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Fred Anderson Toyota - Service Center

Raleigh, NC

4.6
382 Reviews
Call Service Center (919) 710-8203

382 Reviews of Fred Anderson Toyota - Service Center

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August 10, 2025

This dealership has great service analysts and mechanics. My corolla is running great thanks to them. More

by Alison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ROLAND MOUNTAIN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Geoffrey Ahlmark, Mike Landrove
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August 09, 2025

Bad experience today- time management was miserable and poor communication when the staff person disappeared and could not be lovated More

by Srh5ulab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
LATISHA NIXON
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyrone
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Aug 11, 2025 -

Fred Anderson Toyota responded

Hi, we regret to hear that your recent experience at Fred Anderson Toyota of Raleigh was anything less than exceptional. We'd like the opportunity to discuss this with you. Please reach out to us at the number below at your earliest convenience. Bryan Newton (Service Director) 919-787-0099

August 07, 2025

Friendly, courteous and professional. Provide detailed information without pressuring unnecessary maintenance. Good, reliable and trusted service. More

by Marsab45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TAB LUNSFORD
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 10, 2025 -

Fred Anderson Toyota responded

Hi, we here at Fred Anderson Toyota of Raleigh are very happy to have provided you with such a positive experience! We hope you have a great day!

August 06, 2025

Today at Fred Anderson Toyota, Latisha Nixon took care of my car, and did an awesome job! She listens, and hears what I need in servicing my RAV 4. More

by South Raleigh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
LATISHA NIXON
5.0
This rating includes all reviews, with more weight given to recent reviews.
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August 06, 2025

Service at this dealership was provided with excellence. Customer service is superb. My representative today was Cody Caldwell. He was very knowledgeable of all my questions and concerns. Also was very pati More

by Doris.d99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Caldwell
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Aug 07, 2025 -

Doris.d99 responded

I felt the need to provide the correct name of the representative that provided me with exceptional service on 08-06-25. My apologies for this mishap, but I do need recognize the correct employee. His name is Corey Caldwell, not Cody. Thank you Corey.

August 06, 2025

Very professional, I dealt with Latisha in the service department and she was extremely nice and professional and explained everything as we went along.Great personality..Best service I’ve experienced in More

by Ykaalund
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
LATISHA NIXON
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 07, 2025 -

Fred Anderson Toyota responded

Hi, we here at Fred Anderson Toyota of Raleigh are very happy to have provided you with such a positive experience! We sincerely thank you for the positive review and look forward to seeing you again soon!

August 05, 2025

The service advisor took the time to explain all the work that was critical and what could wait. He did not force anything on me More

by Aruiz202
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maverick Mitchell
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Aug 07, 2025 -

Fred Anderson Toyota responded

Hi, we're happy to hear you had such a positive experience with our team here at Fred Anderson Toyota of Raleigh! Feel free to reach out to us if you need anything. Have a wonderful day.

August 05, 2025

Helped me navigate a number of repairs and service needed. Have been bringing my car there for service since 2012. They communicate well. They honor their warranties. It is easy to schedule service. I More

by Dgrammer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Geoff Ahlmark
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Aug 06, 2025 -

Fred Anderson Toyota responded

Hello, thank you so much for the positive review of Fred Anderson Toyota of Raleigh! Feel free to reach out to us if you need anything. Have a wonderful day.

August 05, 2025

My service person, Genea was excellent, informative and very personal. My overall service was great! More

by Sammyk_70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Genea
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Aug 06, 2025 -

Fred Anderson Toyota responded

Hi there! We appreciate your visit and your time. We strive to make every experience a great one and we look forward to seeing you again.

August 04, 2025

I always receive great customer service at Fred Anderson Toyota! You are greeted! Receive timely updates about your car! And treated as though your visit is important to the staff. More

by egary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ROLAND MOUNTAIN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Max Mullin
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