Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Fred Martin Nissan
Akron, OH
2,607 Reviews
We’re Better, We’ll Prove It!
Our mission is to provide the highest quality new & used vehicles with world-class customer service.
We have over 500 new & used vehicles! Open Monday thru Saturday!
We are a proud multi-year recipient of the Nissan Award of Excellence!
Any vehicle with a selling price of $12,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee!
We Service All Makes & Models!
Used Vehicles & Certified Pre-Owned Nissans with payment plans and competitive financing rates for everyone!
We take anything in on trade! You can even sell us your car outright and get paid the same day!
We Know Cars!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,607 reviews
July 15, 2020
We love the way Rich takes care of our service needs. He is top notch! We have always had a pleasant experience at this location. is top notch! We have always had a pleasant experience at this location. More
by Lou Damsa
Verified CustomerEmployees Worked With
July 15, 2020
I was greeted upon entering. Service on my vehicle was done quickly. Everyone was friendly and helpful. Rich was thorough in explaining everything from what he did to what to expect because of Covid. Than done quickly. Everyone was friendly and helpful. Rich was thorough in explaining everything from what he did to what to expect because of Covid. Thank you! More
by KRISTENMOYER
Employees Worked With
July 15, 2020
Patrick is always professional every time I come in for service! He keeps me posted regarding my car and any services that are recommended! Thanks service! He keeps me posted regarding my car and any services that are recommended! Thanks More
by yoteach3
Employees Worked With
July 15, 2020
The service team was able to service my car in a timely manner and kept me up-to-date on the progress. Thank you very much. manner and kept me up-to-date on the progress. Thank you very much. More
by NPBERRY75
Employees Worked With
July 15, 2020
I went for oil change but didnt inspect brakes as part of the overall inspection because I wasn't paying for tire rotation I suppose. the overall inspection because I wasn't paying for tire rotation I suppose. More
by ANDIEHKY44
Employees Worked With
July 15, 2020
The service department left no stone unturned to find the problem plaguing my Versa after being unsuccessful the first time I had it in. Everyone I came in contact with was professional and unfailingly polit problem plaguing my Versa after being unsuccessful the first time I had it in. Everyone I came in contact with was professional and unfailingly polite. I would be remiss if I didn't specifically mention the service advisor, Patrick Hine. The guy is great and really bent over backwards to make sure I was satisfied with the service. If I ever need anything else for my Nissan, I will DEFINITELY return to Fred Martin! More
by DARINADAIR
Employees Worked With
Other Employees :
Both ladies behind the cashier's counter though I didn't get their names - very nice, professional, and efficient.
July 15, 2020
Very impressed to see how your keeping the customers and employees safe during the pandemic. Other service departments could take a few lessons from you with how to treat customers. Patrick and the rest of employees safe during the pandemic. Other service departments could take a few lessons from you with how to treat customers. Patrick and the rest of the crew are great to work with. More
by MY3SNYDERS
July 15, 2020
Patrick in arrive is great to work with. In and out of the dealership in record time and well cared for! Thanks Patrick and Jeff Penell the dealership in record time and well cared for! Thanks Patrick and Jeff Penell More
by BRADCOFFEY68
July 15, 2020
At dealership’s service department usually get a bad At dealership’s service department usually get a bad wrap. However, I can say that I have never felt more relaxed and confident in the responses and At dealership’s service department usually get a bad wrap. However, I can say that I have never felt more relaxed and confident in the responses and actions taken by Fred Martin. Top notch, great customer service. More
by ONEDUCK916
July 15, 2020
Great service and definitely will continue to have my car serviced with their great team. Glad to be a Fred Martin customer over the years serviced with their great team. Glad to be a Fred Martin customer over the years More
by RGH925
Employees Worked With
Other Employees :
Brandon Murgatroyd, John Klotz
