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Fred Martin Superstore

Barberton, OH

4.7
2,644 Reviews
We’re Better, We’ll Prove It! Our mission is to provide the highest quality new & used vehicles with world-class customer service. We have over 1,500 new & used vehicles! We are a proud multi-year recipient of the Customer First Award of Excellence. We have payment plans for everyone and work with over 20 different lenders to offer competitive rates to our customers. Any vehicle with a selling price of $12,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee! We want you to feel confident with your used vehicle purchase, that’s why we offer a “Vehicle Pedigree Profile” for nearly every used vehicle on our lot. It contains valuable data including: CARFAX Vehicle History Report, Owner History, Fred Martin Service Department History, FTC Buyer’s Guide, Retail Price Analysis, Crash Test Ratings From SaferCar.gov and Vehicle Reviews. We spend 2x as much on used car reconditioning than other dealers! We Service All Makes & Models! We take anything in on trade! You can even sell us your car outright and get paid the same day! We Know Cars!
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3195 Barber Rd

Barberton, OH

44203

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Showing 2,644 reviews

February 07, 2021

We have bought 11 vehicles from Fred-Martin and Scott Sanders. Professional, no-pressure, efficient, and caring experiences. That is why we go back time after time after time. Scott is simply the best More

by philip.forshey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Sutton, Scott Sanders
Feb 07, 2021 -

Fred Martin Superstore responded

Thank you! We appreciate your continued business, Philip, and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Fred Martin Superstore! Thank you - Fred Martin Superstore Team

February 06, 2021

Wonderful experience! The entire team was so very helpful. Huge inventory to choose from. Will absolutely come back to purchase in the future. Thank you so much, Fred Martin! More

by bathory1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amber Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Smith, Justin Swarm, Mike Gentile, Saja Select Finance
Feb 07, 2021 -

Fred Martin Superstore responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Thank you - Fred Martin Superstore Team

February 06, 2021

Very friendly and helpful. Answered every question. Found the right vehicle for the right price. Not once but twice for me and my wife. Could be happier. More

by hondaracer3311
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Wootan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2021 -

Fred Martin Superstore responded

Thank you so much for choosing Fred Martin Superstore! Congrats to you and your wife on your new purchases, and let us know if we can be of any more assistance! Thank you - Fred Martin Superstore Team

February 06, 2021

Malik was great at helping us out and getting us what we needed! We came in knowing exactly what we wanted and being pre-approved. It was the quickest we have ever been in and out of a dealership. More

by Amy B.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Malik Alexander
Feb 06, 2021 -

Fred Martin Superstore responded

Thank you, Amy! Here at Fred Martin Superstore, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience working with Malik, and it was a pleasure having you at the dealership. We appreciate your review! Thank you - Fred Martin Superstore Team

February 06, 2021

Jordan was great at finding me the perfect Jeep as well as finding my mom one as well. I'll continue to come back to him and Fred Martin for years to come More

by Shanelledickinson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Smith
Feb 07, 2021 -

Fred Martin Superstore responded

Thank you, Shanelle! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jordan met your expectations. Thank you again for choosing Fred Martin Superstore, we look forward to having you as one of our valued customers for many more years to come! Thank you - Fred Martin Superstore Team

February 05, 2021

Shawn made my purchase simple and easy! I was in and out. I recommend him and the Fred Martin Superstore to everyone. Thanks again, Shawn! More

by Zdelong10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Kutubuddin
Feb 05, 2021 -

Fred Martin Superstore responded

It's fantastic to hear that Shawn and our sales team provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Fred Martin Superstore! Thank you - Fred Martin Superstore Team

February 05, 2021

Malik was very direct and to the point. He answered all my questions right away! He was very helpful and fast at that! We would highly recommend going to Fred Martin and asking for Malik ! More

by Rachelleyeager27
Recommend Dealer
Yes
Employees Worked With
Malik Alexander
Feb 05, 2021 -

Fred Martin Superstore responded

Rachelle, it's great to hear that Malik and our sales team were able to get you exactly what you wanted. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Fred Martin Superstore! Thank you - Fred Martin Superstore Team

February 05, 2021

Saja was incredible. She was very responsive on the phone whenever I needed something and she was very willing to work with me and my unique financial situation to find the right fit for me. I was worried I More

by Adam Kaddoura
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Saja Select Finance
Feb 06, 2021 -

Fred Martin Superstore responded

Adam, thank you so much for your kind words for Saja, and for taking the time to leave us this wonderful feedback! Thank you - Fred Martin Superstore Team

February 04, 2021

Thanks To Jeff and the Great used inventory at Fred Martin I was able seamlessly trade in my truck and get into what I’ve wanted for a long time. Jeff was awesome he helped me narrow my choices down an More

by Graska21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rhonda in finance was a delight to work with! , Jeff Dowdall
Feb 04, 2021 -

Fred Martin Superstore responded

Thank you for your business and this review. We're happy to hear Jeff, Rhonda, and our team were able to serve you and demonstrate our commitment to great service. Congratulations on your new truck! If there is anything we can assist you with in the future, please let us know. Thank you - Fred Martin Superstore Team

February 04, 2021

Great experience and very easy process! Staff was very friendly and welcoming. A lot of great bonuses when you buy a vehicle from them! Seamless process to get me in the truck of my dreams! More

by TKAUFF21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Adair
Feb 04, 2021 -

Fred Martin Superstore responded

Thank you for taking the time to share your thoughts on working with our sales team. We're glad to hear we delivered such a great experience! Congratulations on your new vehicle! Thank you - Fred Martin Superstore Team

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