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Fred Martin Nissan

Akron, OH

4.8
2,603 Reviews
We’re Better, We’ll Prove It! Our mission is to provide the highest quality new & used vehicles with world-class customer service. We have over 500 new & used vehicles! Open Monday thru Saturday! We are a proud multi-year recipient of the Nissan Award of Excellence! Any vehicle with a selling price of $12,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee! We Service All Makes & Models! Used Vehicles & Certified Pre-Owned Nissans with payment plans and competitive financing rates for everyone! We take anything in on trade! You can even sell us your car outright and get paid the same day! We Know Cars!
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3388 S Arlington Rd

Akron, OH

44312

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Showing 2,603 reviews

June 18, 2020

Friendly quick and to the point. THOMAS The service was quick they informed me about the problems that I was having with my vehicle that I was not expecting. Gave me a car and and I picked u More

by RLIZA286
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2020 -

Fred Martin Nissan responded

Hi! We're so happy we were able to help you out! We are always more than happy to assist you if anything else comes up. Take care!

June 17, 2020

Just leased our 10th Nissan at this dealer!!Excellent in Just leased our 10th Nissan at this dealer!! Excellent in all respects. Staff is friendly and knows their product. The Service Dept. is excellent. Th More

by HKWINKY9587
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Maas, Lou Kimevski, John Klotz
Jun 20, 2020 -

Fred Martin Nissan responded

We are always happy to be of service! Thank you for the 5-Star Review and continuing to choose Fred Martin Nissan!

June 17, 2020

Everyone was very nice to work with. Things were taken care of very efficiently. I would recommend friends to buy a car from this dealership. More

by snic5148
Recommend Dealer
Yes
Employees Worked With
Rod Nichols
Jun 20, 2020 -

Fred Martin Nissan responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

June 17, 2020

Dealer is close to home. I felt relaxed during the buying experience. Sales person was the best, even after the sale. Parts Dept offered 1 day service on my order. More

by Rotorhead
Recommend Dealer
Yes
Employees Worked With
Ashley Wills-Moore, Rod Nichols, Brandon Murgatroyd, John Klotz
Jun 20, 2020 -

Fred Martin Nissan responded

We are glad we could help! Thanks for taking the time to leave a review.

June 17, 2020

They offered a great selection of vehicles. They made the buying process very easy. Rod was a super helpful salesman. I had a great experience all around. More

by Mandiedaniels10
Recommend Dealer
Yes
Employees Worked With
Rod Nichols
Jun 20, 2020 -

Fred Martin Nissan responded

Hi there, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

June 16, 2020

Thank you for your prompt assistance. Easy to reach via phone or text. Speedy contact with up to date information on vehicle. Fast check out and vehicle ready when stated. More

by jennifer f
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2020 -

Fred Martin Nissan responded

Hi Jennifer F, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Fred Martin Nissan, Llc

June 16, 2020

Complimentary oil change Had an appointment and waited several hours for an oil change. Denise was fine but it took an awful long time to get my oil changed.. More

by Altima Al
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denise Law
June 16, 2020

unfriendly service. i was made to feel like an idiot. i was looked/stared at rudely from the start while explaining what i needed done. if i didn’t already pay for the oil changes, there is no way i would More

by ?
Recommend Dealer
No
Employees Worked With
Patrick Hine
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2020 -

Fred Martin Nissan responded

Hello- We are sorry you had a negative experience in our Service Department. This is never something we want to hear from our customers. Without your name we cannot specifically address your visit, but we would like a chance to earn your business back. Please email fmcares@fmcars.com with your name and contact info so that we may reach out. Thank you.

June 16, 2020

Oil change and factory recall work All work was completed as promised. It was done in satisfactory time and a loner car provided free of charge! No hassle service or pressure to have wo More

by RMCCLURE1950
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rod Nichols
Jun 20, 2020 -

Fred Martin Nissan responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

June 16, 2020

Great Service plus the coupon savIng for oil change was an incentive. Thank you. Also liked the lobby area with fresh coffee. That's it . More

by JABSAVED
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2020 -

Fred Martin Nissan responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

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