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Fred Martin Nissan

Akron, OH

4.8
2,591 Reviews
We’re Better, We’ll Prove It! Our mission is to provide the highest quality new & used vehicles with world-class customer service. We have over 500 new & used vehicles! Open Monday thru Saturday! We are a proud multi-year recipient of the Nissan Award of Excellence! Any vehicle with a selling price of $12,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee! We Service All Makes & Models! Used Vehicles & Certified Pre-Owned Nissans with payment plans and competitive financing rates for everyone! We take anything in on trade! You can even sell us your car outright and get paid the same day! We Know Cars!
Contact Dealership

3388 S Arlington Rd

Akron, OH

44312

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Showing 2,591 reviews

October 08, 2020

Excellent work and service as usual. I would recommend Fred Martin Nissan to anyone needing a new car. They treat me like family and always make my visit special. More

by elymichael417
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate Anderson
Oct 13, 2020 -

Fred Martin Nissan responded

Thank you for letting our team know how we did! We look forward to helping again in the future. Take care!

October 08, 2020

Always friendly and professional service. I have been taking my nissans here for service and never had any problems. The staff seems to treat my vehicles like their own. More

by JZANNOLI925
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2020 -

Fred Martin Nissan responded

Hello, thank you for sharing your positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visits. If you have further needs or questions, please reach out!

October 07, 2020

Fast friendly, and professional! About 1 hour to complete oil change and tire rotation. The complementary car wash is great, much better than what I’ve experienced in the past from other dealers. More

by TARAHAUETER
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nate Anderson
Oct 13, 2020 -

Fred Martin Nissan responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Drive safe!

October 07, 2020

No one ever contacted me after I leased my car 3 years ago until my lease was nearing expiration. Was never advised at purchase that my car had a remote start had to find out from another dealer when I wa More

by CAREYTBRADLEY
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Mason Batty
Oct 07, 2020 -

Fred Martin Nissan responded

We are sorry to to hear you had a negative experience and have forwarded your review to management to look into the situation. It looks like the original salesperson that has worked with you is no longer with the company. Also it looks like we have had someone on our team that attempted to email to check in with you often, but were never able to make contact with the contact details on file. If you have any questions or a change of details please reach out to us to let us know. Our team hopes to assist you if we could. Thank you.

October 06, 2020

Prompt professional service. I do not usually get service at a dealer due to price but I am very thankful for Fred Martin and their excellence. More

by SMORONEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2020 -

Fred Martin Nissan responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

October 06, 2020

The staff is wonderful. Repairs were finished at the quoted time frame. Every one is very polite and helpful. My vehicle comes back sparkling clean. More

by JANDESCALA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2020 -

Fred Martin Nissan responded

Hello, thank you for sharing your positive experience! We hope to be of service to you again in the future. Best wishes, Fred Martin Nissan, Llc

October 05, 2020

This was one of the best car experiences I ever had. The salesman Lou was great he went above and beyond. Finance and management were also superb. More

by PAUL.THOMAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Easterling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Maas, Lou Kimevski, Brandon Murgatroyd, John Klotz, Mason Batty
Oct 13, 2020 -

Fred Martin Nissan responded

Paul, we're so glad that Lou was able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 05, 2020

I had a pleasure of working with Nate. He answered all of my questions about my car. He also explained the difference between the brands of the tires. More

by MEM47223
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Anderson
Oct 13, 2020 -

Fred Martin Nissan responded

Hello, we are glad Nate could help! Please don't hesitate to reach out if there's anything additional we can do for you.

October 04, 2020

They did the work just like I asked and that was the best time for the service that I received an oil change that I’ve had in a long time didn’t have to wait two hours More

by KCEMHOFF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Klotz, Nate Anderson
Oct 06, 2020 -

Fred Martin Nissan responded

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Fred Martin Nissan, Llc

Oct 06, 2020 -

Fred Martin Nissan responded

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Fred Martin Nissan, Llc

October 03, 2020

Service was excellent with total vehicle inspection and review. The service agent was excellent and very knowledgeable about the service requirements and also changed my key fob battery. More

by ASCARPITTI2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Anderson
Oct 06, 2020 -

Fred Martin Nissan responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

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