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Fred Anderson Toyota - Service Center

Raleigh, NC

4.6
393 Reviews

393 Reviews of Fred Anderson Toyota - Service Center

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September 02, 2025

Good service. Let me know estimated time. Today, a bit too much time. Tish was wonderful More

by clander363
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
LATISHA NIXON
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2025 -

Fred Anderson Toyota responded

We’re glad to hear that Tish made such a positive impression and provided you with wonderful service. While we’re happy you felt informed about the estimated time, we understand the visit took longer than expected and appreciate your patience. We’ll use your feedback as a reminder to keep working on balancing timeliness with quality service. Thank you for sharing your experience.

September 01, 2025

Richard is a great service manager. It was great meeting Him. He understood what service I needed to My car More

by lyelverton4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Cobb
5.0
This rating includes all reviews, with more weight given to recent reviews.
LATISHA NIXON
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2025 -

Fred Anderson Toyota responded

We're grateful to hear that Richard took such good care of you! Thank you for choosing Fred Anderson Toyota of Raleigh, we hope to see you again.

September 01, 2025

Very professional. Geoffrey, review my history and check for anything else due on the car. I was in and out less than hour. While waiting enjoyed cup of coffee. Eve More

by 1403ydt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Geoffrey
Sep 03, 2025 -

Fred Anderson Toyota responded

We are happy to hear Geoffrey took such good care of you! Thank you for choosing Fred Anderson Toyota of Raleigh and for sharing your experience. See you next time!

August 30, 2025

The dealership, especially the service department has always been serving customers first. I have been dealing with Fred Anderson Toyota for more than 20 years, a repeat and satisfying customer. More

by zmwang2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ROLAND MOUNTAIN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Geoff Ahlmark
Sep 02, 2025 -

Fred Anderson Toyota responded

Thank you for your continued confidence in Fred Anderson Toyota of Raleigh. We look forward to serving you for many more years to come!

Sep 03, 2025 -

Fred Anderson Toyota responded

Thank you for your loyalty and kind words! We’re thrilled to hear that our service department has consistently put customers first over the past 20+ years. We truly appreciate your continued support and look forward to serving you for many more years!

August 29, 2025

Service is great. Everyone I spoke to was very helpful and took a lot of time explaining what was wrong with my car and what they had to do to fix it. Very impressive. More

by jlfarrelljr46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
WELLMAN MUNOZ
5.0
This rating includes all reviews, with more weight given to recent reviews.
TAB LUNSFORD
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Mehaffey
5.0
This rating includes all reviews, with more weight given to recent reviews.
ROLAND MOUNTAIN
5.0
This rating includes all reviews, with more weight given to recent reviews.
LATISHA NIXON
5.0
This rating includes all reviews, with more weight given to recent reviews.
BEN OSWALT
5.0
This rating includes all reviews, with more weight given to recent reviews.
JOHN PISARIK
5.0
This rating includes all reviews, with more weight given to recent reviews.
CHRIS ROSSETTI
5.0
This rating includes all reviews, with more weight given to recent reviews.
TERRY UNDERDUE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2025 -

Fred Anderson Toyota responded

Thank you for the glowing review! We're happy to hear our team took such great care of you. We truly appreciate your recommendation and look forward to helping you in the future. -Fred Anderson Toyota of Raleigh

Sep 02, 2025 -

Fred Anderson Toyota responded

Hi, we here at Fred Anderson Toyota of Raleigh are very happy to have provided you with such a positive experience! We always strive to provide top quality service to every guest, and we are pleased to hear that you enjoyed your experience!

August 26, 2025

Always able to get service when I want it, great service reps, service always completed as expected on time. More

by jhroycroft
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jody Fleming
5.0
This rating includes all reviews, with more weight given to recent reviews.
TERRY UNDERDUE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2025 -

Fred Anderson Toyota responded

We're pleased to hear that our team provides timely and efficient service! Thank you for choosing Fred Anderson Toyota of Raleigh and for sharing your support. See you next time!

August 25, 2025

They had me in and out in a little over an hour and they did not push trying to sell stuff yo me. More

by kevin
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Walsh
Aug 26, 2025 -

Fred Anderson Toyota responded

We are thrilled to read this feedback, Kevin! Thank you from everyone at Fred Anderson Toyota of Raleigh.

Aug 27, 2025 -

Fred Anderson Toyota responded

Hello Kevin, we appreciate you taking the time to leave us this feedback of Fred Anderson Toyota of Raleigh. Feel free to reach out to us if you need anything. Have a wonderful day.

August 22, 2025

My wife went in for her normal oil service and was pressured to by a cabin filter which she did not have the money for. So they told her if she dosen't get the cabin filter she will not be able to get More

by Tubalcane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan Kerr
Aug 25, 2025 -

Fred Anderson Toyota responded

It's concerning to hear about your wife's experience during her oil service. We strive for transparency and never intend to pressure our customers into additional services, especially when it comes to their financial comfort. I apologize if this was not the case here, and I'd like the opportunity to address this matter directly with you both. Please feel free to reach out at your convenience so we can make things right. Thank you, Bryan Newton - Service Manager - (919) 791-3938

August 13, 2025

They never have me an update while i was there for three hours and came out to all these things being done when i just went for an oil change. $200 dollars later More

by ale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
TAB LUNSFORD
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2025 -

Fred Anderson Toyota responded

Hi Ale, we regret to hear that your recent experience was anything less than exceptional. We would like the opportunity to address your concerns. Please reach out to us directly at the number below when you have a chance. Thank you, and we look forward to hearing from you. Bryan Newton (Service Director) 919-787-0099

August 12, 2025

They are always helpful, kind and honest. I trust them to be truthful. and thorough. More

by deldridge3325
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Stern
Aug 13, 2025 -

Fred Anderson Toyota responded

Thank you for your review! We're thrilled to hear you trust our team and appreciate your kind words about our honesty and thoroughness. We hope to see you again soon!

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