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Fred Martin Nissan

Akron, OH

4.8
2,607 Reviews
We’re Better, We’ll Prove It! Our mission is to provide the highest quality new & used vehicles with world-class customer service. We have over 500 new & used vehicles! Open Monday thru Saturday! We are a proud multi-year recipient of the Nissan Award of Excellence! Any vehicle with a selling price of $12,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee! We Service All Makes & Models! Used Vehicles & Certified Pre-Owned Nissans with payment plans and competitive financing rates for everyone! We take anything in on trade! You can even sell us your car outright and get paid the same day! We Know Cars!
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3388 S Arlington Rd

Akron, OH

44312

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Showing 2,607 reviews

September 03, 2020

We had a short time frame to purchase a used vehicle for my daughter. Richard was amazing and did everything in his power to meet our needs. Plus he was super nice to my daughter and I. Thank you for a More

by karotim2
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rich Lanier
Sep 09, 2020 -

Fred Martin Nissan responded

Hi, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

September 03, 2020

The salesperson was very helpful, kind, and knowledgeable, however when it came to financing that was another story. I have never had as much trouble as I had with their finance department. It More

by ErikWilliam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rod Nichols, John Klotz
Sep 24, 2020 -

Fred Martin Nissan responded

Hi Erik, we are sorry that you were unhappy with your experience in our Finance department. We have forwarded your review to management to look into the situation. We are also happy to hear you are happy with your vehicle! Thank you for your business and if you have any further questions, do not hesitate to ask. Thank you.

September 03, 2020

Service dept. was great. Patrick kept me informed. I dropped my car off early and was called in a few hours and the exit process Was smooth. Excellent! More

by RAYT5547
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2020 -

Fred Martin Nissan responded

Hi, thank you so much for your positive comments about Fred Martin Nissan, Llc! Thank you so much again for your feedback! We hope you have a great day!

September 02, 2020

The staff at Fred Martin Nissan is friendly and makes every attempt to fulfill customers needs. Holly Rhodes is an exceptional Salesperson and the Service Department is efficient. More

by CARMEN.JOHNSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Holly Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Murgatroyd, John Klotz
September 02, 2020

I am always pleased with my experiences here at Fred Martian. The Staff is always friendly! I never second guess my option of choosing Fred Martian Nissan! More

by MTHOM106
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Troy Dittemore, John Klotz, Nate Anderson
September 02, 2020

Everyone was super nice a easy to work with. They explained everything they were going to do to my vehicle and made sure I understood the whole process. Made the process very easy and smooth. More

by DVIRONT10898
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 02, 2020

No problems. The service guy was excellent, didn’t try to sell me stuff I didn’t need. Vicki in billing is totally awesome and efficient . More

by MLONGFELLOW57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vicki in billing ; checkout, Nate Anderson
September 02, 2020

Very professional and good service. It took about 1 hour and a half for an oil change. Will definitely use their dealership again for work. More

by Stev
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Anderson
August 31, 2020

Started out looking for a used car. Test drive discouraged me . Rod suggested a new car which I immediately dismissed. Turns out after many declined offers ,one was made that I couldn't refuse. I More

by essikric
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick, Rod Nichols
Sep 04, 2020 -

Fred Martin Nissan responded

Essikric, thanks for your praise and kind comments about our team. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

August 31, 2020

Exceptional Service because of Rich and how personable he was. He was very informative every step of the way and I appreciate how much he was motivated to connect with us as a family. Fred Martin now has reg More

by Deanjp2128
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley, Rich Lanier
Sep 04, 2020 -

Fred Martin Nissan responded

Dean, we are glad we could help! Thank you so much again for your feedback! We hope you have a great day!

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