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Fred Anderson Toyota - Service Center

Raleigh, NC

4.6
390 Reviews

390 Reviews of Fred Anderson Toyota - Service Center

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August 30, 2025

The dealership, especially the service department has always been serving customers first. I have been dealing with Fred Anderson Toyota for more than 20 years, a repeat and satisfying customer. More

by zmwang2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ROLAND MOUNTAIN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Geoff Ahlmark
August 29, 2025

Service is great. Everyone I spoke to was very helpful and took a lot of time explaining what was wrong with my car and what they had to do to fix it. Very impressive. More

by jlfarrelljr46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
WELLMAN MUNOZ
5.0
This rating includes all reviews, with more weight given to recent reviews.
TAB LUNSFORD
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Mehaffey
5.0
This rating includes all reviews, with more weight given to recent reviews.
ROLAND MOUNTAIN
5.0
This rating includes all reviews, with more weight given to recent reviews.
LATISHA NIXON
5.0
This rating includes all reviews, with more weight given to recent reviews.
BEN OSWALT
5.0
This rating includes all reviews, with more weight given to recent reviews.
JOHN PISARIK
5.0
This rating includes all reviews, with more weight given to recent reviews.
CHRIS ROSSETTI
5.0
This rating includes all reviews, with more weight given to recent reviews.
TERRY UNDERDUE
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 26, 2025

Always able to get service when I want it, great service reps, service always completed as expected on time. More

by jhroycroft
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jody Fleming
5.0
This rating includes all reviews, with more weight given to recent reviews.
TERRY UNDERDUE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2025 -

Fred Anderson Toyota responded

We're pleased to hear that our team provides timely and efficient service! Thank you for choosing Fred Anderson Toyota of Raleigh and for sharing your support. See you next time!

August 25, 2025

They had me in and out in a little over an hour and they did not push trying to sell stuff yo me. More

by kevin
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Walsh
Aug 26, 2025 -

Fred Anderson Toyota responded

We are thrilled to read this feedback, Kevin! Thank you from everyone at Fred Anderson Toyota of Raleigh.

Aug 27, 2025 -

Fred Anderson Toyota responded

Hello Kevin, we appreciate you taking the time to leave us this feedback of Fred Anderson Toyota of Raleigh. Feel free to reach out to us if you need anything. Have a wonderful day.

August 22, 2025

My wife went in for her normal oil service and was pressured to by a cabin filter which she did not have the money for. So they told her if she dosen't get the cabin filter she will not be able to get More

by Tubalcane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan Kerr
Aug 25, 2025 -

Fred Anderson Toyota responded

It's concerning to hear about your wife's experience during her oil service. We strive for transparency and never intend to pressure our customers into additional services, especially when it comes to their financial comfort. I apologize if this was not the case here, and I'd like the opportunity to address this matter directly with you both. Please feel free to reach out at your convenience so we can make things right. Thank you, Bryan Newton - Service Manager - (919) 791-3938

August 13, 2025

They never have me an update while i was there for three hours and came out to all these things being done when i just went for an oil change. $200 dollars later More

by ale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
TAB LUNSFORD
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2025 -

Fred Anderson Toyota responded

Hi Ale, we regret to hear that your recent experience was anything less than exceptional. We would like the opportunity to address your concerns. Please reach out to us directly at the number below when you have a chance. Thank you, and we look forward to hearing from you. Bryan Newton (Service Director) 919-787-0099

August 12, 2025

They are always helpful, kind and honest. I trust them to be truthful. and thorough. More

by deldridge3325
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Stern
Aug 13, 2025 -

Fred Anderson Toyota responded

Thank you for your review! We're thrilled to hear you trust our team and appreciate your kind words about our honesty and thoroughness. We hope to see you again soon!

August 12, 2025

Took tundra in due to not cranking and staying on. Had to have it towed and they worked on it however tech could not detect. Got started let run diagnostics showed nothing. Picked it up More

by leecmassey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Genea Malone
Aug 13, 2025 -

Fred Anderson Toyota responded

Hi there! We’re grateful for your review and are glad to see your visit was a positive one! Let us know if we can help again in the future.

August 10, 2025

This dealership has great service analysts and mechanics. My corolla is running great thanks to them. More

by Alison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ROLAND MOUNTAIN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Geoffrey Ahlmark, Mike Landrove
Aug 12, 2025 -

Fred Anderson Toyota responded

Hi Alison, we here at Fred Anderson Toyota of Raleigh are very happy to have provided you with such a positive experience! We sincerely thank you for the positive review and look forward to seeing you again soon!

August 09, 2025

Bad experience today- time management was miserable and poor communication when the staff person disappeared and could not be lovated More

by Srh5ulab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
LATISHA NIXON
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyrone
Aug 11, 2025 -

Fred Anderson Toyota responded

Hi, we regret to hear that your recent experience at Fred Anderson Toyota of Raleigh was anything less than exceptional. We'd like the opportunity to discuss this with you. Please reach out to us at the number below at your earliest convenience. Bryan Newton (Service Director) 919-787-0099

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