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Fred Anderson Toyota - Service Center

Raleigh, NC

4.6
311 Reviews

311 Reviews of Fred Anderson Toyota - Service Center

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June 10, 2025

Madde was a great service member! ! Very helpful and nice. I had no issues during this visit. More

by kirklandjasmine00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madde Tatum
June 10, 2025

Quick service and documentation. Not sure car was run through the wash after service as requested however. Ryan Sterns is great. More

by all3kidsncsu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Sterns
June 08, 2025

Tyrone, service advisor, excellent,, work tech, failed post work clean/detail. Glove compartment, console ,backseat protect in pile in rear cargo . I had left bagged papers in glove box passenger seat. su More

by thomasdimit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyrone Daly
June 04, 2025

Very courteous and professional, explaining the process and send video which other dealers don’t More

by Portia Hodge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TAB LUNSFORD
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2025 -

Fred Anderson Toyota responded

Hi there, thank you for taking the time to leave us a review! We’re glad to hear you had a great experience. We look forward to serving you again whenever you need us next. Take care!

June 02, 2025

Made service appointment online, took car right in on time and returned in an acceptable time when service was completed. More

by rjenkfam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TERRY UNDERDUE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2025 -

Fred Anderson Toyota responded

Hi, we here at Fred Anderson Toyota of Raleigh are very happy to have provided you with such a positive experience! We sincerely thank you for the positive review and look forward to seeing you again soon!

June 02, 2025

Was a great experience. Geoffrey was great and kept me well informed. Thanks very much. More

by dalerpithers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Geoffrey
Jun 09, 2025 -

Fred Anderson Toyota responded

Hello, we're happy you found our staff to be so supportive during your experience here at Fred Anderson Toyota of Raleigh. We sincerely thank you for the positive review and look forward to seeing you again soon!

May 31, 2025

Geoff was the best! He greeted us with a friendly face. He checked us in & explained everything thoroughly. Go to Geoff. More

by Jan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Geoffrey
Jun 09, 2025 -

Fred Anderson Toyota responded

Hi there, we really appreciate your review! It means a lot that you trusted us with your visit. We’ll be here whenever you need us next. Have a great day!

May 30, 2025

Geoffrey was excellent, kept me informed, honest and always friendly. I had my oil changes done at a different dealer because it was closest when we moved to NC. It was always a hassle, once they forgot More

by Kpotts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Geoffrey
Jun 09, 2025 -

Fred Anderson Toyota responded

Hi there, thanks so much for the positive review! We’re so happy that you had a great experience. We’ll be here for you next time!

May 30, 2025

Great service,the agent kept me abreast of work being done,as well as other service I should consider having performed. My only negative was the wait time. More

by Lakersdallas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian, Vargas
Jun 09, 2025 -

Fred Anderson Toyota responded

Thank you for taking the time to leave us a review! We’re so happy you had a great experience, and we can’t wait to serve you again!

May 30, 2025

I don’t like the way the customer rep for tires approaches me .The way he talked was not customer friendly,I haven’t started with the advisor and he already started talking about my tires.. He shou More

by horwi002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
Jun 09, 2025 -

Fred Anderson Toyota responded

Hello, we regret to hear that you had a negative experience at Fred Anderson Toyota of Raleigh, but would appreciate the chance to turn your experience around. If you'd be willing to provide more feedback, please reach out to us at the following number so we can assist you further.

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