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Fred Martin Nissan

Akron, OH

4.8
2,476 Reviews
We’re Better, We’ll Prove It! Our mission is to provide the highest quality new & used vehicles with world-class customer service. We have over 500 new & used vehicles! Open Monday thru Saturday! We are a proud multi-year recipient of the Nissan Award of Excellence! Any vehicle with a selling price of $10,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee! We Service All Makes & Models! Used Vehicles & Certified Pre-Owned Nissans with payment plans and competitive financing rates for everyone! We take anything in on trade! You can even sell us your car outright and get paid the same day! We Know Cars!
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3388 S Arlington Rd

Akron, OH

44312

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Showing 2,476 reviews

October 09, 2020

Service dept rep was very friendly and accommodating.The Service dept rep was very friendly and accommodating. The only concern was minor. While waiting for completion of work, the coffee pots were empty More

by smithbj40
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Anderson
Oct 13, 2020 -

Fred Martin Nissan responded

Hello, thank you; we appreciate your feedback. If you have any further needs or concerns, please give us a call. We're always happy to help!

Oct 14, 2020 -

smithbj40 responded

Thank you.

October 09, 2020

Good service. Arrived for appointment, met the service advisor. The service was completed in a timely matter. The advisor met with me to discuss any issues More

by NEVADA_BILL1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2020 -

Fred Martin Nissan responded

Hello, we are very happy we could provide you with a positive service experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 08, 2020

I hate surveys but they do what they say they will do and are quick blah blah balah blah blah blah blah blah blah blah More

by KAYT3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2020 -

Fred Martin Nissan responded

Hello, thank you; we appreciate your feedback!

October 08, 2020

Excellent work and service as usual. I would recommend Fred Martin Nissan to anyone needing a new car. They treat me like family and always make my visit special. More

by elymichael417
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate Anderson
Oct 13, 2020 -

Fred Martin Nissan responded

Thank you for letting our team know how we did! We look forward to helping again in the future. Take care!

October 08, 2020

Always friendly and professional service. I have been taking my nissans here for service and never had any problems. The staff seems to treat my vehicles like their own. More

by JZANNOLI925
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2020 -

Fred Martin Nissan responded

Hello, thank you for sharing your positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visits. If you have further needs or questions, please reach out!

October 08, 2020

Nate was very helpful and informative! 😁 he made the process very easy. They even gave me a free car wash 🤔 will be back again soon! More

by SAGEBRUSH6614
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Anderson
Oct 13, 2020 -

Fred Martin Nissan responded

Hello, we are glad Nate could help! Please don't hesitate to reach out if there's anything additional we can do for you.

October 08, 2020

Our experience was exceptionally great it was very professional everyone was very courteous and friendly. It was done in a timely manner thank you very much the Cutlips More

by PS_CUTLIP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Anderson
Oct 13, 2020 -

Fred Martin Nissan responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 07, 2020

Fast friendly, and professional! About 1 hour to complete oil change and tire rotation. The complementary car wash is great, much better than what I’ve experienced in the past from other dealers. More

by TARAHAUETER
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nate Anderson
Oct 13, 2020 -

Fred Martin Nissan responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Drive safe!

October 07, 2020

No one ever contacted me after I leased my car 3 years ago until my lease was nearing expiration. Was never advised at purchase that my car had a remote start had to find out from another dealer when I wa More

by CAREYTBRADLEY
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Mason Batty
Oct 07, 2020 -

Fred Martin Nissan responded

We are sorry to to hear you had a negative experience and have forwarded your review to management to look into the situation. It looks like the original salesperson that has worked with you is no longer with the company. Also it looks like we have had someone on our team that attempted to email to check in with you often, but were never able to make contact with the contact details on file. If you have any questions or a change of details please reach out to us to let us know. Our team hopes to assist you if we could. Thank you.

October 06, 2020

The staff is wonderful. Repairs were finished at the quoted time frame. Every one is very polite and helpful. My vehicle comes back sparkling clean. More

by JANDESCALA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2020 -

Fred Martin Nissan responded

Hello, thank you for sharing your positive experience! We hope to be of service to you again in the future. Best wishes, Fred Martin Nissan, Llc

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