professional dealership experience. Everybody at the dealership was helpful and not pushy at all. Made a great deal on a new rav4. Highly recommended. More

Happy Went to look at a truck and really wasn’t ready to buy but once there found another truck that I am really happy with! Wayne was great and very helpfu Went to look at a truck and really wasn’t ready to buy but once there found another truck that I am really happy with! Wayne was great and very helpful, from the decision to the signing my life away couldn’t be more pleased! Everything that was promised was delivered! Service department is very helpful and would recommend the complete experience to everyone!! Can’t say enough about salesman Wayne! Will be back when I need another vehicle for sure!! More

Easy to work with I know what I wanted. I told them and they worked with me. The rest of this is to use up the minimum word required so I can submit this. Thanks. I know what I wanted. I told them and they worked with me. The rest of this is to use up the minimum word required so I can submit this. Thanks. More

Amazing Dealership! My husband and I got out car at the Fred Anderson Dealership and we cannot be happier with the services we've got so far. Free oil change for life is My husband and I got out car at the Fred Anderson Dealership and we cannot be happier with the services we've got so far. Free oil change for life is an amazing deal they offer and we obviously take advantage of the service. So far our vehicle has needed a couple of expensive part repairs but the warranty covered most of them! It is always a relief not having to pay over 1k on repairs and the staff knows that, so they go an extra mile to make it so customers get the best services at the most affordable price. I cannot say enough good things about Fred Anderson Toyota, I just love it. More

Nice people but poor communication and follow through Everybody was nice enough but they lack communication skills and follow through. I bought a used car that had scratches on the trunk. They agreed to Everybody was nice enough but they lack communication skills and follow through. I bought a used car that had scratches on the trunk. They agreed to fix it-not just touch it up. Bought the car on Thursday. Left it there bc the paint guy comes on Tuesday and I live an hr away so it was easier. Got a call late tues that the paint guy didn’t show but he would be there wed so I could pick it up thurs. Thurs comes. No call. Nobody returns messages. You can’t speak to a live person unless it’s the operator. Took me 2 hrs just to find out if the car was ready. After multiple messages and texts finally found out it was “ready” but wasn’t done correctly. Was told I could have it fixed closer to home bc of the distance and inconvenience. I picked it up that day. Was told by the manager that the salesman would contact me the following wk about the details of getting it fixed. Never did. Had to call and leave a message. Several days later got a return call after I sent a text to the salesman but was told the manager was out of town and the salesman didn’t know the details. “Would call next week”. Never did. I was out of town that week anyway but they did have my cell #. No one tried to call. Sent a text the wk I returned. Finally made arrangements. I drove the car back to the dealership on a Monday bc once again the paint guy comes on tues. Should’ve been done wed. No calls. I give them until Thus. This time it takes me almost 3 hrs to get in touch with somebody. I started calling first thing in the morning leaving messages. Finally someone calls me back as I was about to leave to drive down there only to find out that the paint guy couldn’t fix it. They had to send it to the body shop and they weren’t sure if it would be ready that day. A simple courtesy call on tues or wed to let me know that would have saved me a bunch of time and aggravation and possibly save them from a bad review. When I was buying the car they tried to charge me for the family plan which I later found out was included in the price. The car did not have an owners manual. I was told they ordered one for me. It’s been a month and half and I have not received one and probably never will unless I badger them. I have bought cars four different times in the past and have never had the experience I had here and would not buy another car from them. Like I said, they were nice enough buy it was probably one of the most frustrating buying experiences I’ve ever had. More

30000 mile service I come to Sanford via Fayetteville because of the competency and great customer service. Always on time and if ever at fault at something they rectify I come to Sanford via Fayetteville because of the competency and great customer service. Always on time and if ever at fault at something they rectify immediately. Everyone there is a pleasure to go work with. I also bought from this location versus the dealership in Fayetteville 👎🏾 More

Great staff friendly very knowledgeable work hard working individuals would recommend them to anyone. Would buy another vehicle from them. All around good people friendly very knowledgeable work hard working individuals would recommend them to anyone. Would buy another vehicle from them. All around good people. Thank you More