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Fred Martin Nissan

Akron, OH

4.8
2,607 Reviews
We’re Better, We’ll Prove It! Our mission is to provide the highest quality new & used vehicles with world-class customer service. We have over 500 new & used vehicles! Open Monday thru Saturday! We are a proud multi-year recipient of the Nissan Award of Excellence! Any vehicle with a selling price of $12,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee! We Service All Makes & Models! Used Vehicles & Certified Pre-Owned Nissans with payment plans and competitive financing rates for everyone! We take anything in on trade! You can even sell us your car outright and get paid the same day! We Know Cars!
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3388 S Arlington Rd

Akron, OH

44312

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Showing 2,607 reviews

June 17, 2021

I wasn’t very impressed with the service I received they did not charge me however my bumper is coming off more where it was not loose it it wasn’t broken before I came to your shop. They told me they repla More

by godwme10
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Patrick Hine
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Reeves
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2021 -

Fred Martin Nissan responded

Hello- Please provide us your name to research your visit by emailing fmcares@fmcars.com or contacting Service Advisor, Patrick Hine. We have no recollection of a visit of this kind, and would certainly never encourage anyone to hold a bumper that was falling off on with a screw. Thank you.

Jun 23, 2021 -

godwme10 responded

Mr. Hines My name is Stacey Jenkins and I can be reached at +19195193319

June 17, 2021

Patrick was able to order and have my tire repaired in one day when no one else was able to get it on the area. It really helped me to avoid some inconveniences! More

by jegoos07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2021 -

Fred Martin Nissan responded

Hi, we're happy you found Patrick to be so supportive during your experience here at Fred Martin Nissan, Llc. Please let us know if there is anything else we can do for you; we are more than happy to help!

June 17, 2021

service always is a pleasant visit. I always go and talk to Lou. the best salesmen. I did get a call back from service which I missed. he did leave me a message More

by DEBMLATRD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lou Kimevski, Nate Anderson
Jun 20, 2021 -

Fred Martin Nissan responded

Hi, we are very happy we could provide you with a positive experience! We hope to be of service to you again in the future. Best wishes, Fred Martin Nissan, Llc

June 17, 2021

My experience was all around great! Holly helped me get the car I wanted down to all the little details. I couldn’t be more happy with my purchase! i will definitely be back for future purchases. Thank you More

by Sarah D
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Holly Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2021 -

Fred Martin Nissan responded

Hi Sarah, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 16, 2021

Excellent service. Service department was very thorough. I believe Amy was my representative and she was very welcoming and explained all the services that were completed More

by MRONSKE123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Holly Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2021 -

Fred Martin Nissan responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 15, 2021

Brandon was excellent and easy to deal with. I was completely satisfied with the offer for my trade-in and the new car is incredible More

by SCOTT.MEREDITH2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Owensby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2021 -

Fred Martin Nissan responded

Hi, we're happy you found Brandon to be so supportive during your experience here at Fred Martin Nissan, Llc. We are always more than happy to assist you if anything else comes up. Take care!

June 15, 2021

Excellent at everything. we were very pleased while getting the car from Holly. Rhonda in the leasing office was excellent. It was a very smooth transaction Laura Crossland More

by lauracrossland
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rhonda in leasing
Jun 18, 2021 -

Fred Martin Nissan responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 15, 2021

Amy was very professional and thorough with explaining procedure, time expectation, and checking with me during my stay while my car was being fixed. The customer waiting area wa clean and comfortable. Be More

by ARTHEADNO1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2021 -

Fred Martin Nissan responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 15, 2021

Brandon and Mika did a great job taking care of us. My husband has bought several cats from Brandon. We are planning to go back. More

by MALISSASR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Murgatroyd, Richard Luklan, Mika Hmeidan
Jun 18, 2021 -

Fred Martin Nissan responded

Hi, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

June 15, 2021

Service is always easy and painless. They are very informative and up front about what needs to be done with your vehicle and the cost. Service department workers are very friendly and easy to talk to More

by M.Hawks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Murgatroyd
Jun 18, 2021 -

Fred Martin Nissan responded

Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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