Back

Fred Martin Superstore

Barberton, OH

4.7
2,641 Reviews
We’re Better, We’ll Prove It! Our mission is to provide the highest quality new & used vehicles with world-class customer service. We have over 1,500 new & used vehicles! We are a proud multi-year recipient of the Customer First Award of Excellence. We have payment plans for everyone and work with over 20 different lenders to offer competitive rates to our customers. Any vehicle with a selling price of $12,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee! We want you to feel confident with your used vehicle purchase, that’s why we offer a “Vehicle Pedigree Profile” for nearly every used vehicle on our lot. It contains valuable data including: CARFAX Vehicle History Report, Owner History, Fred Martin Service Department History, FTC Buyer’s Guide, Retail Price Analysis, Crash Test Ratings From SaferCar.gov and Vehicle Reviews. We spend 2x as much on used car reconditioning than other dealers! We Service All Makes & Models! We take anything in on trade! You can even sell us your car outright and get paid the same day! We Know Cars!
Contact Dealership

3195 Barber Rd

Barberton, OH

44203

Directions

By Type

Showing 2,641 reviews

February 02, 2021

Bill was great! Really worked to get the deal I wanted. Would definitely recommend him to a friend. I’ll be back in three years! More

by RFROMET807
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2021 -

Fred Martin Superstore responded

Congratulations on your new vehicle! We are so glad that Bill had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Thank you - Fred Martin Superstore Team

February 01, 2021

Wonderful service! We needed 2016 Jeep Compass serviced. We explained the issue and our concerns about the issue. They serviced our Jeep and it is running great! Thank you Mike and all at service center. Gr More

by cindymw06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike in Service Department
Feb 01, 2021 -

Fred Martin Superstore responded

Cindy, thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Thank you - Fred Martin Superstore Team

February 01, 2021

Awesome job! Mike is great very patient answered all my questions. Couldn’t be happier with the new car. Changed our mind several times but he helped us find the right car More

by Agrills4400
Recommend Dealer
Yes
Employees Worked With
Mike Gentile
Feb 01, 2021 -

Fred Martin Superstore responded

It's fantastic to hear that Mike provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Fred Martin Superstore! Thank you - Fred Martin Superstore Team

February 01, 2021

I already wrote the 25 words but l would like to add Josy's manager and the financial person who assisted me, l can't remember their names but they were both great and they deserve all the stars. Thank More

by perrylinda512
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Adair, Josy Kirila
Feb 01, 2021 -

Fred Martin Superstore responded

Linda, It's great to hear that Josy, Andrew, and our team were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Fred Martin Superstore! Thank you - Fred Martin Superstore Team

January 31, 2021

Jeremy is outstanding he goes above and beyond and is very honest and straight forward! He knows what my husband and I are looking for and he’s always attentive to our needs. More

by tycondee
Recommend Dealer
Yes
Employees Worked With
Jeremy Wootan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2021 -

Fred Martin Superstore responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Jeremy and the rest of our team, and we look forward to working with you again. Thank you - Fred Martin Superstore Team

January 31, 2021

Joe was amazing to work with! Got everything I wanted and got upgraded as well! For only an hour in the dealership signing papers! Easiest transaction ever! More

by Megan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Pekar
Feb 01, 2021 -

Fred Martin Superstore responded

Thanks for your feedback, Megan, on your recent visit to Fred Martin Superstore. I'm glad to hear that Joe was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Thank you - Fred Martin Superstore Team

January 31, 2021

Malik was professional, friendly, and listened to our needs. He was able to get us into a car with every quality on our check list and kept us under budget!! We will be back for sure! More

by kaitlyn.adams23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Malik Alexander
Feb 01, 2021 -

Fred Martin Superstore responded

Thank you, Kaitlyn, for sharing your experience with us! We're happy to hear it went well working with Malik and hope you enjoy your new vehicle. We truly appreciate your feedback! Thank you - Fred Martin Superstore Team

January 30, 2021

If you are looking for a salesman who will go the extra mile for you & get you the best deal, call Shawn! He will get it done! More

by Tammy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Kutubuddin
Jan 31, 2021 -

Fred Martin Superstore responded

Tammy, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Congratulations on your new vehicle! Thank you - Fred Martin Superstore Team

January 30, 2021

Very helpful and patient, answers all your questions and concerns with a smile. Very honest it just looking for the sale he actually works for you More

by L.Parson
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Shawn Kutubuddin
Jan 31, 2021 -

Fred Martin Superstore responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Shawn and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Thank you - Fred Martin Superstore Team

January 30, 2021

I couldn’t be happier with our purchase and the service. We worked with Shawn and he was great. He answered our questions whether I contacted him via phone, email or in person. Great local service, which is More

by Vidovic-Nick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Kutubuddin
Jan 31, 2021 -

Fred Martin Superstore responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Shawn and our team met your expectations. Thank you again for choosing Fred Martin Superstore, we look forward to having you as one of our valued customers for many more years to come! Congratulations on your new vehicle! Thank you - Fred Martin Superstore Team

...
206
...