Fred Martin Superstore

As I said in my first review, the sales team (especially Kelli Slavens) went above and beyond what I truly expected from them. They gave us the best car buying experience that I have ever had in my life and Kelli Slavens) went above and beyond what I truly expected from them. They gave us the best car buying experience that I have ever had in my life and at 75 YOA, I have had many. They were always friendly, curteous, caring, and patient during our experience with them. I'm not sure whether the Finance Department is considered part of the sales team or not, but there are a couple of things that could have expedited and made the experience even better. One thing is that they should ALWAYS do is identify who they are immediately in verbal communications. They do in written communications, so they should in verbal as well. I never had that problem with the sales personnel. The other thing they should ALWAYS do is to verify the email address with the customer before sending any emails (especially documents). That mistake could have saved the two extra days that it cost in the transaction. Other than that, I still say it was THE BEST experience that I have had and I would recommend the Fred Martin Superstore for anyone who needs to purchase a vehicle. More

I can't remember ever working with someone easier to deal with than Kelli. You can tell she takes a lot of pride making sure her customers are completely satisfied. with than Kelli. You can tell she takes a lot of pride making sure her customers are completely satisfied. More

DJ was a great salesman who helped guide me thru the process and was extremely knowledgeable. process and was extremely knowledgeable. More

Good service, good people nice cleaning place ,Brian and his tranie were hlepfull and very professional . his tranie were hlepfull and very professional . More

Logan our salesman was great and was very helpful getting our deal done and staying late on a Saturday night our deal done and staying late on a Saturday night More

Great people and a smooth sale. Great products highly recommend getting your new and used car or truck here Great products highly recommend getting your new and used car or truck here More

Matt was AWESOME! We went over and above to get me the vehicle I wanted. He is a great asset to the team. Job well done!!!!👍🏾 We went over and above to get me the vehicle I wanted. He is a great asset to the team. Job well done!!!!👍🏾 More

Kelli was really great to work with and made my entire car buying process extremely easy and straightforward! I came in looking for a specific car and she didn’t waste my time and got me in and out very q car buying process extremely easy and straightforward! I came in looking for a specific car and she didn’t waste my time and got me in and out very quick! Overall working with Kelli and the rest of the Fred Martin Superstore staff was an incredibly pleasant experience, and I would recommend that anyone who may be in the market for a new or used car come see Kelli at Fred Martin! More

I had a fantastic experience working with Trey at the dealership! From start to finish, he was professional, knowledgeable, and truly dedicated to helping me find the perfect car. Trey took the time to u dealership! From start to finish, he was professional, knowledgeable, and truly dedicated to helping me find the perfect car. Trey took the time to understand my needs, answered all of my questions, and made the entire process seamless and stress-free. More

Kelly Sales person is the best to work with good job! I had very good experience to work with her, and all of my questions was answered immediately I had very good experience to work with her, and all of my questions was answered immediately More