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Fred Martin Nissan

Akron, OH

4.8
2,594 Reviews
We’re Better, We’ll Prove It! Our mission is to provide the highest quality new & used vehicles with world-class customer service. We have over 500 new & used vehicles! Open Monday thru Saturday! We are a proud multi-year recipient of the Nissan Award of Excellence! Any vehicle with a selling price of $12,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee! We Service All Makes & Models! Used Vehicles & Certified Pre-Owned Nissans with payment plans and competitive financing rates for everyone! We take anything in on trade! You can even sell us your car outright and get paid the same day! We Know Cars!
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3388 S Arlington Rd

Akron, OH

44312

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Showing 2,594 reviews

December 08, 2021

The personal attention and ease of doing business at Fred Martin Nissan is amazing. Kudos to Amy, Denise, and Brandon ! More

by BRADHIRSCH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise, Brandon
Dec 09, 2021 -

Fred Martin Nissan responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know!

December 08, 2021

They are always fast prompt and thorough. The staff is always so friendly and willing to help. More

by TMWMS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2021 -

Fred Martin Nissan responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

December 08, 2021

Son una Empresa muy eficas Exelente trabajo muy hamables y responsables en su trabajo sin duda regreso a este lugar a mis servicios More

by Mariajasso
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Reeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2021 -

Mariajasso responded

💯garantisado😉😉

December 07, 2021

Always get great and fast service here ! Very friendly Service Department. And the advisor was very nice and easy to deal with . More

by dave44319
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Reeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Sinclair
Dec 08, 2021 -

Fred Martin Nissan responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

December 07, 2021

As a business owner, I have been working with Johnathan in the business lease department over the past 4 years. Jonathan just provided and delivered our sixth vehicle. It has been a real pleasure working w More

by Excel K9 Services inc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Wills-Moore, Jonathan Maas, Brandon Murgatroyd, Denise Law, Nick Apicella, Richard Luklan
Dec 07, 2021 -

Fred Martin Nissan responded

Thank you for taking the time to share your thoughts on working with Jonathan and our team. We're glad to hear we delivered such a great experience!

December 07, 2021

The service department is always timely, informative and polite. Always wanted to answer any follow-up questions I have. More

by mikestover25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2021 -

Fred Martin Nissan responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Fred Martin Nissan. Please don't hesitate to reach out if you need anything else.

December 06, 2021

Great service department! They are always efficient and friendly and the waiting area is clean More

by SWEETLYSHAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Reeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2021 -

Fred Martin Nissan responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Fred Martin Nissan.

December 03, 2021

Service advisor was super rude. Service manager followed up today. However, I will not be returning for service at this location. No complaints with the job that was performed by the mechanic. More

by JEN.NORMAN74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brandon Owensby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Bailey
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Law
Dec 06, 2021 -

Fred Martin Nissan responded

Hi Jen, we are sorry your most recent experience with us was less than positive. We have forwarded your review to management to look into the situation. After looking in our records, it looks like their may have been a misunderstanding, and do hope we are able to provide an even better experience in the future. If you have any further questions, concerns or if we could assist you further, do not hesitate to give our Service Manager Denise Law a call. Thank you.

December 02, 2021

We have bought our last two cars from Fred Martin. Their service department has wonderful service. More

by CHRIS.HOWES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2021 -

Fred Martin Nissan responded

Chris, thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

Dec 05, 2021 -

Fred Martin Nissan responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Fred Martin Nissan, Llc! If you have any further questions, please give us a call. We're always happy to help!

December 01, 2021

Arrived , promptly take car I go to waiting room then before you know it , car is done! More

by Jojo
Recommend Dealer
Yes
Employees Worked With
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2021 -

Fred Martin Nissan responded

Thanks for sharing your thoughts about your experience with Fred Martin Nissan. We appreciate your business and hope to see you again soon!

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