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Fred Anderson Toyota - Service Center

Raleigh, NC

4.6
350 Reviews

350 Reviews of Fred Anderson Toyota - Service Center

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July 18, 2025

I always use Terry as my Service Advisor. He is always honest about my vehicle. More

by Jerussell11390
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TERRY UNDERDUE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2025 -

Fred Anderson Toyota responded

Hello, we appreciate you taking the time to leave us this feedback of Fred Anderson Toyota of Raleigh. If you have any further questions, please don't hesitate to reach out!

July 17, 2025

Excellent customer service, friendly technicians, Did not add on additional services that were not needed. More

by richardsoncarolyn37
Recommend Dealer
Yes
Employees Worked With
Corey Caldwell
July 17, 2025

Friendly staff, organized and efficient service. Makes servicing the vehicle a pleasant experience. Would highly recommend. More

by dbubenko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maverick Mitchell
July 16, 2025

Joey, Tris and Ali are great. Same salesman and mechanic has been there for 30 years More

by creation1951
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
LATISHA NIXON
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joey
Jul 18, 2025 -

Fred Anderson Toyota responded

Hi there! Thanks so much for stopping by and leaving a review. We're really glad everything went well for you. Have a great rest of your day.

July 16, 2025

I don't like the way service salespeople treat me. If you don't buy a service, you're treated like garbage... I bought more than just a service; I bought two new cars from your dealer. Treat me well. More

by Danny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
JOHN PISARIK
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2025 -

Fred Anderson Toyota responded

Hi Danny, we are disappointed to hear that you did not have a more positive experience with us at Fred Anderson Toyota of Raleigh. Please contact us when you have an opportunity, and we will be more than happy to try and turn your experience around.

July 12, 2025

Service was quick and hassle free. Staff was very professional.Got my car in less than 45 mins. More

by Vivianviviankpenosen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Geoffrey Ahlmark
Jul 14, 2025 -

Fred Anderson Toyota responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Fred Anderson Toyota of Raleigh! We hope you have a great day!

July 12, 2025

They provided very friendly and helpful efficient service. My car was serviced on time and I was able to pickup the car as promised. More

by afsar_aleem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rashid Husaini
Jul 15, 2025 -

Fred Anderson Toyota responded

Hi, we here at Fred Anderson Toyota of Raleigh are very happy to have provided you with such a positive experience! We hope you have a great day!

July 10, 2025

You over-charge for simple items like changing cabin and air filters. Charing $80+ to change two ~$7 filters is disgusting and insulting to knowledgeable customers. And you try to tack on unnecessary items More

by ronmer123456
Service Time
Recommend Dealer
No
Employees Worked With
Not applicable
Jul 11, 2025 -

Fred Anderson Toyota responded

Thank you for taking the time to leave the team here at Fred Anderson Toyota of Raleigh your honest feedback. We would like the opportunity to address your concerns. Please reach out to us directly at the number below when you have a chance. Thank you, and we look forward to hearing from you. Bryan Newton (Service Director) 919-787-0099

July 06, 2025

Excellent service. I was previously going to the dealership on Capital Blvd and the service was never this good. More

by Monifebalogun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOHN PISARIK
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2025 -

Fred Anderson Toyota responded

Hi, we're so happy the team here at Fred Anderson Toyota of Raleigh was able to help you out! Please don't hesitate to reach out if there's anything additional we can do for you.

July 06, 2025

Excellent service department with very comfortable waiting area. I’ve bought multiple cars there, both new and used and have always been satisfied. More

by Skjohnson912
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andre Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
CHRIS ROSSETTI
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2025 -

Fred Anderson Toyota responded

Hi, we're so happy the team here at Fred Anderson Toyota of Raleigh was able to help you out! We do hope we can be of assistance in the future. Take care!

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