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Fred Martin Superstore

Barberton, OH

4.7
2,656 Reviews
We’re Better, We’ll Prove It! Our mission is to provide the highest quality new & used vehicles with world-class customer service. We have over 1,500 new & used vehicles! We are a proud multi-year recipient of the Customer First Award of Excellence. We have payment plans for everyone and work with over 20 different lenders to offer competitive rates to our customers. Any vehicle with a selling price of $12,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee! We want you to feel confident with your used vehicle purchase, that’s why we offer a “Vehicle Pedigree Profile” for nearly every used vehicle on our lot. It contains valuable data including: CARFAX Vehicle History Report, Owner History, Fred Martin Service Department History, FTC Buyer’s Guide, Retail Price Analysis, Crash Test Ratings From SaferCar.gov and Vehicle Reviews. We spend 2x as much on used car reconditioning than other dealers! We Service All Makes & Models! We take anything in on trade! You can even sell us your car outright and get paid the same day! We Know Cars!
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3195 Barber Rd

Barberton, OH

44203

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Showing 2,656 reviews

October 05, 2021

Very clean building. Professional employees and my salesman David Chaboudy is excellent and followed up many times to make sure everything was ok More

by GARY.WILLIAMS88
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David chaboudy
Oct 05, 2021 -

Fred Martin Superstore responded

Gary, Thank you so much for your wonderful review! We are thrilled that David had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Fred Martin Superstore! Thank you - Fred Martin Superstore Team

October 04, 2021

I found Amber to be real freindly and easy to work with. Ansered all my questions and I was satified with my experience with her and Fred Martin. More

by gtgm216
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amber Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2021 -

Fred Martin Superstore responded

Thank you for taking the time to write this review! Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! Amber and all of us at Fred Martin Superstore are glad to have you as a customer. Thank you - Fred Martin Superstore Team

October 03, 2021

1 of the most polished auto buying experience ever had. Alex was quite pleasant, listened well & was courteous at every part of the transaction. I would buy there again & again, if need be. Highly recomm More

by Mimmo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexander Bahas
Oct 03, 2021 -

Fred Martin Superstore responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Alexander met your expectations. Thank you again for choosing Fred Martin Superstore, we look forward to having you as one of our valued customers for many more years to come! Thank you - Fred Martin Superstore Team

October 03, 2021

Best car purchasing experience in 50 years! Rob Zabel, Brett in Finance, and the parts department were all fantastic! I live out of state, and the car and all the paperwork was ready and organized when I More

by OLLIE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Zabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2021 -

Fred Martin Superstore responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Fred Martin Superstore. Thank you - Fred Martin Superstore Team

October 02, 2021

Amber was so nice and helpful! She really made getting into a new family vehicle easy! More

by Nkwilliams
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amber Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2021 -

Fred Martin Superstore responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Amber and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Thank you - Fred Martin Superstore Team

October 02, 2021

Rob was the kindest and funniest car salesman I’ve ever met. He made the entire experience great. He took the time to make sure I was happy and made sure I had as many choices as possible. He took our budg More

by mbrezina9919
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Zabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jared Bittinger
Oct 03, 2021 -

Fred Martin Superstore responded

We are very happy to hear that Rob provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Thank you - Fred Martin Superstore Team

October 01, 2021

I buy all my cars here. Great service Nd very professional! Why go anywhere else? More

by VR0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Zabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2021 -

Fred Martin Superstore responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Fred Martin Superstore! Thank you - Fred Martin Superstore Team

October 01, 2021

I think everyone is pleasant and helpful. I also think the staff are knowledgeable about the cars they sell and willingness to help satisfy the needs of their customers. More

by HEATHERB5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Zabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2021 -

Fred Martin Superstore responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Fred Martin Superstore! Thank you - Fred Martin Superstore Team

October 01, 2021

My salesman was terrific. He did everything I asked for and didn’t push me to make the sale. He showed me the evidence I wanted to see about the cars history. The finance people on the other hand were a More

by CATHERINEFOOTE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Shook
October 01, 2021

Jared was extremely helpful and addressed my questions and issues head on. His communication during the transaction was very reassuring and helpful. More

by SWEETZSTYLEZ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Bittinger
Oct 03, 2021 -

Fred Martin Superstore responded

Thank you so much for your kind words for Jared, and for taking the time to leave us this wonderful feedback! Congratulations on your new vehicle! We look forward to seeing you again! Thank you - Fred Martin Superstore Team

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