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Fred Martin Nissan

Akron, OH

Overview
Employees
Reviews
Vehicles
4.8
2,595 Reviews
We’re Better, We’ll Prove It! Our mission is to provide the highest quality new & used vehicles with world-class customer service. We have over 500 new & used vehicles! Open Monday thru Saturday! We are a proud multi-year recipient of the Nissan Award of Excellence! Any vehicle with a selling price of $12,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee! We Service All Makes & Models! Used Vehicles & Certified Pre-Owned Nissans with payment plans and competitive financing rates for everyone! We take anything in on trade! You can even sell us your car outright and get paid the same day! We Know Cars!
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3388 S Arlington Rd

Akron, OH

44312

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Showing 2,595 reviews

December 31, 2021

FM is always courteous and professional! They take great care of me and my car. More

by TSHAZOR23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 02, 2022 -

Fred Martin Nissan responded

Thanks for sharing your thoughts about your experience with Fred Martin Nissan. We appreciate your business and hope to see you again soon!

December 31, 2021

I have been a customer since 2010, and I have always had great service from the staff at FMN. Here is to another 10+ years.Keep it up! More

by Jugheadjoe17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cleveland Frost
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lou Kimevski, Tony Sinclair
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Jan 02, 2022 -

Fred Martin Nissan responded

Thank you for choosing Fred Martin Nissan, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Thank you for being a loyal customer!

December 31, 2021

They have always been friendly and accommodating. They always go the extra step in making sure you understand what was accomplished in their service. More

by Rsims
Customer Service
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 02, 2022 -

Fred Martin Nissan responded

Thank you for your very kind review. Patrick and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Fred Martin Nissan.

December 30, 2021

I just received my new 2022nissan frontier . Absolutely love it ! And while it took awhile to get here , it was no fault of the staff. And Wow !! Amy kicked xxx! More

by TLEE200
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Luklan, Amy Katanic
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Dec 31, 2021 -

Fred Martin Nissan responded

Here at Fred Martin Nissan, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience working with Amy, and it was a pleasure having you at the dealership. Congratulations on your new 2022 Nissan Frontier! We appreciate your review!

December 29, 2021

I arrived a little early for my appointment but was checked in and told the wait time to complete the service. Was directed to the waiting room and my vehicle was ready in the allotted time. I have to More

by Maya and Mari
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 31, 2021 -

Fred Martin Nissan responded

Maya and Mari, Thank you so much for your excellent service review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Fred Martin Nissan. Please don't hesitate to reach out if you need anything else.

December 29, 2021

I told him what my problem was They told me what it would take to fix it. I told them to fix it have not had Any problems since More

by Thelovergirl35Robin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t know names
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December 28, 2021

We had a great experience from the moment Amy greeted us. She was down to earth, knowledgeable, accomadating and my favorite part...not pushy. I would highly recommend this dealership and most certainly woul More

by LISALAKTASH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Luklan, Amy Katanic
Report | Print
Dec 29, 2021 -

Fred Martin Nissan responded

Lisa, thank you so much for your kind words, and for taking the time to leave us this wonderful feedback. It's great to hear that Amy provided you with excellent customer service while assisting you with your purchase.

December 28, 2021

Required oil change done in a friendly, timely and professional manner. Waiting area was clean and comfortable More

by ARNIESZAKAL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 29, 2021 -

Fred Martin Nissan responded

Thank you, Arnie! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Fred Martin Nissan.

December 28, 2021

It’s a very Clean environment. Everyone was super helpful and friendly they all made it a very easy for us every step of the way More

by Tmtromano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 29, 2021 -

Fred Martin Nissan responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 28, 2021

My service on my van was Courteous, fast, and reliable. Great job Merry Christmas to all More

by JENCARMANY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Reeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 29, 2021 -

Fred Martin Nissan responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Fred Martin Nissan, we look forward to having you as one of our valued customers for many more years to come!

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