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Fred Martin Superstore

Barberton, OH

4.7
2,694 Reviews
We’re Better, We’ll Prove It! Our mission is to provide the highest quality new & used vehicles with world-class customer service. We have over 1,500 new & used vehicles! We are a proud multi-year recipient of the Customer First Award of Excellence. We have payment plans for everyone and work with over 20 different lenders to offer competitive rates to our customers. Any vehicle with a selling price of $12,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee! We want you to feel confident with your used vehicle purchase, that’s why we offer a “Vehicle Pedigree Profile” for nearly every used vehicle on our lot. It contains valuable data including: CARFAX Vehicle History Report, Owner History, Fred Martin Service Department History, FTC Buyer’s Guide, Retail Price Analysis, Crash Test Ratings From SaferCar.gov and Vehicle Reviews. We spend 2x as much on used car reconditioning than other dealers! We Service All Makes & Models! We take anything in on trade! You can even sell us your car outright and get paid the same day! We Know Cars!
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3195 Barber Rd

Barberton, OH

44203

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Showing 2,695 reviews

September 06, 2025

My service manager Mike Loucks is as always fabulous and super helpful with either of our vehicles when we bring them in for service or recalls. More

by mikestrucking47
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Mike Loucks
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 06, 2025

Eric and Mike were amazing a great team would highly recommend. Thanks again Fred Martin. More

by Baldwin1221
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Mike Trissel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Eash
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 05, 2025

Bob Zabel & Bill King worked together to make my Jeep purchase a pleasure. The car was delivered in perfect shape. I have purchased Jeeps here before and I know that the Service Department is excellent More

by rconrad
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Bill King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Zabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim (Finance)
September 03, 2025

Eric was a great salesman. He went above and beyond to ensure I had a great experience. Got in and out timely!!!! Thank you Eric and Fred Martin customer for life More

by Gina.st
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Eric Eash
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 02, 2025

Eric is awesome very helpful informative I was in and out within a few hours thanks again Eric ! More

by Kenneth.barkley.kb
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Eric Eash
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 30, 2025

Great excellent life saver man works miracles couldn't ask for more best salesman ever had More

by Marcus G.
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Eric Eash
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 25, 2025

Awesome so helpful! Would definitely recommend!! So quick and easy!! Should definitely check them out!! More

by Thai.patt1234
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Eric Eash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2025 -

Fred Martin Superstore responded

We love to hear it! Thank you for your kind words and for your business! Congratulations on your purchase and we look forward to seeing you again!

August 24, 2025

Agreed to purchase vehicle and when went to accept for delivery it had huge scuff in front bumper. Dealer suggestion was to have it repainted at dealer. I was lucky they had another of same vehicle on lot More

by rpauls99
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Ben Petrone
Aug 25, 2025 -

Fred Martin Superstore responded

We apologize for the condition of the vehicle you came in on but we are happy to hear that we could find an alternative! Thank you so much for your business and for taking the time to leave us a kind review! Congratulations on your purchase and we look forward to making your next experience even better!

August 23, 2025

Everything went well with no problems and I'm satisfied with the service at Fred marten More

by Cful123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Eash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2025 -

Fred Martin Superstore responded

We love to hear it! Thank you for your kind words and for choosing to shop with us! Congratulations on your purchase and we look forward to seeing you again!

August 23, 2025

For the most part fast and easy. I just don’t like how they try to sell you on everything. I was convinced to get something I really didn’t need but the workers are very nice and goo More

by killingerkendra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Aug 25, 2025 -

Fred Martin Superstore responded

Thank you so much for your kind words and for your business! We're happy we could provide a great experience overall. We apologize for any pressure felt during the buying process. It is never our intent to make a customer feel pressured and to just make them informed about what is available. We appreciate your feedback and we look forward to making your next visit even better!

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