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Fred Martin Superstore
Barberton, OH
2,641 Reviews
We’re Better, We’ll Prove It!
Our mission is to provide the highest quality new & used vehicles with world-class customer service.
We have over 1,500 new & used vehicles!
We are a proud multi-year recipient of the Customer First Award of Excellence.
We have payment plans for everyone and work with over 20 different lenders to offer competitive rates to our customers.
Any vehicle with a selling price of $12,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee!
We want you to feel confident with your used vehicle purchase, that’s why we offer a “Vehicle Pedigree Profile” for nearly every used vehicle on our lot. It contains valuable data including:
CARFAX Vehicle History Report, Owner History, Fred Martin Service Department History, FTC Buyer’s Guide, Retail Price Analysis, Crash Test Ratings From SaferCar.gov and Vehicle Reviews.
We spend 2x as much on used car reconditioning than other dealers!
We Service All Makes & Models!
We take anything in on trade! You can even sell us your car outright and get paid the same day!
We Know Cars!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,641 reviews
May 10, 2025
Thank you Kelli for all your help these last couple days. I greatly appreciate the truck. Your honesty and sincere heart to help me was refreshing. Thanks again. I greatly appreciate the truck. Your honesty and sincere heart to help me was refreshing. Thanks again. More
by Grant
Employees Worked With
May 09, 2025
Awesome and great customer service! We worked through the process together with efficiency and got me on the road! We worked through the process together with efficiency and got me on the road! More
by Jay V
May 07, 2025
My salesman Tallon was incredibly helpful in helping me select and purchase my new vehicle. He showed great professionalism during the whole experience and greatly helped me. I will strongly recommend him select and purchase my new vehicle. He showed great professionalism during the whole experience and greatly helped me. I will strongly recommend him to any friends or family in the market for a new car. More
by Jamen
Employees Worked With
May 06, 2025
Gallon did a wonderful job. Very responsive and very friendly. No pressure was applied and allow us to make our decision. Very responsive and very friendly. No pressure was applied and allow us to make our decision. More
by Tiffany D
Employees Worked With
May 06, 2025
They don’t stand behind their cars. 640 miles on a brand new car and the response is “too bad” schedule service. I didn’t purchase a new vehicle (75k) to sit in service centers. I wa 640 miles on a brand new car and the response is “too bad” schedule service. I didn’t purchase a new vehicle (75k) to sit in service centers. I want to return it and it is not their policy nor will be considered. More
by Kurt.geiger
Employees Worked With
May 06, 2025
Fred Martin's is a very clean dealership with very nice people, it also has amazing amenities and is just an all around great place to be when buying or leasing a vehicle! people, it also has amazing amenities and is just an all around great place to be when buying or leasing a vehicle! More
by Christian P.
Employees Worked With
May 05, 2025
If I could give zero stars, I would. This dealership is just full of people who lie to you and only care about themselves. I was told my truck was safe for me to drive and ended up with This dealership is just full of people who lie to you and only care about themselves. I was told my truck was safe for me to drive and ended up with a bad wheel bearing. Was told a bad wheel bearing doesn't make a vehicle unsafe to drive. This place sells lemons and disrespectful employees. More
by DragonKid89
May 02, 2025
I just received my reticle back from the service department, and within 24 hours the engine is now very loud and should like the exhaust is messed up. This was not an issue before I took it in for s department, and within 24 hours the engine is now very loud and should like the exhaust is messed up. This was not an issue before I took it in for service. My overall experience with the dealership and service department has been very poor More
by Jkipfer16
Employees Worked With
May 02, 2025
I got my van back from Fred Martin Superstore about a week ago getting a housing unit repaired that was causing an oil leak. I was without transportation for a week. Paid $700 for the “repair” and now to week ago getting a housing unit repaired that was causing an oil leak. I was without transportation for a week. Paid $700 for the “repair” and now today my van won’t even start! I contacted AAA for a tow and was told that my van was leaking oil yet again! I’ll be contacting the BBB and corporate about all of this poor work More
by Annagreencpht
Employees Worked With
May 02, 2025
I recently bought a 2016 Mazda 6 I Touring from Fred Martin Super Store. I had a very good experience! Thank you to Andrew Gradwohl and everyone for working with me to get me into my new car. The car b Martin Super Store. I had a very good experience! Thank you to Andrew Gradwohl and everyone for working with me to get me into my new car. The car buying process is usually very difficult and unpleasant at other places. It was was smooth here. They made sure that my car was detailed and ready to go. They even delivered the to me in the Cleveland area. O was very impressed! A friend recommended this place to me. I will recommend Fred Martin Super store to my family and friends. Thank you again Andrew! More
by edwarddowling3
Employees Worked With
