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Fred Martin Superstore

Barberton, OH

4.7
2,641 Reviews
We’re Better, We’ll Prove It! Our mission is to provide the highest quality new & used vehicles with world-class customer service. We have over 1,500 new & used vehicles! We are a proud multi-year recipient of the Customer First Award of Excellence. We have payment plans for everyone and work with over 20 different lenders to offer competitive rates to our customers. Any vehicle with a selling price of $12,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee! We want you to feel confident with your used vehicle purchase, that’s why we offer a “Vehicle Pedigree Profile” for nearly every used vehicle on our lot. It contains valuable data including: CARFAX Vehicle History Report, Owner History, Fred Martin Service Department History, FTC Buyer’s Guide, Retail Price Analysis, Crash Test Ratings From SaferCar.gov and Vehicle Reviews. We spend 2x as much on used car reconditioning than other dealers! We Service All Makes & Models! We take anything in on trade! You can even sell us your car outright and get paid the same day! We Know Cars!
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3195 Barber Rd

Barberton, OH

44203

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Showing 2,641 reviews

November 07, 2023

I had a great experience with the purchase of my truck. Eric and his managers took excellent care of me. More

by Beagle53
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Breiding
Nov 08, 2023 -

Fred Martin Superstore responded

We're happy to hear our team could get you a great deal on a new truck! Thank you for choosing our store and for leaving us a 5-star review. Please reach out if there is anything else that we can help with. Thanks again and congratulations on your purchase!

November 07, 2023

Always amazing service. I will always be doing my service work here. Quick and easy every time. More

by Mrutherford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Marco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Loucks
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Scott, Logan Bates, Scott S
Nov 08, 2023 -

Fred Martin Superstore responded

We're happy to hear that our team was able to get you taken care of! Thank you for the kind words and for choosing us! We look forward to seeing you again at your next service appointment!

November 06, 2023

I purchased a Grand Cherokee from Fred Martin Superstore in August, 2023. The sales people, Trey Mihok in particular, were very knowledgeable and helpful. Trey has also followed up with me since the purchas More

by Jerry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Loucks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trey Mihok
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2023 -

Fred Martin Superstore responded

We're so happy to hear that we have continually been able to provide you with great service, Jerry! Thank you so much for your continued support of our dealership and for your kind words about Trey, Mike, and the rest of our team. Your business means a lot to us and we are thrilled to be able to help out. Thank you again and we look forward to your next visit!

November 05, 2023

they check up on you after your service. ...which shows they care about their customers More

by karen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
speedy
Nov 06, 2023 -

Fred Martin Superstore responded

We're happy to hear that our team was able to get you taken care of! If anything went wrong with your visit, please email us at fmcares@fmcars.com and let us know. We thank you for your review and look forward to making your next visit even better!

November 02, 2023

I just purchased a new work truck from Fred Martin Superstore and I can say is "WOW". I saw the truck on their Facebook page for sale and sent a request. Michael Rutherford reached out to me the very More

by frankhosterman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa Allison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Rutherford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2023 -

Fred Martin Superstore responded

Thank you so much for your kind words about Michael, Lisa, and the rest of our team. Your continued support of our dealership means a lot to us. We are grateful that we were able to help both you and your wife find new vehicles. If there is anything else we can do to help, please reach out to us and let us know. Thank you so much for your support and for your business! Congratulations on your Truck and your new Jeep!

November 02, 2023

I come here for my free oil changes. Got a good car wash for $3 More

by Mrad89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quick line guy
Nov 02, 2023 -

Fred Martin Superstore responded

We're happy to hear that we've been able to help keep your car maintained! Thank you so much for your business and for your review!

November 02, 2023

Rashad LaBooth was AWESOME! !! He listened to what I was looking for, understood I was looking with the mindset to come back later, and still helped me with my questions. He knew More

by danieleverettrice
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Reshad LaBooth
Nov 02, 2023 -

Fred Martin Superstore responded

We're happy to hear that Rashad was able to give you the car buying experience you deserve! Thank you so much for your business and for the kind words about Rashad. We look forward to working with you in the near future!

November 01, 2023

Scott did a great job! Got me in and out. Great service. Jeep runs fine. More

by Llosregni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Marco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Loucks
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott
Nov 01, 2023 -

Fred Martin Superstore responded

We're happy to hear our service team could get you fixed up and back on the road! Thank you for the 5-stars and for your business! We look forward to your next service visit!

October 30, 2023

Great people. Really cares about the customers hard working very dependable and works very timely More

by daddydave01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Oct 31, 2023 -

Fred Martin Superstore responded

Thank you for the kind words about our team and for choosing us! We look forward to seeing you again!

October 30, 2023

I had so an amazing experience. Everyone was very helpful and compassionate to my situation. More

by TBogard
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa Allison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kerry Crawford
Oct 31, 2023 -

Fred Martin Superstore responded

We're glad to hear it! Thank you so much for your kind words and for your business! Congratulations on your new Jeep!

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