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Fred Martin Nissan

Akron, OH

4.8
2,628 Reviews
We’re Better, We’ll Prove It! Our mission is to provide the highest quality new & used vehicles with world-class customer service. We have over 500 new & used vehicles! Open Monday thru Saturday! We are a proud multi-year recipient of the Nissan Award of Excellence! Any vehicle with a selling price of $12,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE AutoCheck Vehicle History Report with Buyback Protection, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee! We Service All Makes & Models! Used Vehicles & Certified Pre-Owned Nissans with payment plans and competitive financing rates for everyone! We take anything in on trade! You can even sell us your car outright and get paid the same day! We Know Cars!
Contact Dealership

3388 S Arlington Rd

Akron, OH

44312

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Showing 2,628 reviews

September 27, 2021

They did great finding the root of the problem. Amy and the team rock! Yes More

by MAL47083
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2021 -

Fred Martin Nissan responded

Hi, we are glad we could help! We hope to be of service to you again in the future. Best wishes, Fred Martin Nissan, Llc

September 26, 2021

I believe I have come there at 3 or 4 times and had service work done on our NB 3500, Amy has normally taken care of me and she is very courteous and kind very prompt and astute about getting me in on More

by James
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2021 -

Fred Martin Nissan responded

Hi James, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 26, 2021

The staff is courteous and knowledgeable. I appreciate the personal service that I received at Fred Martin Nissan. More

by GPRIBANICH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2021 -

Fred Martin Nissan responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

September 24, 2021

I’ve never had such a wonderful experience buying a car! Josh was incredibly helpful and knowledgeable and has continued to answer questions since my purchase. Highly recommend Fred Martin Nissan!! More

by Annie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Morosko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Murgatroyd, Richard Luklan
Sep 26, 2021 -

Fred Martin Nissan responded

Hi Annie, thank you so much for the positive feedback! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

September 24, 2021

Always so friendly and informative and very thorough. Patrick always let's me know what's going on More

by JMUGFORD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2021 -

Fred Martin Nissan responded

Hi, thank you so much for the positive feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 22, 2021

Everyone was very friendly and helpful with all of the service that was done to my vehicle. More

by Sandiblogna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2021 -

Fred Martin Nissan responded

Our team is happy to have been of service! Thank you for the 5-Star Review and stopping in at Fred Martin Nissan!

Sep 24, 2021 -

Fred Martin Nissan responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

September 22, 2021

Amy did a great job explaining what needs to be done and things to do in future 🏆 More

by RLGLESS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2021 -

Fred Martin Nissan responded

We are happy to hear you had a great experience! Thank you for the 5-Star Review!

Sep 24, 2021 -

Fred Martin Nissan responded

Thank you for the review! Our team is happy to have provided a positive experience!

September 21, 2021

Our first experience Fred Martin Nissan at was excellent. There were no issues and everyone was pleasant. More

by JeannettHess
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2021 -

Fred Martin Nissan responded

Thank you for the 5-Star Review!

Sep 23, 2021 -

Fred Martin Nissan responded

We appreciate your positive review about your recent experience with us!

September 21, 2021

Pat in service have been very helpful. Dave is awesome too in service department. I am bringing my z back in on the 30th of September to finish up my warranty/ convertible top. Hopefully all will go well. More

by kam7986
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Reeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2021 -

Fred Martin Nissan responded

Thank you for the 5-Star Review and we look forward to assisting you again.

Sep 23, 2021 -

Fred Martin Nissan responded

Thank you for your great review. We look forward to completing your service to your satisfaction.

September 20, 2021

Took my suv in for service not running. They were able to find problem and fixed it but broke my shifter in the process. Talked to management and no sooner did i get done with what i was saying did she come More

by AUDIOMAN93
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rich Wilson
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Law, Tony Sinclair
Sep 22, 2021 -

Fred Martin Nissan responded

Hello There- We respectfully disagree that we broke your shifter. Our Technician noted on the repair order upon your arrival that the shifter was loose and broken when you arrived. We take pride in our workmanship, and we own our mistakes. We do not believe we made one here. Thank you.

Sep 22, 2021 -

AUDIOMAN93 responded

Very funny! When i picked up my vehicle there was noone there to talk to. i pick up at 5pm. So i came first thing to talk to someone. No service rider or service manager. The guy who gave me the keys told me to come back first thing. Which i did. If i bought a brand new tranny dont ya think id spend the extra little bit of money to buy a new shifter? I mean come on how far are yall gonna lie.

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