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Fred Martin Nissan - Service Center

Akron, OH

4.7
1,542 Reviews
Call Service Center (330) 644-8888

1,542 Reviews of Fred Martin Nissan - Service Center

Sort by
January 14, 2023

Completed the service in less time than I was told initially. Friendly, answered all questions, good appointment. More

by AC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 16, 2023 -

Fred Martin Nissan responded

We're happy to hear we were able to make your service appointment fast and efficient! Thank you for your 5-star review and for your business. We hope to see you again next time! - Fred Martin Nissan Team

January 14, 2023

This dealership has always strived for excellent customer service! I would recommend Fred Martin. From sales to service everyone has been great More

by JAMRN35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Easterling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 16, 2023 -

Fred Martin Nissan responded

Thank you so much for the 5-star review! We're very happy to hear that we have given you the experience you deserve. Come back anytime your vehicle needs serviced! Thanks again! - Fred Martin Nissan Team

January 13, 2023

Very professional and courteous. Knowledgeable and helpful with any needs the car might have. Also very fast and even washed my vehicle More

by CHETSAVED2SERVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Bailey
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 13, 2023 -

Fred Martin Nissan responded

Thank you for the positive review! Our team tries to make every customer's experience a positive one. We hope to give you a 5-star experience the next time you're in!

January 12, 2023

Rich did a great job with my scheduled maintenance appointment. I was in and out within an hour. More

by DAUGHERTYD0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 13, 2023 -

Fred Martin Nissan responded

We're very glad to hear that Rich was able to make your visit short and successful! Thank you for the 5-star review and we hope to see you again the next time your vehicle needs serviced! - Fred Martin Nissan Team

January 09, 2023

Everyone is very friendly and accommodating! Glad I chose Fred Martin Nissan to deal with! More

by mschrickel
Recommend Dealer
Yes
Employees Worked With
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 10, 2023 -

Fred Martin Nissan responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Fred Martin Nissan.

January 07, 2023

Great service on time with no hard sell. Pleasant waiting comfortable amenities plenty of coffee, More

by NICK.MILLER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Reeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 08, 2023 -

Fred Martin Nissan responded

Thank you so much for your kind words, Nick, and for taking the time to leave us this wonderful feedback!

January 07, 2023

Love the online scheduling feature. Great communication regarding the needed repairs. Staff was very friendly. More

by Tpd17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 08, 2023 -

Fred Martin Nissan responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Fred Martin Nissan.

January 04, 2023

Do my first complementary oil change. My vehicle got pulled in for service on time, the service advisor followed up with all the details. Overall the service was great. Quick and got also More

by Huffty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 04, 2023 -

Fred Martin Nissan responded

Thank you for the 5-star rating! We're glad our service team was able to give you a speedy, quality visit. We're looking forward to seeing you again the next time your vehicle needs serviced!

January 03, 2023

Happy with service. Appreciate the folk’s assistance to tell me what i needed. Would prefer to have them check the fluids for integrity before recommending all the chang More

by JOHN.BYERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alecia Benninger
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Jan 04, 2023 -

Fred Martin Nissan responded

Hi John! Thank you for leaving such a great rating! We're very proud of the quality work our service team does here at Fred Martin Nissan. We look forward to your next visit!

December 31, 2022

The work was done very professionally and on time. No one likes to have there time wasted so it’s nice when things run as they should!! More

by TCOLE7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Reeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 02, 2023 -

Fred Martin Nissan responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

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