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Fred Anderson Toyota of Sanford

Sanford, NC

4.4
1,983 Reviews
Fred Anderson Toyota of Sanford is your neighborhood Toyota dealer an continues to be one of your premier dealers in the Sandhills! Excellent, hometown customer service is our specialty. You are going to LOVE the way we do business.
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3321 NC Hwy 87 S

Sanford, NC

27332

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Showing 1,983 reviews

July 16, 2019

Blazing Fast I was astonished with the service provided by Fred Anderson Toyota, our oil change and tire rotation with a car wash was done in 30 minutes +/- we ba More

by RSSGMATT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
KYLE JAMES
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2019 -

Fred Anderson Toyota of Sanford responded

We appreciate your positive review!

July 16, 2019

Misquoted by $200 I took my vehicle in for an oil change, and as part of the family plan the total would have been $0.00. I was told it was due for the 30,000 mileage s More

by joyagraham
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dealt with Bryan at the beginning and had a different employee take over during the payment process.
Jul 18, 2019 -

Fred Anderson Toyota of Sanford responded

Thank you for your feedback. We are sorry to hear you've had less than a 5 star experience with us. We'd hate to lose you as a customer and would like to make things right. At your earliest convenience, please reach out to our General Manager, Greg Davison, at (919) 895-6516.

July 16, 2019

Regular Service Went to get my tires rotated. As always, great service, very friendly and professional staff. This time it was even faster then last time. Keep it up. More

by TURNERCLAUDIA82
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chan Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure of their names sorry, Bill Chaplin
Jul 18, 2019 -

Fred Anderson Toyota of Sanford responded

Thank you for rating our service department as 5-star!

July 15, 2019

Excellent service Smooth transaction and excellent staff. Made car buying experience easy and tried to accommodate me as best possible. Sales team was excellent. Would More

by Marc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Seals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wade Berard, CHRISTOPHER TESTA
Jul 15, 2019 -

Fred Anderson Toyota of Sanford responded

Marc - Thank you for sharing! We are glad that you received such a great service at our dealership. We appreciate your business.

July 15, 2019

My first Toyota This was my first time coming to a Toyota dealership. I knew what car I wanted. Test drove it. Loved it. Fred Anderson Toyota of Sanford thank you fo More

by DIAZSUNNY1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Seals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wayne Gomillion
Jul 15, 2019 -

Fred Anderson Toyota of Sanford responded

DIAZSUNNY1 - Thanks for sharing your great experience at our dealership and giving us a review.

July 14, 2019

Service that makes a difference Consumers can buy a Toyota anywhere. So, Fred Anderson Toyota of Sanford offers good and friendly service that is the difference between buying at Fr More

by PAT39
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chan Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2019 -

Fred Anderson Toyota of Sanford responded

PAT39 - Thanks for sharing your great experience at our dealership and giving us a review.

July 14, 2019

Excessive cost Charging over 100.00 for and oil change and tire rotation is excessive. Will be taking my vehicle to a different service from now on. More

by SAINTSFANINAJUSTIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
KYLE JAMES
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2019 -

Fred Anderson Toyota of Sanford responded

Thank you for your feedback. We take our customer's opinions seriously and will share this with members of our team. Should you want to discuss this further, please feel free to reach out to our General Manager, Greg Davison, at (919) 895-6516.

July 12, 2019

No Hassle! Best car buying experience ever. No hassle negotiations, friendly sales staff and we got a GREAT deal. We will definitely recommend Fred Anderson To More

by monasguy03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Covington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Davison, Laura Long, Jason Bell
Jul 15, 2019 -

Fred Anderson Toyota of Sanford responded

monasguy03 - Thanks for sharing your great experience at our dealership and giving us a review.

July 09, 2019

Rav4 purchase The whole experience was good. I would recommend the Sanford site to anyone looking for a vehicle to give them a visit. They will find what you are lo More

by rainesas
Friendliness
Recommend Dealer
Yes
Employees Worked With
Eddie Seals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : CHRISTOPHER TESTA
Jul 10, 2019 -

Fred Anderson Toyota of Sanford responded

We appreciate your positive review!

July 09, 2019

30k service and wiper blades and replace keyfob battery As usual very friendly and professional...kept me informed on progress and any issues. New battery for keyfob did not work but no apparent damage to More

by RCTrawick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
KYLE JAMES
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2019 -

Fred Anderson Toyota of Sanford responded

Thank you for taking the time to leave this positive review!

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