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Fred Martin Nissan

Akron, OH

4.8
2,596 Reviews
We’re Better, We’ll Prove It! Our mission is to provide the highest quality new & used vehicles with world-class customer service. We have over 500 new & used vehicles! Open Monday thru Saturday! We are a proud multi-year recipient of the Nissan Award of Excellence! Any vehicle with a selling price of $12,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee! We Service All Makes & Models! Used Vehicles & Certified Pre-Owned Nissans with payment plans and competitive financing rates for everyone! We take anything in on trade! You can even sell us your car outright and get paid the same day! We Know Cars!
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3388 S Arlington Rd

Akron, OH

44312

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Showing 2,596 reviews

August 04, 2021

I love my Nissan Rogue. I loved my salesman and my service person was so nice and courteous and thorough. The best service experience I’ve ever had! 😃 More

by LCMTBAKERS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lou Kimevski
Aug 06, 2021 -

Fred Martin Nissan responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 03, 2021

This is my 5th or 6th car that I’ve leased from Fred Martin. Holly is such a nice person to deal with. She is very thorough and works hard to find you what you are looking for. More

by JACYCOUCH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Holly Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Murgatroyd, Richard Luklan
Aug 26, 2021 -

Fred Martin Nissan responded

Thank you for the 5-Star Review and your continued business!

August 02, 2021

The technician and manager did a great job. The truck was ready when promised. I will recommend them to all my friends. Thanks for the great support. More

by Mrbraz9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Reeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Law
Aug 26, 2021 -

Fred Martin Nissan responded

Thank you for the 5-Star Review and recommendation!

August 01, 2021

While the dealership did finally find the specific color car I was looking for they did not tell me about the $100 price increase until I was sitting in the chair signing paperwork (we had previously discus More

by CAS1560
Customer Service
Recommend Dealer
No
Employees Worked With
Nick Apicella, Richard Luklan, Jarod Hanna
Aug 04, 2021 -

Fred Martin Nissan responded

Hi, we are sorry to hear your recent experience with us was less than 5-Stars. We have forwarded your review to management to look into the situation, however we are unable to pull up a record of your visit with you username. If you could please give our General Manager Jeff Pennell a call at (330) 644-8888 or email us at fmcares@fmcars.com with details of your visit as well as any questions or concerns, our team would be happy to assist you further. Thank you.

July 31, 2021

Took my car in for a rubbing noise in front end they stayed it was fixed . Well it’s not fixed. Tired of driving there and leaving with unsatisfactory work More

by Tricia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2021 -

Fred Martin Nissan responded

Hi Tricia, we are sorry to hear you had a negative experience. We have forwarded your review to management to look into the situation, however we are unable to pull up details without your full name on file. If you could please email us at fmcares@fmcars.com or give our Service Manager Denise Law a call at (330) 734-3913 with details of your visit and any questions or concerns. We would be happy to assist you further. Thank you.

July 31, 2021

Purchased 4 Nissans at Fred Martin Nissan and Holly was my sales person for 3. Holly’s professional services keep me coming back and if she cant find exactly what I want….she always finds it. More

by CWOODS5633
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Holly Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Murgatroyd, Richard Luklan
Aug 26, 2021 -

Fred Martin Nissan responded

We are happy our team member was able to assist you. Thank you for the 5-Star Review and your continued business!

July 30, 2021

Always great customer service! Richard and Nate have always been exceptional when help was needed. The service department is great. They are always trying to get things done as fast as possible and have More

by Anjaw_1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate Anderson
Aug 26, 2021 -

Fred Martin Nissan responded

Thank you for the 5-Star Review! We are happy to hear you had a great experience. If you have any questions, do not hesitate to give us a call. Our team is always happy to help!

July 30, 2021

The dealership is conveniently located and has an excellent customer service staff. Upon arrival they walked me though what services they would be providing and showed me to the ultra clean waiting a More

by zips13@hotmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate Anderson
Aug 26, 2021 -

Fred Martin Nissan responded

Thank you for your 5-Star Review!

July 29, 2021

Great service, Jonathan Moss was awesome! He made it seamless for me and the Rogue I bought is in perfect shape! What a great experience More

by MICKEYMAYLE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Maas, Brandon Murgatroyd, Richard Luklan
Aug 26, 2021 -

Fred Martin Nissan responded

Our team is happy to hear you had a great experience! Thank you for the 5-Star Review!

July 29, 2021

I had a great experience while purchasing my vehicle. The experience definitely continued during my first car service. Amazing customer service. I would recommend Fred Martin to anyone looking for their next More

by Sueann Follmer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2021 -

Fred Martin Nissan responded

We are happy to hear you had a great experience. Thank you for the 5-Star Review!

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