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Fred Anderson Toyota - Service Center

Raleigh, NC

4.6
271 Reviews

271 Reviews of Fred Anderson Toyota - Service Center

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May 01, 2025

Could not be happier getting car servicing from Fred Anderson for my vehicles. Latisha has exhibited that excellent customer service; never failed to amaze me. FA is lucky to have Latisha in your team. More

by Mel De’oldie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
LATISHA NIXON
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 30, 2025

Ryan Kerr was very pleasurable, answered all my questions and the service was performed in very timely manner. More

by Frank
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kerr
April 29, 2025

Continue to competently service my 10-year old Avalon and keep it operating very well. More

by RDU Head
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Dwyer
April 29, 2025

Excellent routine service today! Michael was very professional , kind and helpful! Service was done in a timely manner. More

by ngates718
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Acevedo
April 28, 2025

On time. Quick service. Proper services performed for my mileage. Service tech was really good. More

by Ttw1014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lonnie
April 26, 2025

Service department is very good they keep you updated with videos and text. Very detailed information More

by Suvhigh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jody Fleming
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 26, 2025

Thank you as always to Geoff and team for taking care of my vehicle. The process was efficient and seamless. More

by kristenmooney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Geoff
April 25, 2025

Fred Anderson found our ties out of alignment, and performed the 15,000 mike service in ~1 hour. However they did NOT wash our car returning it covered with pollen and low on windshield washer fluid. More

by Evvy Fesler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Do not recall
April 25, 2025

.My service advisor Hannah Katinsky, was excellent! Loved her customer service demeanor. Answered all questions and assisted as needed. More

by zatellac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Katinsky
April 25, 2025

Felt like the service center people are just salesmen not customers service for what you need. More

by Lil Redd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TERRY UNDERDUE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2025 -

Lil Redd responded

I got my car back with a warning and was told it was from the calibration on my car windshield and hit okay. Now I am going to have to take it in again after all safety warnings are going off. I was very satisfied with my service until I got it back worse than I took it in. I even suggested it to my son to do his car and now I am reconsidering. We both went in for the same mileage on the cars and his is going to be 400 more than mine. We have the same car just one year older than the other.

Apr 25, 2025 -

Lil Redd responded

Disappointed

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