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Fred Martin Nissan

Akron, OH

4.8
2,607 Reviews
We’re Better, We’ll Prove It! Our mission is to provide the highest quality new & used vehicles with world-class customer service. We have over 500 new & used vehicles! Open Monday thru Saturday! We are a proud multi-year recipient of the Nissan Award of Excellence! Any vehicle with a selling price of $12,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee! We Service All Makes & Models! Used Vehicles & Certified Pre-Owned Nissans with payment plans and competitive financing rates for everyone! We take anything in on trade! You can even sell us your car outright and get paid the same day! We Know Cars!
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3388 S Arlington Rd

Akron, OH

44312

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Showing 2,607 reviews

July 27, 2020

Knowledgeable and friendly staff. Felt welcomed and comfortable shopping for cars there. Lou got me in within an hour after a phone call and had the car outside running for me to check out. Had the car More

by LaurenV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kerry from finance, Lou Kimevski
Jul 28, 2020 -

Fred Martin Nissan responded

Hi Lauren, we set high expectations for ourselves so it's gratifying to hear that you had such a positive car shopping experience with Lou. Please let us know if we can be of any further assistance. Safe travels, and enjoy your new car!

Jul 29, 2020 -

Fred Martin Nissan responded

Hello Lauren, thank you so much for letting us know how we did. We're so pleased to hear that you had such a great car shopping experience with Lou. If you need anything else, we're always happy to assist. Enjoy your new car!

July 27, 2020

Very good service. Managers are personable. Very quick. I did not feel like everyone was trying to upsale me. Even the teller pay station had cordial people More

by JCSINOPE
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Maas, Troy Dittemore, John Klotz, Nate Anderson
Jul 28, 2020 -

Fred Martin Nissan responded

We're happy to hear that you had a great service experience with us. We truly appreciate your business and hope we can continue to be of service to you in the future. Take care!

Jul 29, 2020 -

Fred Martin Nissan responded

We set high expectations for ourselves so it's gratifying to hear you had a positive experience with us. Please don't hesitate to give us a call or stop by if there's anything else we can help you with. Have a wonderful day!

July 27, 2020

Always treated well. Work done to my satisfaction. Patrick, my tech is always helpful and very friendly. Always recommend Fred Martin Nissan. Very satisfied as usual. More

by JEDIFEO
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2020 -

Fred Martin Nissan responded

We strive for 100% customer satisfaction so we are glad to hear you found that to be the case! We are always more than happy to assist you if anything else comes up. Safe travels!

Jul 29, 2020 -

Fred Martin Nissan responded

We strive for 100% customer satisfaction so we are glad to hear you found that to be the case! Thank you, and have a fantastic day!

July 27, 2020

Great environment felt safe due during this time period of pandemic. Whole place looked clean and seems like they were taking the right steps to make your customers feel safe but still welcomed 10/10 More

by LIAM_SHAFFER
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 27, 2020

Pat in the service department did an excellent job taking care of my needs with my car and finding me a loaner car on top of that. More

by GARRYKIRKLAND
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick
Jul 28, 2020 -

Fred Martin Nissan responded

We always strive to deliver exceptional service to our customers so we're glad to hear you found that to be the case with Pat! We look forward to your next visit with us, Garry!

Jul 29, 2020 -

Fred Martin Nissan responded

Hi Garry, we appreciate your shout-out to Pat! We hope to be of service to you again in the future. Best wishes, Fred Martin Nissan, Llc

July 27, 2020

Patrick is awesome! He is very professional and informative . I know my Murano is in good hands when I hand it over to Patrick and serve team. 😊 More

by CSJONES16
Recommend Dealer
Yes
Employees Worked With
Holly Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy they answers phone is very pleasant.
Jul 28, 2020 -

Fred Martin Nissan responded

Hello, we appreciate your shout-out to Patrick and our service team! We do hope we can be of assistance in the future. Take care!

Jul 29, 2020 -

Fred Martin Nissan responded

Thanks for highlighting some of our staff who provide you with such great service! We are always more than happy to assist you if anything else comes up. Take care!

July 26, 2020

Was very pleased with the job done on my car. It was a recall. Rich in service was very pleasant to work with. I will recommend your dealership to my friends More

by hzemlansky
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2020 -

Fred Martin Nissan responded

We appreciate the recommendation and thank you for the 5-Star Review!

July 25, 2020

Rod was great. Very professional and easy to work with. He made this process painless and we were in and out. Thanks Rod. I appreciate it. More

by joshgetz57
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rod Nichols
Jul 27, 2020 -

Fred Martin Nissan responded

We are happy to hear you had a great experience! Thank you for the 5-Star Review!

July 24, 2020

Great job! Rich and the service department very friendly, helpful, and careful with cleaning and sanitation during this pandemic. If you are in the market for a car, shop here! More

by FOX0708
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2020 -

Fred Martin Nissan responded

We are very happy we could provide you with a positive experience! We hope you have a great day!

July 23, 2020

We really appreciate all the good attitudes and professional manor in every one that helped us out in recent purchase of our new vehicle. Rod the sales dept Was excellent in showing us a lot of veh More

by Stanleylepovich1
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rod Nichols, John Klotz
Jul 24, 2020 -

Fred Martin Nissan responded

Hi Stanley, thank you for taking the time to leave us a review. We set high expectations for ourselves so it's gratifying to hear that you had such a positive car shopping experience with Rod. Please let us know if we can be of any further assistance. Safe travels, and enjoy your new car!

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