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Fred Martin Nissan

Akron, OH

4.8
2,591 Reviews
We’re Better, We’ll Prove It! Our mission is to provide the highest quality new & used vehicles with world-class customer service. We have over 500 new & used vehicles! Open Monday thru Saturday! We are a proud multi-year recipient of the Nissan Award of Excellence! Any vehicle with a selling price of $12,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee! We Service All Makes & Models! Used Vehicles & Certified Pre-Owned Nissans with payment plans and competitive financing rates for everyone! We take anything in on trade! You can even sell us your car outright and get paid the same day! We Know Cars!
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3388 S Arlington Rd

Akron, OH

44312

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Showing 2,591 reviews

May 23, 2023

Nice people and great service would definitely recommend. If u looking for help with product pr service they have all the answer More

by virgoju1986
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2023 -

Fred Martin Nissan responded

Thank you so much for your 5-star review and for your business! We look forward to seeing you again for your next service appointment!

May 23, 2023

My car was serviced by a 3rd party that Fred Martin uses. This 3rd party caused various issues to my car. Initially when I brought the car home the automatic window feature was not working and I had to call More

by AMBERMG00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amy Bailey
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2023 -

Fred Martin Nissan responded

Hi Amber. We apologize for the frustration you are experiencing. It appears that the 3rd party we use did not make us aware of the the trunk option at the time of scheduling. We have since reached out the the 3rd party to relay the information. Again, we do apologize for this experience. Thank you for your review.

May 20, 2023

This is my third car from this dealership and I’ll definitely be back! Everyone is so kind and Lou was amazing as always! More

by CAITLYN212744
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lou Kimevski
May 22, 2023 -

Fred Martin Nissan responded

Thank you so much for your excellent review, Caitlyn! We are so glad that Lou had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

May 20, 2023

Unexpected service I’m was floored I’m will be going back FOR EVERYTHING that needs to be done More

by Geoffrey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2023 -

Geoffrey responded

very good service and then some

May 20, 2023

Holly was very helpful and a great person to work with. She listens and helps you get what you ask for and beyond More

by LMORROW33
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Holly Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Morosko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2023 -

Fred Martin Nissan responded

Thanks for sharing about your experience with Holly and our team here at Fred Martin Nissan. We appreciate your business and hope to see you again soon!

May 20, 2023

I always get great service there would not go anywhere else. Makes you feel like family. More

by ROXANNREEVES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Reeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2023 -

Fred Martin Nissan responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Fred Martin Nissan.

May 18, 2023

I THOUGHT EVERYONE WAS VERY PROFESSIONAL. I'LL BE BACK...NISSAN HAS BEEN GOOD FORME. More

by SLYYURICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2023 -

Fred Martin Nissan responded

Thank you so much for your kind review! We're happy to have earned your business! Thank you for choosing us and we look forward to seeing you again!

May 17, 2023

Holly really helped get this purchase thru even though I was working out of town Thank you More

by MICHAEL.MCDERMOTT2
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Holly Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Morosko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Reeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2023 -

Fred Martin Nissan responded

Thank you for choosing to shop with us! We're glad to hear that Holly was able to get you a great deal even with you being out of town! Thank you for the 5-star review and for your business!

May 16, 2023

Very professional and helpful with assessing my tire issue. Was able to take care of all my requests. Very quick to get the jobs done. More

by Todd.Sando
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2023 -

Fred Martin Nissan responded

Thank you for your very kind review, Todd. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Fred Martin Nissan.

May 15, 2023

I'm a repeat customer and will continue to be a repeat customer. Thank you More

by Anglysdream43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Owensby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Morosko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2023 -

Fred Martin Nissan responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Fred Martin Nissan.

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